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What is crowdfunding and how does it work?

Crowdfunding is a popular method for entrepreneurs, nonprofits, artists, and individuals to raise money and support for their projects. It can help a startup get off the ground, provide small business owners with enough funding to open their doors, or support nonprofit disaster relief efforts.

While crowdfunding offers an excellent opportunity for funding and community engagement, it also demands careful planning, strategic marketing efforts, and intentional delivery on promises to maintain trust and credibility.

Below, we’ll cover how crowdfunding works and what the best crowdfunding websites for running your next campaign are.

What is crowdfunding?

Crowdfunding is the practice of raising small amounts of money from a large number of people. The total raised typically funds a specific project, goes toward general donations for a worthy cause, or drives support for a time-based initiative. Depending on the campaign’s organizer, it may also support a new business venture, philanthropic cause, or product launch.

Here are some key characteristics of crowdfunding:

  • Scale and context: Crowdfunding has enabled billions of dollars in funding globally, with millions of individual projects launched across health, education, disaster relief, and the arts. This is evidence that the model works across virtually every cause type.
  • Human connections: Crowdfunding succeeds because it combines a low barrier to give with the power of personal networks and authentic storytelling.
  • Nonprofit differentiation: Crowdfunding is distinct from year-round nonprofit fundraising because it focuses on raising funds for specific, tangible, and time-bound projects or urgent appeals.

How does crowdfunding work?

A crowdfunding campaign is usually conducted online through a fundraising site to garner support for a set goal.

Regardless of your goal, the key to crowdfunding success is engaging the right people in meaningful ways. Before you begin, identify your target audience: What are your supporters’ preferences, tendencies, and behaviors?

Keep these in mind throughout your campaign and as you follow these five steps.

1. Select a crowdfunding platform

Need a crowdfunding platform to use? Here are three considerations:

Evaluate the fundraising platform’s pricing and fee structure

  • Credit processing fees: A small percentage of each monetary gift to a crowdfunding campaign goes to the processing service of the online platform hosting the campaign. The fee covers data transmissions, transaction authorizations, and funding deposits. We recommend looking for a crowdfunding site that offers donors the choice to cover processing fees.
  • Percentage platform fees: While the percentage can vary from platform to platform, most services earn their revenue by deducting a fee from the total amount raised. Consider how these fees could impact your fundraising goal.

Investigate ease-of-use and customization options

  • Ease of use: A fundraising platform should keep things simple. The less time you spend building, updating, and optimizing your crowdfunding campaign page, the more time you have to raise money.
  • Customization options: Consistent branding on your crowdfunding campaign helps create an identity for your organization. Advanced customization options allow you to easily communicate your values, clarify your call to action (CTA), and tell your nonprofit brand story to anyone who visits your donation website.

Identify available resources and customer service offerings

  • Accessible resources: Potential fundraising platforms should offer online tutorials, resource guides, or FAQs. Easy-to-access tools can save you time throughout your crowdfunding campaign.
  • Attentive customer service: If you have a problem during your crowdfunding campaign, you’ll want to know someone is there to help. Contact customer support before selecting a fundraising platform to ensure its team is helpful and responsive.

2. Get accepted by a fundraising platform

Some platforms may require you to complete online forms and provide documentation before you’re accepted to host your crowdfunding campaign on their site. This process ensures you’ve met the platform’s requirements and will use it as intended.

Requirements vary from platform to platform, but here are a few examples:

  • Must be 18 years of age or older
  • Must be a permanent resident of one of the eligible countries
  • Must have an address, a bank account, and a government-issued ID based in the country where you create the project
  • Must have a linked bank account that belongs to the person who verified their identity for your project
  • Must have a major credit or debit card

3. Pitch your crowdfunding project

Once a fundraising platform accepts you, you may have to pitch your project to their team to ensure it’s a good fit. Be prepared to answer questions, such as:

  • What are you trying to accomplish?
  • How much are you hoping to raise?
  • How do you plan to solicit support?
  • Why is this initiative so important?

Prepare for this pitch by identifying your campaign narrative and laying out your marketing plan, similar to how you would promote your organization through word of mouth, social media, and paid ads.

You’ll use this same information to drive donations to your campaign. Think of this pitch as an opportunity to sell your story and gain support from donors, accredited investors, family members, or others who feel passionate about your initiative.

4. Conduct your campaign

Once you’re approved and ready to go, it’s time to run your campaign. Start by building an optimized campaign page. Use compelling imagery, engaging video snippets, and a detailed narrative to tell your story and build your case for donors. When people land on your page, you want to quickly draw them into your cause and streamline the giving process.

After you’ve built your site, pair its launch with effective marketing strategies to get as many eyes on your page as possible. Share the crowdfunding project on social media, run an email campaign, and collaborate with any partners who can help spread the word further.

Pro tip: If you’re a nonprofit on GoFundMe Pro, you can use our nonprofit social sharing integration with Meta to make it easier for donors to find, share, and support your cause on their preferred channels.

Throughout the campaign, track your progress and share updates with your audience.

5. Receive payout from your crowdfunding campaign

While some platforms will pay out all the money you raised, regardless of the final total, others may only offer a payout if you reach your fundraising goal.

The pricing and fee structure will also affect the percentage of funds that land in your organization’s bank account. To raise as much money as possible, ensure the platform you select doesn’t have fine print that could interfere with your success.

What are the different types of crowdfunding?

While all crowdfunding efforts aim to collect donations toward a set goal, there are some key distinctions within the crowdfunding definition.

Rewards-based and equity-based crowdfunding

When someone contributes funds in exchange for something, it falls into the rewards-based crowdfunding bucket. This is typical for startups that might offer free swag or a discounted service.

Similarly, equity-based crowdfunding, or equity crowdfunding, allows small businesses and startups to give away a portion of their business in exchange for funding.

Donation-based crowdfunding

The simplest type of crowdfunding is donation-based crowdfunding, which means someone gives money for nothing in return. However, this type of crowdfunding can be extremely rewarding. It attracts loyal supporters who are passionate about your work and may choose to give again.

3 common use cases for crowdfunding?

Small businesses, research institutes, nonprofits, and individuals are just some of the groups that may choose to run a crowdfunding campaign. Below, we look at the most common applications of crowdfunding and how to successfully bring each strategy to your organization.

Funding for philanthropic causes

Demonstrated by global giving initiatives like Giving Tuesday, crowdfunding has proven its impact on the long-term health and sustainability of nonprofits worldwide.

A nonprofit crowdfunding campaign inspires support for your cause with a compelling narrative to drive people to make a gift. It consists of a campaign landing page that highlights your impact and draws people in, as well as a donation form to facilitate the transaction process.

Crowdfunding campaigns create a sense of urgency with your target audience and motivate immediate action. Common nonprofit crowdfunding applications include:

  • General donation fund
  • Time-bound project
  • Disaster relief

See how nonprofits use Campaign Studio to fundraise anywhere, for any occasion, with branded crowdfunding pages that drive more donations.

Funding for scientific research

Early-stage scientific research can be challenging to fund, as many foundations or government agencies want to see proof of concept before awarding a grant. Crowdfunding can fill this gap, supporting impactful experiments that may otherwise be impossible.

To do so, researchers or other interested parties pitch a proposal to gather support through a crowdfunding page. Patients, medical professionals, and individuals with a strong belief in the topic can then donate online to the project. This broad support allows scientists greater intellectual freedom and independence and provides them with an opportunity to build credibility.

Experiment is a crowdfunding platform that specifically focuses on fundraising for scientific causes. In one instance, the site helped researchers raise 121% of a $5,000 goal to support an effort to study how plastic-metabolizing bacteria could create the next generation of probiotics and therapies to combat microplastics in the human bloodstream.

Startup funding

Rather than depending on traditional funding sources, startups can get their businesses off the ground by using crowdfunding investments from friends, family members, entrepreneurs, and venture capitalists.

Crowdfunding makes it easier for startups to amass capital and market their new business to larger audiences. Since investors want to see a company do well, this makes them eager to spread the word about your new products and initiatives.

Startups typically offer investors something in return, most commonly through rewards-based or equity-based crowdfunding. They use social media and crowdfunding websites to educate primary and extended networks about the opportunity to fund the emerging business

Top crowdfunding sites

When looking for people to help fund a new project or business venture, it’s essential that the transaction process is as seamless as possible. Below, we summarize four of the best crowdfunding sites to help you understand what makes each unique.

Indiegogo

Best for: Entrepreneurs

Indiegogo offers the tools to set up a 60-day campaign to help raise funds and garner support from potential investors. By giving entrepreneurs a platform to introduce clever or unconventional products to the world, Indiegogo fuels innovation.

Indiegogo’s crowdfunding campaigns allow entrepreneurs to get curious and creative while providing early backers and angel investors a place to discover groundbreaking products before mainstream availability.

Kickstarter

Best for: Creatives

Kickstarter is a place for creatives to share their business plans with communities that will support them. No matter how big or small, Kickstarter wants to help creators of all kinds, including filmmakers, artists, musicians, designers, and more. Crowdfunders can easily spread the word about their new projects and welcome individual investors to join.

GoFundMe

Best for: Individuals and nonprofit organizations

GoFundMe is the trusted leader in online fundraising, with a community of more than 200 million helping one another. Since 2010, GoFundMe and its technology have enabled more than $40 billion in generosity for individuals and nonprofits.

With no platform fee for organizers, GoFundMe makes it easy for anyone to raise money for the people and causes most important to them. In 2025, the GoFundMe community made 79 million donations and shared fundraisers 72 million times, helping spread generosity around the world. More than 155,000 people started fundraisers for nonprofits, and 975,000 donors who first gave to a crisis fundraiser went on to support other causes.

GoFundMe Pro

Best for: Nonprofit organizations

GoFundMe Pro, a platform built exclusively for nonprofits, provides fundraising solutions that make giving easier, strengthen supporter relationships, and help organizations focus on advancing their mission.

Powered by Campaign Studio, GoFundMe Pro crowdfunding pages help nonprofits:

  • Inspire more supporters to donate with impact-centered storytelling and fast-loading pages.
  • Increase conversions through a seamless, fully branded donation experience.
  • Simplify giving with research-backed donation forms optimized at every step.
  • Launch faster with proven fundraising templates featuring prebuilt layouts, messaging, and page elements.
  • Increase revenue by offering donors their preferred payment methods, including digital wallets.
  • Personalize donation asks with Intelligent Ask Amounts, tailored to each donor and your campaign goals.
  • Improve performance continuously through platform-wide A/B testing and optimization.
  • Build momentum with a live feed of donations, comments, and supporter activity that encourages participation and social proof.

Crowdfunding success stories on GoFundMe Pro

Nonprofits use GoFundMe Pro to launch crowdfunding campaigns quickly and maximize their impact immensely. Here are two examples:

SBP
When Hurricanes Helene and Milton made landfall, SBP rapidly launched emergency fundraising efforts on GoFundMe Pro. Using Intelligent Ask Amounts, the organization increased the average one-time gift size by 66%, the average recurring gift size by 17%, and the conversion rate by 59%.

Grand Canyon Conservancy
After the Dragon Bravo Fire impacted the North Rim of Grand Canyon National Park, Grand Canyon Conservancy used Campaign Studio to launch a disaster recovery campaign in record time, raising more than $300,000 in its first month.

Start crowdfunding today to rally support around a good cause

Crowdfunding is a central fundraising model worldwide. These campaigns serve as a tool to bring personal projects to life and a powerful way for impactful organizations, creators, and businesses to share their stories. It can help fund programmatic and operational initiatives alike with the support of an extended network.

Start crowdfunding for your nonprofit with GoFundMe Pro.

Crowdfunding FAQs

What are the main types of crowdfunding?

The three main types are donation-based crowdfunding (donors give without receiving anything in return; common for nonprofits), rewards-based crowdfunding (donors receive a product or perk in exchange; common for startups), and equity-based crowdfunding (investors receive a stake in a business; common for small businesses).

What’s the difference between fundraising, peer-to-peer fundraising, and crowdfunding?

Fundraising is the broadest term for raising money to support a cause or organization. It includes everything from events and major gifts to grants, online giving, and more.

Crowdfunding is a type of online fundraising that encourages a large number of people to make individual donations toward a specific campaign or goal.

Peer-to-peer fundraising also takes place online, but instead of simply asking people to donate, it asks supporters to create and share their own fundraising pages with friends, family, and colleagues. In other words, the primary CTA in crowdfunding is to donate, whereas the primary CTA in peer-to-peer fundraising is to fundraise on behalf of your organization.

What is the difference between crowdfunding and a loan?

Private companies may take out a business loan to cover various expenses when getting started or needing an influx of cash for expansions. Businesses typically secure a loan through a bank after completing an application process to assess the company’s creditworthiness. The business must repay the loans over a set period, including interest on the borrowed amount of money.

Crowdfunding is another way businesses can secure startup money or otherwise fund new initiatives. Individuals interested in investment opportunities provide venture capital to the company through a crowdfunding site. In return, they often receive incentives like the company’s new product or an equity share.

Crowdfunding can also support peer-to-peer lending, where investors eventually get paid back, similar to a loan. The U.S. Securities and Exchange Commission regulates crowdfunding investments.

How much money can you make through crowdfunding?

Crowdfunding campaign revenue varies from hundreds to millions of dollars, depending on multiple factors, such as goals, causes, and platforms.

One source found that the average amount raised for a successful crowdfunding campaign was $8,150, with donation-based crowdfunding holding 28% of the market share.

As the popularity of crowdfunding campaigns continues to expand, these averages are likely to fluctuate.

How do I tell a good story for a crowdfunding campaign?

Nonprofit storytelling is a huge part of creating meaningful connections with supporters. Rather than simply informing people about why your campaign is critical, use sensory, descriptive language to create a felt experience.

Keep your text short and include compelling imagery, like photos or videos. Clarify the tangible impact of each contribution and focus on one clear CTA that will drive conversions.

Is crowdfunding right for nonprofits?

Donation-based crowdfunding is one of the most effective tools available to nonprofits for raising money online, reaching new donors, and building community around a specific goal. Platforms like GoFundMe Pro help nonprofits create compelling donation pages, track results, and convert one-time donors into recurring supporters.

Copy editor: Ayanna Julien

Monthly giving programs: Why and how to invest

Building a strong recurring giving program is no longer a nice-to-have but critical to nonprofits’ sustainability and scalability.

Charitable dollars increased 5% in 2025, the strongest growth rate in five years, according to the Fundraising Effectiveness Project. Yet, donor count fell by 3.6%, meaning fewer donors gave. When nonprofits can’t rely on reaching more donors to grow, they have to build stronger, longer-lasting relationships with the supporters they already have.

That’s exactly what recurring giving does.

Below, we’ll define the value and appeal of recurring giving in today’s fundraising ecosystem and discuss four best practice approaches to building a successful monthly donor giving program.

What is recurring giving?

Recurring donations, also known as subscription giving, occur when donors sign up to give automatically at a specified interval. These are most often in the form of monthly donations, but daily, weekly, biweekly, quarterly, semiannual, or annual giving are all options, too. 

Recurring giving has become a cornerstone of sustainable fundraising because it provides predictable revenue, improves financial stability, and increases donor lifetime value. While many nonprofits once struggled to offer recurring donations due to limitations in payment technology and donor management tools, today’s fundraising platforms make it easier than ever to build and grow a recurring giving program.

As a result, nonprofits are shifting from treating recurring giving as simply another donation option to building intentional donor experiences that strengthen long-term relationships and inspire ongoing support.

Here’s a breakdown in our ultimate guide to recurring giving.

Turn subscription habits into recurring support

The global subscription economy is growing fast, with a projection to reach $1.5 trillion by 2033. From artisan coffees and cat food to music services and streaming platforms, people have gotten used to the subscription model, paying a set amount each month for goods or services.

In fact, recent surveys have shown that subscriptions are as popular as ever, with 51% of people likely to start a new subscription within the next six months, and 59% saying that excitement is their top emotion when signing up for a new monthly service.

Nonprofits can respond to this consumer shift by framing their recurring giving programs as subscription donations and implementing the best practices from today’s most successful subscription services.

With some subtle tweaks and intentional messaging, your nonprofit can capitalize on the ease subscription services offer to take your recurring giving program to the next level.

5 tips for increasing recurring donations

Successful subscription brands have mastered the art of earning long-term loyalty. Here are a few strategies your organization can adapt to grow and retain recurring donors.

Customize your ask

When communicating with donors, personalization is key, and today’s intelligence makes this easier than ever.

Intelligent Ask Amounts from GoFundMe Pro uses artificial intelligence (AI) to personalize each donor’s giving experience based on who they are and what your campaign needs to achieve. Your donation form adapts to your goal, whether that’s boosting crisis revenue or growing recurring gifts.

When your goal is growing recurring giving, Intelligent Ask Amounts can take that personalization a step further. It shows a gentle, branded monthly gift prompt to donors most likely to consider recurring support while keeping the experience focused for donors more likely to give once.

This targeted approach delivers a 38% lift in recurring gift conversions, with no meaningful impact to one-time giving rates.

Enable automated online payments

Because the subscription economy doesn’t rely on members to return each month to settle their bills, they only need to set up their payment information once to seamlessly automate the charge at the agreed-upon frequency.

Today, nonprofits can seamlessly enable supporters to set up recurring donations with their preferred payment methods through software like GoFundMe Pay, such as credit cards, ACH bank transfer, digital wallets, PayPal, and Venmo.

Treat your community as exclusive members

Companies like Amazon Prime and Disney+ treat subscribers as exclusive members through strategies like special member days and branding. For example, Amazon Prime streaming service subscribers get special perks like Prime Day shopping discounts, fast, free delivery on eligible Amazon items, and grocery discounts at Whole Foods.

Try giving your recurring donor community a special name and offering members unique opportunities and access throughout the year.

Offer membership tiers

Subscription services often offer price tiers based on users, features, or professional status to balance value and cost. Apply this to donations by promoting giving levels with special perks.

Offer discounts

Another common strategy used with subscription services is offering first-year pricing discounts to encourage new members to join. Nonprofits can institute a discount by encouraging donors to request a donation match from their employer to gain the benefits of a higher membership level without paying the additional cost.

What are the benefits of a monthly giving program for nonprofits?

Research has found that acquiring a new customer can cost 5–25x more than retaining an existing one. The same principle applies to nonprofits.

Keeping donors engaged through a monthly giving program is one of the best ways to protect your budget and fuel a steady source of income. Here are some of the benefits of recurring giving:

  • Increased revenue: Even though monthly donors may give smaller amounts on a per-gift basis, the total amount they give annually almost always adds up to more. M+R Benchmarks show that recurring donors now generate a third or more of revenue for many nonprofits, with that share increasing as organizations scale.
  • Easy and effective giving processes: A monthly recurring donation allows supporters to spread the financial impact of their giving across the entire year.
  • Improved cash flow: Nonprofits that power their fundraising with GoFundMe Pro see an average recurring donation of $45 compared to the $28 industry benchmark reported by M+R Benchmarks. Since nonprofits often receive most of their income during a seasonal donation window, their revenue may feel stretched outside those major giving days. Building a predictable monthly revenue stream helps to reduce this imbalance and provide much-needed support during your organization’s lull periods.
  • Better long-term planning: Neon One’s 2026 Recurring Donor Report found recurring donor retention holds between 78% and 80% versus 32% for one-time donors. Recurring donors also stay engaged for nearly eight years, on average.
  • Greater cost-effectiveness: Since the costs of maintaining donors are generally lower than acquiring new ones, monthly recurring donors can deliver more value over time while helping reduce acquisition costs. Industry-wide, recurring donors are 5–7x more valuable than one-time donors, based on multiple studies compiled in Dave Raley’s “The Rise of Sustainable Giving.” On GoFundMe Pro, they’re 10x more valuable.*
  • Strengthened donor loyalty and engagement: Roughly 97% of the value of a subscription donor comes after the first recurring gift. They often go beyond giving money by volunteering, attending events, advocating for your cause, or fundraising on your behalf, all in addition to their monthly commitment.
  • Heightened sense of community: The key to donor retention is nurturing a deep sense of trust and collaboration with your community. Every month, when a donor makes their contribution, you have the chance to start an organic conversation and remind them of their impact on your nonprofit.

*Based on 2025 internal GoFundMe Pro analysis, comparing lifetime value of recurring vs. one-time donors. Results vary.

Getting started with nonprofit monthly giving programs

Now that you understand the value of recurring giving programs, here’s how to implement one for your organization:

  • Start by defining your monthly recurring revenue target, number of active donors, and retention benchmarks.
  • Identify your best prospects among existing donors and target these first.
  • Choose a program model that fits your audience.
  • Give your program a distinct name and identity. See these monthly giving program examples for inspiration.
  • Make sure a recurring giving option is visible on every donation form.
  • Announce the program to your most loyal supporters first, then promote it broadly across email, social media, and your website.

Learn more about how to build a successful program in our recurring giving playbook.

How can nonprofits encourage recurring donations?

Some of the most common strategies for acquiring more recurring donations include making a monthly giving option visible on every nonprofit donation form, tailoring messaging to existing recurring donors by encouraging them to upgrade their gifts, offering membership tiers and perks, and creating email templates for outreach to repeat donors.

Better yet, Intelligent Ask Amounts automatically tailors your donation requests based on each donor.

However, remember that people typically won’t opt into a recurring gift without education around its value and impact. That’s why it’s also best practice to have a dedicated recurring donations campaign that explains why this giving type is so powerful, which we cover more below.

4 best practice approaches to recurring giving programs

Your nonprofit must decide which type of recurring giving program or strategy best suits your community. There are four main approaches to consider.

Membership program

Membership programs invite your donors to join a community of givers. A nonprofit may offer the members of this community certain benefits or perks, such as VIP event tickets, appreciation events, branded membership pins, or other swag. Many nonprofits will also create a specific name for that community and special branding for the program. For example, the Circle of Givers or Champions of Hope.

The key benefit of this approach is that it makes recurring donors feel more valued and connected to a group of like-minded supporters. This is a great marketing strategy, as it provides a community feel rather than coming across as transactional.

A potential downside to this giving campaign is that it requires a larger time commitment to keep up with specific member communications, promised incentives, and other program-specific tasks. However, these can all lead to an elevated donor experience that builds loyalty.

Sponsorship opportunity

Another approach to recurring giving programs is to frame the donation as a way to sponsor a specific initiative, child, family, animal, or other recipient of your nonprofit’s services. A key benefit to this recurring fundraising strategy is that it makes the donation experience more personalized and meaningful, as donors feel close and connected to the beneficiary of their gift. Some nonprofits may even be able to help arrange for the child or family to write letters to the donor to further build an emotional connection to the cause.

However, one thing to consider with this approach is that typically donations from recurring giving programs go to a general fund rather than directly sponsoring a specific child or family. This isn’t always the case, but if it is, you may have some challenges with messaging to ensure you don’t mislead your supporters.

Incentivized giving levels

Incentive-based programs encourage recurring giving by offering unique perks for each gift amount, such as branded swag, special communications, or member-only events. A benefit to this fundraising effort is that incentives can lead to higher monthly gift amounts. In addition, these types of benefits are a nice way to say thank you to donors for choosing to join your cause.

The downside to this approach is that it can be difficult for some nonprofits to afford incentives. You’ll need to first determine whether it’s worth it to spend money on these items, given the impact you expect them to have on acquiring recurring donors. Then, you may want to see if one of your local partners or a corporate sponsor can help.

Exchange programs

Exchange programs show items people could forgo in exchange for a recurring gift. For example, a new donor could skip a $7 monthly latte to make a donation instead, or an existing donor could gift the money they’d typically spend on a streaming service each month.

The benefit of an exchange program approach is that it’s a good way to motivate donors by showing how easy it is to make an impact. Test this approach with a specific audience segment first, as it might make more sense for and appeal to younger donors. A time-specific promotional campaign might also be a good opportunity to see if this resonates with your supporters.

Leverage recurring donations to strengthen donor relationships

Regardless of which type of recurring giving program you choose, remember that communicating and building relationships with your donors are the most important elements.

Focus your energy on making donors feel special and valued. If you need to sacrifice incentives to improve your communication with donors, do it. The goal is to keep your donors happy and build relationships with them that will retain and grow their support over time.

A robust monthly giving program is a win-win for everyone: Your donors feel like they’re part of an engaged community that cares about the things they do, and your organization builds a reliable revenue stream that helps you realize your goals faster.

See how GoFundMe Pro fuels stronger recurring giving programs.

Copy editor: Ayanna Julien

Why nonprofits are moving to Campaign Studio

Fundraising has changed. Donors expect giving to be fast and easy, but convenience alone isn’t enough. They also want to feel connected to your mission, recognize your brand, and trust that their gift will make a difference.

To meet those expectations, nonprofits need campaign tools that support how giving happens today. Yet, many teams are still working with platforms that only solve part of the problem. Some make it easy to give but leave little room for brand expression. Others offer flexibility but make campaigns harder to build and manage.

And even when those tools no longer fit, they can be hard to leave behind. Familiar systems can feel easier to keep using, even when they slow teams down or limit what’s possible.

Campaign Studio from GoFundMe Pro doesn’t require making trade-offs. You can launch high-performing, brand-aligned campaigns with confidence, knowing every page is optimized for conversion based on insights from a community of more than 200 million and over $40 billion raised.

Below, we’ll cover what modern campaign-building looks like with the right technology and how Studio helps nonprofits create, update, and iterate campaigns for every audience and moment.

Built on what works, at a scale you can’t replicate alone

Meaningful campaign optimization requires time, resources, and enough donor activity to know what actually works. Many nonprofits don’t have the capacity to do this alone. Studio changes that.

Campaign Studio example

Powered by an experimentation engine that tests new experiences at consumer scale across millions of donors, GoFundMe Pro quickly identifies what works. Once results reach statistical significance—typically in a matter of hours—improvements are rolled into Studio.

And because the platform keeps improving, the advantage compounds over time: Nonprofits that switched to Studio saw 7.5% faster year-over-year growth on Giving Tuesday, demonstrating the value of a platform that gets smarter and more effective with every experiment.

What Joni and Friends achieved with Studio 
During an important year-end fundraising period, Joni and Friends used Studio to tell its story and create a special opportunity for giving. In the end, the campaign brought in 24% more gifts year over year and increased conversion by 10%.

With Campaign Studio, we could quickly create our Giving Tuesday campaign and customize it exactly how we wanted without needing a developer to step in. That allowed our team to be more agile in our campaign creation and save us time waiting for input from other teams.

Amy Hurtado

Vice President, Marketing & Engagement

Below are a few examples of Studio-exclusive improvements, powered by insights from large-scale experimentation and applied to every Studio campaign. That means your fundraising pages can keep improving without adding work for your team or putting performance at risk.

Intelligent Ask Amounts

 

Intelligent Ask Amounts example

Intelligent Ask Amounts goes beyond recommending the right donation amount. It uses artificial intelligence (AI) to optimize the entire giving experience based on your fundraising priorities, whether that’s encouraging larger gifts, growing recurring giving, or increasing donor participation. Those recommendations are continuously informed by insights from the GoFundMe and GoFundMe Pro communities.

The results show that personalization works. Across GoFundMe Pro campaigns, personalized ask amounts increased revenue by up to 7%. Studio lets you optimize each campaign based on your goals, whether that’s maximizing dollars raised, increasing conversion, or finding the right balance between the two. Regardless of the goal, Intelligent Ask Amounts consistently outperformed standardized suggestions.

What Children’s Cancer Research Fund achieved with Studio 
Children’s Cancer Research Fund used Studio and Intelligent Ask Amounts to create a highly branded Giving Tuesday page that reflected its mission and donor experience. The campaign significantly increased donation volume and recurring gift acquisition.

One of the things that I’ve found over the years is, if you ask donors for $5, you’ll get $5, whether or not the donor could’ve given $50. Intelligent Ask Amounts helps boost what people were willing to give.

Katie Arcand

Marketing Cloud Manager

Recurring nudges

Recurring giving is one of the most effective ways to build sustainable revenue, but growing a monthly donor program often requires significant time and effort. In testing across millions of donations, presenting donors with a simple recurring giving nudge at the point of donation increased recurring conversion rates by 38%, helping more supporters choose an ongoing commitment.

Recurring Giving nudge

That’s why GoFundMe Pro uses predictive modeling to identify donors who are more likely to become recurring supporters and presents them with a research-backed monthly giving prompt at the right moment. The result is a more-targeted, lower-friction way to invite recurring giving in the moment, without manual segmentation or follow up.

Donation grid optimization with suggested amounts

Our research found that showing donors six suggested donation amounts instead of four can meaningfully increase giving intent. That’s why we’ve applied this insight across every Studio donation page using Intelligent Ask Amounts, giving you the benefit of a layout proven to drive more donations.

We also highlight a suggested amount from the six, making it easier for donors to choose a gift without limiting their options. By surfacing more giving amounts while anchoring donors on the right one, this simple design cue helps drive more donations.

From blank page to optimized launch in minutes

Giving Cart template

Studio helps nonprofit organizations move from idea to launch in minutes with a library of proven templates. These templates are design starting points informed by real donor behavior and insights from our community. Your nonprofit can also save your best-performing campaign templates to create repeatable playbooks for future appeals.

Blog studio example

As you build, Studio provides real-time, data-backed tips to help maximize fundraising outcomes while keeping your team firmly in control. Intelligent text suggestions generate copy informed by your nonprofit’s brand kit, voice, and campaign context.

And every recommendation is just that: a suggestion. Your team decides what to use, what to edit, and when to publish. These opt-in features are by design, allowing you to enable or disable AI-powered capabilities based on your preferences and policies.

Behind the scenes, responsive design and accessibility are built in. Create a campaign once, and it automatically adapts across mobile and desktop experiences, reducing quality assurance checks and making it easier for more donors to engage.

What Foundation Fighting Blindness achieved with Studio
Foundation Fighting Blindness cut campaign creation time from weeks to hours and grew its monthly donor base by 12% in eight months with Studio.

GoFundMe Pro has transformed how we think about donation pages. What used to be a very transactional experience is now a true extension of our brand.

Chris Adams

Vice President, Marketing & Communications

Design flexibility to connect donors to your brand

Every interaction with a supporter shapes how they perceive your nonprofit. When campaigns look and sound different from one another—using inconsistent colors, imagery, or messaging—it creates friction and can weaken the trust and recognition that inspire donors to give. Brand consistency is part of creating a credible donor experience.

Brand kit example

Studio makes it easier to deliver that experience at scale. Brand kits give organizations one place to define logos, colors, typography, imagery, messaging, and tone, then automatically apply those standards across every campaign.

And with an integrated image library, you can upload your organization’s images once and reuse them across every campaign instead of starting from scratch each time. Built-in editing tools let you crop images, adjust focal points, and optimize visuals for mobile and desktop without leaving the builder.

For organizations running multiple campaigns or empowering distributed teams to create fundraising pages, this removes a significant quality assurance bottleneck. Instead of reviewing every campaign for brand compliance, teams can launch confidently knowing each experience starts with the right look, feel, and messaging already built in.

What GoFundMe Pro customers are saying

We want to honor our Patient Heroes, their stories, and their families. Studio allows us to align with our brand and gives us flexibility in storytelling, which is very important to us, in a way that’s seamless across our direct marketing campaigns.

Lynne Chiu

Associate Director, Digital Fundraising at Lucile Packard Foundation

We were expecting the Studio campaigns to load faster, offer an improved user interface, and enhance the overall experience. And they did just that… [Our A/B testing] confirmed our suspicion that Studio was the way to go, which we wanted to do early enough ahead of holiday giving. Now, we’ll be updating all of our existing donation pages to new ones created on Studio.

Andrew Dobney

Director of Digital Strategy at The Salvation Army

As a one-person development shop, I was constantly losing time hunting down brand color hex codes and images every time I built a campaign. With time-sensitive fundraising pushes, that friction adds up fast. GoFundMe Pro’s brand kit and prebuilt templates eliminated that completely. Our fonts, colors, logo, and image library are all just there, ready to go, so I can move quickly and stay focused on the campaign itself rather than the logistics of building it. For busy nonprofits, that kind of efficiency makes a real difference.

Jenny Miller

Development Director, Orphan Kitten Club

The brand kit has been a game-changer for our campaigns. Having a central hub where anyone can access our approved images and assets means we’re always working from the right version. That’s especially valuable for a virtual team. It keeps us consistent in our branding without the back-and-forth.

Sara Ford

Associate Director, Donor Services and Data Strategy at CureSearch for Children’s Cancer

What drew us to GoFundMe Pro initially was the versatility of our campaign options. We can run multiple campaigns at the same time and customize them based on our needs.

Kacie Pecor

Chief Development & Engagement Officer at Ronald McDonald House Mountain West

Your evergreen campaigns deserve this too

Moving older campaigns to Studio isn’t about fixing something. It’s about upgrading to a solution that continuously improves. Every campaign built on Studio benefits from ongoing optimizations, new features, and insights informed by donor behavior at scale.

The results have been so inspiring, and the campaign functionality is so beneficial that we’ve now transitioned all campaigns to Studio.

Emily Wells

Senior Director of Strategy at Dell Children’s Foundation

Making the transition to Studio is an investment in better performance, greater efficiency, and the confidence that your fundraising experiences will keep getting stronger over time. And you don’t have to do it alone.

If you’re an existing GoFundMe Pro customer, sign up for our GoFundMe Pro Academy training session to learn how to make the switch, or enroll in our 30-minute course. If you’re new to the platform, request a demo to see Studio in action.

The campaigns that perform best tomorrow will be the ones that start improving today.

Copy editor: Ayanna Julien

Grants for nonprofits: 18 options to explore in 2026

Grants offer tremendous funding opportunities for nonprofits looking to scale, such as financing new programs, supporting capital campaigns, or adding a cushion to your overall budget. However, because grants are such a high-demand, time-consuming initiative, it’s critical to choose them wisely. 

Below, we’ll tell you everything you need to know about nonprofit grants, including the benefits, types of grant funding, tips for choosing the right ones, options worth pursuing in 2026, and steps to successfully apply.

What are nonprofit grants?

Nonprofit grants are financial donations from foundations, government agencies, or corporations. The sums are often large enough to be a major gift and are typically awarded through an application process.

Unlike standard donations, which are typically unrestricted and used for various expenses, grants often come with specific rules and guidelines that dictate how nonprofits can use the funds. However, a growing trust-based philanthropy movement aims to transform typical power dynamics between funders and grantees, emphasizing strong relationships, community expertise, meaningful collaboration, and a deeper understanding of nonprofits’ challenges.

Still, you’ll need to stand out to engage with and secure the right grantmaker. As you select new grant opportunities and learn how to write a grant proposal effectively, remember to communicate your impact and provide tangible examples of what you plan to accomplish with the funding.

Benefits of grant funding

There are many benefits to securing a tax-exempt nonprofit grant, such as:

  • Interest-free cash: Grants provide cash without the burden of interest, equity loss, or repayment obligations. The only investment required is the time spent on the application process (and possibly an application fee).
  • Credibility: Grants signal to others that your nonprofit is serious and impactful. They enhance your reputation and offer a third-party endorsement that can attract donors.
  • Awareness: Grants can expose your nonprofit to new audiences, and the press surrounding the accomplishment can expose your brand to potential donors and partners.
  • Influence: Grant approvals can improve your chances of winning others. Grant foundations often view previous funding as a sign of trustworthiness and capability, making them more likely to approve future applications.

Common types of nonprofit grants

Nonprofit grants vary widely in their source, purpose, and structure. Below, we’ll explore some of the most common types of grants through the lens of these factors.

Funding sources

  • Government grants: Federal, state, and local governments often offer grants to support nonprofit operations or administrations. The application process can be rigorous and highly competitive but worth the effort for recipients. You can find many opportunities on Grants.gov or by searching for local options online.
  • Corporate grants: Corporate grants come from large companies, which typically reserve a percentage of their revenue for philanthropic purposes. Google Ads for nonprofits is one example of this type of grant.
  • Foundation grants: Foundation grants come from philanthropic organizations—such as families, private and public groups, faith-based organizations, or community funds—to help advance causes or nonprofits in a specific locale.
  • Seed and startup grants: Seed and startup grants are one-time grants for newly established nonprofit startups or early-stage programs that lack a funding track record.
  • Emergency and rapid response grants: Emergency and rapid-response grants are  short-turnaround grants disbursed quickly in response to crises, natural disasters, or urgent community needs.
  • In-kind grants: In-kind grants provide nonmonetary support—such as technology, equipment, office space, or professional services—donated by corporations or foundations.

Funding purposes

  • Launch: Launch grants fund the start of a specific project, service, product, or campaign.
  • Technology: Technology grants often require you to spend the funding on software advancements or upgraded hardware.
  • Infrastructure: Infrastructure grants are capacity-building grants that focus on solidifying a nonprofit’s operational and physical structures.
  • General operations: General operations grants provide operating support for nonprofits to use as they see fit, wherever the funding is most impactful.

Funding structure

  • Continuation grants: Continuation grants let you renew your grant. However, they require reaching milestones, using funds appropriately, meeting reporting deadlines, and keeping communications and relationships open between your nonprofit and the funder.
  • Pass-through grants: Pass-through grants from the federal government provide funding to state and local governments for local distribution. Apply for these federal grants when you want to make a local impact.
  • Competitive grants: Competitive grants require nonprofits to submit proposals explaining why they should receive funding. Reviewers then score these proposals based on specific criteria, with the highest-scoring proposals awarded the grants.
  • Formula grants: Formula grants are noncompetitive. These grants provide funding for nonprofits that meet predetermined criteria. If you match the requirements, you can receive the funds.

How to choose the right nonprofit grants

Here are a few questions to consider before applying for a grant to ensure it aligns with your nonprofit’s needs and capacity:

  • Requirements: First, are you eligible to apply? Review the grant’s eligibility criteria—such as geographic restrictions, organization type, or program focus—to confirm you meet all the requirements before proceeding.
  • Grant purpose: Does the funding align with your nonprofit’s goals and current needs? Review the grant’s purpose carefully to determine if it fits your objectives. For example, reconsider applying for a technology grant if you’ve already built a modern data stack.
  • Funding amount: Is the grant amount significant enough to justify the time and effort required to apply? Consider whether the potential funding will provide meaningful support to your nonprofit’s mission or initiatives.
  • Return on investment: Will the benefits of securing the grant outweigh the costs of applying, including staff time and other resources? Think about how the funds could strengthen your nonprofit, launch new initiatives, or enhance long-term sustainability.

Taking the time to answer these questions can help you prioritize grant opportunities that are the best fit for your nonprofit.

Grants for nonprofits to explore in 2026

Not every grant will be the right fit for your organization. However, to jump-start your search, here are a few of the top nonprofit grants available.

Amazon Web Services (AWS) Imagine Grant

AWS for Nonprofits offers three Imagine Grant award categories:

  • The Momentum to Modernize award offers funding for transformational technology infrastructure projects
  • The Go Further, Faster award provides support for highly innovative projects that leverage cloud technology
  • The Pathfinder award funds highly innovative, mission-critical projects that leverage generative AI

Grant packages range from $50,000 to $200,000 in financial support and up to $100,000 in AWS promotional credits. To be eligible for a grant application, you must be a nonprofit organization with a 501(c) status.

Bank of America Charitable Foundation Grants

Bank of America’s nonprofit grants focus on funding local organizations to help improve people’s financial wellness and meet community needs. The nonprofit areas include:

  • Workforce development and education
  • Economic mobility
  • Community development and basic needs

Grant amounts vary by market and organization size. Past grants in smaller markets have ranged from $2,500 to $25,000, while grants in larger markets have ranged from $5,000 to $50,000.

Big Sea Wavemakers Grant

The Big Sea Wavemakers Grant is a competitive grant tailored for nonprofit organizations pursuing innovative marketing projects. This grant empowers nonprofits to transform their unique and impactful marketing ideas into tangible results. Offering up to $30,000 in marketing services, this grant supports nonprofits ready to launch groundbreaking advertising campaigns.

Recipients of the Wavemakers Grant gain access to Big Sea’s comprehensive expertise in nonprofit content marketing. Services provided include assistance in refining and defining your brand, clarifying your messaging, developing your website, designing marketing materials, and expanding your donor community.

Bloomberg Philanthropies Grants

Bloomberg Philanthropies looks to fund nonprofits supporting five key areas: the arts, education, the environment, government innovation, and public health. Grant proposals are by invitation only. Nonprofits can check the organization’s website for the latest news on grant competitions.

Coca-Cola Foundation Grants

The Coca-Cola Foundation provides grants to nonprofits with focuses on:

  • Sustainable access to safe water
  • Watershed conservation
  • Disaster preparedness and response
  • Recycling value chains
  • Economic prosperity
  • Employee giving
  • Causes impacting Coca-Cola’s hometown community

In the last 40 years, the Coca-Cola Foundation has awarded more than $1.7 billion in grants worldwide.

Gates Foundation Grants

The Gates Foundation awards grants to nonprofits that achieve measurable impact in eliminating poverty, disease, and inequity worldwide. Grants account for over 90% of the organization’s charitable giving. U.S.-based 501(c)(3) organizations can apply for funding to make a meaningful difference.

Ford Foundation Grants

The Ford Foundation awards approximately 1,400 grants annually to nonprofits with transformative and scalable solutions to eliminate inequality. Opportunities and open fund grants change with time, so check out the organization’s website to see what’s available. You can also sign up for email updates to learn when new opportunities arise.

Google Ad Grants

Google provides several resources for eligible nonprofit organizations, including premium access to Google Maps, the YouTube Nonprofit Program, and Google Workspace for Nonprofits.

The company also provides up to $10,000 per month in Google Ads credit to boost your nonprofit’s marketing efforts. To qualify for Google Ad Grants, your organization must match your country’s nonprofit criteria requirements and not be a government entity, hospital, healthcare organization, school, or educational institution.

National Endowment for the Arts Grants

The National Endowment for the Arts is an independent federal agency committed to fostering the arts across the U.S. Each year, the NEA awards approximately 2,400 grants to nonprofit arts organizations, fueling a wide range of creative projects and initiatives.

NEA grants cater to a diverse spectrum of needs to support small and large organizations. The Challenge America grant specifically aids small nonprofits in extending arts programs to underserved communities, with grants valued at $10,000.

NBCUniversal Local Impact Grants

The NBCUniversal Local Impact Grants will award nearly $2.5 million to nonprofits in 2026 through 11 NBC and Telemundo-owned television station markets. Organizations with total expenses above $100,000 and under $1 million can apply for unrestricted funds for work in three specific areas:

  • Youth education and empowerment: Programs that equip youth with the tools they need to succeed
  • Next generation storytellers: Programs that develop pathways for emerging talent and youth voices to explore careers in the arts, news, sports, and entertainment
  • Community engagement: Programs that enable individuals to engage with and volunteer in their communities

Robert Wood Johnson Foundation Grants

The Robert Wood Johnson Foundation works to improve the health and well-being of individuals and communities in the U.S. It focuses on major health issues, including access to care, healthy communities, and public health. The organization periodically issues requests for proposals for specific projects or research areas, each with particular guidelines and deadlines.

ServiceNow.org Partnership for Good Grant

The ServiceNow.org Partnership for Good Grant is a partnership between Accenture, Advance Solutions, GlideFast Consulting, and Plat4mation. It awards four nonprofit grants:

  • Cause and Cure grant in collaboration with GlideFast Consulting supports nonprofit initiatives for communities facing health issues
  • Disaster and Community Support grant in collaboration with Advance Solutions supports underserved communities and rapid disaster response
  • Education and Youth Services grant in collaboration with Plat4mation supports learning and growth opportunities outside of traditional education
  • Sustainability and Decarbonization grant in collaboration with Accenture supports nonprofits tackling climate change

Grant recipients for each category receive:

  • Free ServiceNow instance, software, licenses, and services, totaling a value of up to $250,000 per grant in total contract value for a three-year period
  • Up to 1,200 resource hours for discovery, design, and technical implementation from Partnership for Good Grant partners
  • Expertise and guidance from certified ServiceNow experts throughout the implementation process
  • A direct monetary grant of $100,000

Silicon Valley Community Foundation Grants

The Silicon Valley Community Foundation supports nonprofits focused on fostering strong and engaged communities that build equity for Silicon Valley residents. It offers wide-ranging community action grants and focused initiatives around financial stability, early childhood development, and housing.

The Kresge Foundation Grants

The Kresge Foundation seeks to expand opportunities in America’s cities through grantmaking and social investing. Over the years, it has strengthened pathways to opportunity for low-income people in American cities. Annually, the foundation gives more than 400 grants to nonprofits, averaging around $160 million in recent years.

The Rockefeller Foundation Grants

The Rockefeller Foundation is one of the world’s most influential and long-standing philanthropic organizations. Dedicated to promoting the well-being of humanity worldwide, it has provided billions in funding for groundbreaking initiatives across various sectors.

Here are some of the organization’s priorities:

  • Health: Global health issues and support for health systems and healthcare access
  • Food: More equitable and nutritious food access and improved agricultural productivity to combat climate change
  • Power: Access to sustainable energy to end energy poverty and boost economic development
  • Innovation: Innovative approaches to solving global challenges
  • U.S. economic opportunity: Efforts to expand access to meaningful employment and promote economic stability

Walmart Foundation Community Grants

The Walmart Foundation provides local community grants (from $250 to $5,000) to nonprofits that directly benefit areas where local Sam’s Club or Walmart stores operate. Your nonprofit can use the funds in various areas:

  • Creating opportunity
  • Advancing sustainability
  • Strengthening community
  • Supporting racial equity

Wells Fargo Nonprofit Grants

Wells Fargo Community Giving supports nonprofit organizations through grants focusing on:

  • Opening pathways to economic advancement
  • Championing quality, affordable homes
  • Empowering small businesses to thrive

Nonprofits interested in receiving an invitation to apply for a Wells Fargo Community Giving grant must register online and submit a grant interest form.

W.K. Kellogg Foundation Grants

The W.K. Kellogg Foundation supports children, families, and communities through four main priorities:

  • Good food, strong and equitable food systems
  • Good health and health equity
  • Good early care and education
  • Good jobs and family economic security

WKKF accepts applications throughout the year without deadlines or specific grantmaking cycles.

How to apply for grants for nonprofits

Once you’ve identified the types of grants that make the most sense for your organization, use these steps to find and apply for specific ones.

1. Research and identify grants 

Use Grants.gov for federal opportunities, foundation websites for private grants, and peer networks for sector-specific programs. Filter by mission alignment, eligibility, and funding amount. For broader discovery, use Candid (Foundation Directory Online) for private foundation grants, GrantWatch for a curated searchable database, and GrantStation for sector-specific opportunities. 

2. Review requirements carefully

Make sure to read through the eligibility criteria, application deadlines, funding restrictions, and reporting requirements before investing time in an application. 

3. Prepare your materials 

Collect and prepare the necessary materials. Most applications require a project narrative, budget, proof of 501(c)(3) status, and evidence of past impact. Our grant proposal guide covers writing best practices in detail. 

4. Track and follow up 

Maintain a grant calendar, meet all reporting deadlines, and nurture funder relationships for continuation and renewal. 

Pair your grants with donor-centered fundraising from GoFundMe Pro

While nonprofit grants can play a significant role in your organization’s strategy, they won’t cover all your expenses. Stewarding individual donors through targeted fundraising campaigns can provide crucial supplemental revenue to support your mission.

Trust GoFundMe Pro’s flexible fundraising platform to fuel your direct giving, peer-to-peer, crowdfunding, and hybrid-event fundraising efforts. Our platform provides everything you need to attract supporters, inspire donations, and sustain your mission, including:

Explore our pricing or request a demo to see GoFundMe Pro’s fundraising platform in action.

FAQs 

What grants are available for nonprofits? 

Nonprofits can access grants from government agencies (at the federal, state, and local level), corporations, and private foundations. Common options include federal grants listed on Grants.gov, corporate grants from companies such as Google and Walmart, and foundation grants from organizations like the Gates Foundation and the Ford Foundation. The right grant depends on your organization’s mission, size, and eligibility. 

How do nonprofits find grants? 

The most reliable starting points are Grants.gov for federal opportunities and individual foundation websites for private grants. Many nonprofits also subscribe to grant databases or work with professional grant writers to stay up to date on new opportunities. Networking with peer organizations in your sector is another effective way to discover lesser-known programs. 

How hard is it to get a grant for a nonprofit? 

Competitiveness varies widely by grant type. Local community grants from corporations like the Walmart Foundation tend to have lower barriers, whereas major government and foundation grants can be highly competitive with rigorous documentation requirements. Nonprofits with strong impact data, clear project goals, and a track record of responsible fund management are better positioned to succeed at any level. 

Do major foundations accept unsolicited grant proposals? 

This varies by funder. Many large private foundations, including the Gates Foundation and the Ford Foundation, do not accept unsolicited proposals and instead fund organizations through invited applications or proactive outreach. Others, including community foundations and many corporate grant programs, accept open applications. Always check the grantor’s website for current submission policies before investing time in an application. 

Copy editor: Ayanna Julien

New playbook: Build a recurring donor experience worth staying for

Adding a monthly giving option to your donation form is easy, but building a recurring giving program that donors want to stick around for takes a deeper understanding of the donor journey.

That’s the focus of GoFundMe Pro’s new recurring giving playbook, 5 steps to 10x donor lifetime value. Designed to help nonprofit teams find their next growth opportunity, the playbook brings together insights from top recurring giving programs across the GoFundMe Pro network, along with practical prompts, checklists, and examples your team can use to strengthen your own program.

Recurring giving is a relationship strategy

Monthly donors are often some of your most committed supporters, and that commitment deserves a donor experience built with the same level of intention.

The playbook walks through that full journey in five steps:

  • Run a program health check
  • Identify the audiences with the greatest potential
  • Build trust before the ask
  • Make the ask
  • Create a donor experience worth staying for

Each step is designed to help your team move from a general monthly giving option to a recurring giving program built for long-term growth.

A smarter approach to recurring revenue growth

Recurring giving has always played a role in nonprofit fundraising, but now many organizations are taking a fresh look at how to approach it. As donor expectations evolve, how you design and deliver the experience matters more than ever.

That shift often raises a practical question: What should your team focus on first? Knowing where to start isn’t always obvious. Sometimes the most useful signals are buried beneath surface-level metrics, pointing to opportunities your team may not have considered yet.

The playbook helps you uncover those signals and translate them into clear next steps. It also pushes teams to apply what they already know about their donors more deliberately, using existing insights to shape how and when they make the ask in ways that feel relevant to each supporter’s connection to your organization.

And it doesn’t stop at conversion. We also look at what happens after a donor says yes, showing how small, consistent moments can shape whether someone chooses to stay connected with your organization over time.

Strengthen your strategy at every stage

When you treat recurring giving as a full donor journey, every touchpoint has a purpose: your data helps reveal the opportunity, your messaging helps donors understand the value of sustained support, and your stewardship helps turn a first monthly gift into a lasting relationship.

The recurring giving playbook brings those pieces together in a practical framework your team can turn into a clear path forward, helping you build something donors want to be part of for the long term.

Copy editor: Ayanna Julien

6 Gen Z donor personas to tailor your engagement strategies

Gen Z isn’t one audience. Born between 1997 and 2012, this generation now includes college students, first-time job seekers, parents, homeowners, and established professionals. Each group brings different priorities, motivations, and expectations to how they support causes.

For nonprofits, that means a one-size-fits-all approach can miss the mark. To build stronger relationships with Gen Z supporters, organizations need to understand what moves them to get involved, give, and stay connected.

Below, we’ll share six Gen Z donor personas to strengthen your engagement strategy. Each one highlights distinct motivations, communication preferences, and giving behaviors, so you can build lasting relationships with this active generation of donors.

An overview of Gen Z donors

Before you segment Gen Z supporters, look at what connects them first. These shared traits can help you establish groupings that feel more relevant and useful.

First, despite the common misconception that younger generations aren’t as generous as others, Gen Z actually gives in more ways and more often than other adults. Our latest report, created in partnership with GivingTuesday, found that 71% of Gen Z gave in some form in the past week compared to 65% of other adults. And their generosity goes beyond donations to include volunteering, advocacy, informal giving, and direct support for people in need.

Gen Z is most likely to support causes that feel personal, urgent, and connected to real people. Whether a cause is local or global matters less than whether they can see the need and understand the impact of their support.

Peer influence also has a high impact on Gen Z’s charitable giving. In fact, more than half (57%) say their family and friends influence the causes they support, making them 14 percentage points more likely than other adults to discover, share, and champion causes through their own networks.

6 Gen Z donor personas to get you started

Gen Z supporters may share common traits, but their life stages, priorities, and personal interests shape how they get involved. Once you understand what connects them, you can go deeper by looking at what matters most to each group.

Use the six donor personas below to help tailor your messaging, fundraising, and stewardship tactics.

1. The college activist

Name: Jordan
Age range: 18–22
Occupation: Full-time college student (part-time campus job)
Income range: <$20,000 annually
Living situation: Campus housing or shared apartment in a college town
Family status: Single, no children
Interests and hobbies: Student organizations, social justice, sustainability, sports, concerts, volunteering, outdoor recreation
Preferred social platforms: TikTok, Instagram, Snapchat
Media consumption habits: Short-form videos, podcasts, creator content, newsletters from campus organizations
Values and causes they care about: Climate action, education, mental health, equity, food insecurity, local community initiatives

Jordan’s giving and fundraising behavior

Jordan (they/them) usually discovers new causes through the people and communities they’re already part of, like friends, classmates, student organizations, campus events, and social media. Recommendations from creators and peers carry more weight than traditional nonprofit marketing, making personal connections a powerful driver of engagement.

When Jordan gives, it’s because a cause feels meaningful and immediate. They’re motivated by connecting over shared values, supporting friends, and being part of something bigger than themselves.

Rather than making large or recurring donations, Jordan is more likely to give $5–25 during giving days, campus campaigns, or urgent fundraising efforts where they can clearly see the impact of their gift. They’re also more likely to volunteer or participate in peer-to-peer fundraising, and they’re comfortable encouraging friends to give alongside them. The best way to reach Jordan is through the channels they use every day, including social media, text messages, campus email, and in-person events.

A nonprofit journey for Jordan

Reach them through:

  • Student ambassadors sharing why they support your mission on social media
  • Partnerships with student organizations, Greek life, club sports, and campus service groups
  • Campus events, like volunteer fairs, welcome week, homecoming, giving days, and student leadership programs
  • TikTok and Instagram Reels featuring students, behind-the-scenes moments, or day-in-the-life content
  • Text message reminders for volunteer opportunities, fundraising challenges, or giving day events
  • Campus newsletters, digital signage, and emails from trusted student leaders or faculty

Messaging that resonates:
Messages around community, belonging, shared values, and visible, immediate results, such as:

  • “Join hundreds of students making a difference today.”
  • “Just $10 provides a week’s worth of meals for a fellow student.”
  • “Your gift, no matter the size, helps others succeed.”
  • “Invite three friends to support this cause and multiply your impact.”

Preferred content:

  • Short-form videos on TikTok and Instagram Reels
  • Student stories told in their own words
  • Volunteer highlights and day-of-event recaps
  • Behind-the-scenes videos showing where donations go
  • Campus creator or ambassador takeovers
  • Interactive Instagram Stories, polls, quizzes, and countdowns leading up to giving days

Best calls to action (CTAs):

  • Sign up to volunteer at an upcoming event
  • Attend a campus fundraising or awareness event
  • Become a student ambassador or peer fundraiser
  • Make your first gift—even $5 makes a difference
  • Follow us on social media to stay involved

2. The early career professional

Name: Maya
Age range: 22–26
Occupation: Entry-level professional
Income range: $45,000–$60,000 annually
Living situation: Apartment with roommates or partner in an urban area
Family status: Single or partnered
Interests and hobbies: Fitness, travel, career development, local restaurants, networking, personal finance
Preferred social platforms: TikTok, Reddit, LinkedIn, YouTube
Media consumption habits: Podcasts, newsletters, YouTube explainers, LinkedIn articles
Values and causes they care about: Workforce development, education, mental health, environmental sustainability, DEI initiatives

Maya’s giving and fundraising behavior

Maya (she/her) finds causes to support through the professional and personal communities she’s built after college. She learns about nonprofits through LinkedIn, friends and coworkers, employer volunteer programs, newsletters, podcasts, and impact creators. While recommendations from people she trusts still matter, she’s also looking for organizations with a clear mission and a proven track record.

Maya is motivated by causes she feels personally connected to, whether that’s somewhere she volunteered with in college or somewhere that aligns with her values today. Maya is comfortable making gifts between $25 and $100, especially when organizations clearly explain how they use donations and the impact they create.

As her career grows, she may begin making recurring gifts to nonprofits she’s built a relationship with over time. She’s also likely to participate in workplace giving campaigns and take advantage of employer matching opportunities, especially when those opportunities help her strengthen her sense of belonging with her colleagues.

You can find Maya through email, LinkedIn, and communications from her employer. She’s also likely to engage with your content on TikTok or through discussion threads on Reddit.

A nonprofit journey for Maya

Reach her through:

  • Workplace giving campaigns, volunteer days, and employer matching programs
  • LinkedIn posts from nonprofit leaders, alumni, or professionals she follows
  • Alumni newsletters, reunion campaigns, and young alumni networking events
  • Email newsletters with impact updates, volunteer opportunities, and donor stories
  • Podcasts, newsletters, and creators covering social impact or community issues
  • Peer recommendations from coworkers, mentors, and former classmates

Messaging that resonates:
Messages that highlight measurable impact, transparency, and long-term change, such as:

  • “See how your $50 helped provide emergency support to a local family.”
  • “Every dollar stays local and helps families in our community.”
  • “Your employer will match your gift and double your impact.”
  • “Use your professional skills to make an even greater difference.”

Preferred content:

  • Volunteer testimonials from young professionals and alumni
  • Social media infographics that show impact, financial transparency, and program results
  • LinkedIn articles highlighting community partnerships and success stories
  • Email updates featuring milestones, campaign progress, and beneficiary stories
  • Short videos showing the people and programs her support makes possible

Best CTAs:

  • Join the monthly giving program
  • Check if your employer offers matching gifts
  • Sign up for a workplace volunteer day
  • Volunteer your professional skills or expertise

3. The digital content creator

Name: Alex
Age range: 22–27
Occupation: Content creator, freelancer, marketer, or community manager
Income range: $35,000–$90,000+ annually (variable)
Living situation: Urban or suburban
Family status: Single or partnered
Interests and hobbies: Photography, gaming, content creation, online communities, entrepreneurship, livestreaming
Preferred social platforms: TikTok, Reddit, YouTube, Discord, Twitch
Media consumption habits: Creator content, livestreams, newsletters, podcasts, online communities
Values and causes they care about: Mutual aid, mental health, LGBTQ+ advocacy, disaster relief, community care, creative communities

Alex’s giving and fundraising behavior

Alex (he/him) chooses his nonprofits to support through the creators, communities, and conversations he follows online. A recommendation from a favorite content creator, a friend sharing a fundraiser, or a campaign gaining traction on social media is more likely to capture his attention than a traditional nonprofit appeal.

He also spends time in online forums, like Discord communities, where people with similar interests often share causes and fundraisers.

When Alex gives, he’s motivated by authentic stories and the chance to help real people. He wants to see the faces behind a campaign. Rather than making one large donation, Alex prefers to give $10–$50 to causes that feel timely and personal, especially during emergencies or viral fundraising moments. He’s also highly likely to share campaigns with his own network or even start a peer-to-peer fundraiser, making generosity something he experiences with others instead of on his own.

If you want to reach Alex, use the digital spaces where he spends most of his time: social media, creator partnerships, direct messages, and community platforms like Discord.

A nonprofit journey for Alex

Reach him through:

  • Instagram Reels, TikTok, YouTube Shorts, and livestreams featuring real people and real impact
  • Discord communities, Reddit AMAs, and other online groups where supporters gather around shared interests
  • Social media challenges, giving-day campaigns, and viral moments that encourage participation
  • Direct messages and personalized social outreach from impact creators or peer-to-peer fundraisers

Messaging that resonates:
Messages centered on authentic storytelling, transparency, and community participation, such as:

  • “Meet the family your support helped this week.”
  • “Every share helps this story reach someone who can make a difference.”
  • “Join thousands of supporters coming together to help.”
  • “Start your own fundraiser to rally your community.”

Preferred content:
Short-form videos on TikTok, Instagram Reels, and YouTube Shorts Livestreams with nonprofit staff, beneficiaries, or ambassadors Impact creator collaborations and campaign takeovers Real-time campaign updates during emergencies or fundraising milestones Best CTAs:

  • Start a community fundraiser
  • Share our campaign with your friends and followers
  • Become a digital ambassador
  • Make a small gift to help reach today’s fundraising goal
  • Follow us for campaign updates and impact stories

4. The community-oriented career climber

Name: Sofia
Age range: 25–28
Occupation: Mid-level professional
Income range: $70,000–$100,000 annually
Living situation: Apartment or first home in an urban or suburban community
Family status: Married or in a long-term relationship
Interests and hobbies: Volunteering, running clubs, community events, travel, civic engagement
Preferred social platforms: Instagram, LinkedIn
Media consumption habits: News apps, podcasts, email newsletters, community publications
Values and causes they care about: Local nonprofits, education, affordable housing, food security, neighborhood improvement

Sofia’s giving and fundraising behavior

Sofia (she/her) looks for causes to connect with through her immediate community. She’s likely to learn about nonprofits through local events, friends and neighbors, volunteer opportunities, community groups, and employer partnerships.

Sofia gives to strengthen her community and create lasting impact. She wants to know her support makes a difference close to home, whether that’s helping local families, protecting public spaces, or expanding opportunities for future generations.

She typically gives between $50 and $250 a few times a year, including planned year-end gifts, birthday fundraisers, and spontaneous donations when a campaign from a trusted nonprofit resonates with her. If she builds a strong relationship with a nonprofit, she’s comfortable becoming a recurring donor and may even encourage friends and family to support the causes that matter to her.

Engage Sofia through email updates, neighborhood and community events, local newsletters, and Instagram.

A nonprofit journey for Sofia

Reach her through:

  • Volunteer opportunities that create visible impact in the local community
  • Community events, like farmers markets, neighborhood festivals, charity walks, and park cleanups
  • Partnerships with local businesses, schools, libraries, and community organizations
  • Employer volunteer days and workplace giving campaigns
  • Instagram posts featuring community members, volunteers, and neighborhood success stories

Messaging that resonates:
Messages that emphasize local impact, trust, and long-term community change, such as:

  • “Together, we’re creating a stronger future for local families.”
  • “Your monthly gift helps provide reliable support all year.”
  • “Meet the neighbors whose lives have been changed through your generosity.”
  • “Join a community of supporters investing in the place we call home.”

Preferred content:

  • Volunteer profiles and community member spotlights
  • Photos and videos from community events
  • Before-and-after stories showing the long-term impact of donations
  • Updates that celebrate milestones made possible by local supporters

Best CTAs:

  • Attend a fundraiser, open house, or neighborhood gathering
  • Become a monthly donor
  • Make a year-end or birthday gift
  • Subscribe to receive local impact stories and community updates

5. The new parent

Name: Taylor
Age range: 26–28
Occupation: Professional balancing a career and young family
Income range: $85,000–$150,000 annually (household income)
Living situation: Homeowner or renter in a suburban community
Family status: Married or partnered with young children
Interests and hobbies: Parenting, family activities, schools, parks, reading, local events
Preferred social platforms: Instagram, Pinterest, YouTube
Media consumption habits: Newsletters, neighborhood groups, YouTube, podcasts on topics like parenting, pop culture, or book clubs
Values and causes they care about: Children’s health, education, family services, community safety, food security

Taylor’s giving and fundraising behavior

Taylor (he/him) finds causes to support through the people and organizations that are part of his family’s daily life. He learns about nonprofits through his young children’s school, childcare providers, parent groups, friends, and local community organizations. With a busy schedule balancing work and family, he’s more likely to engage with nonprofits that already have a trusted presence in his community.

Taylor’s giving centers on opportunities to help children, strengthen families, and create a better future for the next generation. Taylor typically gives a total of $250–$500 throughout the year, often making planned quarterly donations and a larger year-end gift. Once a nonprofit earns his trust and demonstrates its impact with consistency, he’s comfortable becoming a recurring donor. While he’s less likely to organize a fundraiser himself, he’s happy to support causes that make it easy for his family to get involved.

Consider engaging Taylor through email, text messages, school communications, parent groups, and community events.

A nonprofit journey for Taylor

Reach him through:

  • Partnerships with schools, PTAs, childcare providers, and youth sports organizations
  • Parent newsletters, school emails, and classroom communications
  • Community events, like school fundraisers, family festivals, fun runs, and holiday drives
  • Parenting groups on Facebook or local community forums
  • Text message reminders for volunteer opportunities, giving campaigns, or community events

Messaging that resonates:
Messages related to helping children thrive, supporting families, and strengthening the local community, such as:

  • “Together, we can help every child start the school year with the supplies they need.”
  • “Your monthly gift provides dependable support for families facing unexpected challenges.”
  • “Small monthly gifts create lasting opportunities for local families.”
  • “Join other parents investing in a stronger future for our community.”

Preferred content:

  • Stories from families who have benefited from your programs
  • Short videos featuring children, parents, volunteers, and community partners
  • Testimonials from teachers, caregivers, and local leaders
  • Educational resources that provide value beyond fundraising
  • Community event recaps and volunteer highlights

Best CTAs:

  • Become a monthly donor
  • Volunteer as a family at an upcoming community event
  • Attend a school or neighborhood fundraiser
  • Invite another family to get involved

6. The social impact entrepreneur

Name: Cameron
Age range: 24–28
Occupation: Small business owner, startup founder, consultant, or freelancer
Income range: $50,000–$150,000+ annually (variable)
Living situation: Urban area or remote worker
Family status: Single or partnered
Interests and hobbies: Entrepreneurship, innovation, mentoring, networking, investing, technology
Preferred social platforms: LinkedIn, Instagram
Media consumption habits: Business newsletters, founder podcasts, industry publications, LinkedIn content
Values and causes they care about: Entrepreneurship, education, workforce development, local businesses

Cameron’s giving and fundraising behavior

Cameron (they/them) regularly connects with new initiatives through their professional communities. They find organizations to support through LinkedIn, local young professionals associations, networking events, fellow entrepreneurs, and community leaders.

Recommendations from peers still matter, but Cameron is also looking for nonprofits that have a clear vision, strong leadership, and measurable results—the things they value in their own small business.

Cameron wants to invest in nonprofits that strengthen their local economy, develop future leaders, and solve problems at scale. Cameron typically gives between $100 and $500 each year, often through annual campaigns, sponsorships, or a combination of personal and business philanthropy. They’re just as likely to contribute their expertise, mentor junior nonprofit staff, or organize a fundraiser as they are to make a financial gift.

The best way to engage Cameron is through creating opportunities for meaningful partnerships. Cameron doesn’t shy away from one-on-one conversations to explore big ideas.

A nonprofit journey for Cameron

Reach them through:

  • Chambers of commerce and young professionals organizations
  • LinkedIn thought leadership from nonprofit executives and board members
  • Industry conferences, networking events, and leadership summits
  • One-on-one outreach from nonprofit leaders, board members, or volunteers
  • Partnerships with local businesses and corporate giving programs

Messaging that resonates:
Messages about partnership, innovation, leadership, and long-term community investment, such as:

  • “Partner with us to create lasting change in our community.”
  • “Your expertise is needed.”
  • “Together, we can scale solutions that reach more people.”
  • “Join a network of business leaders investing in the future.”

Preferred content:

  • Partnership case studies highlighting measurable outcomes
  • Thought leadership articles on philanthropy, innovation, and community development
  • Videos featuring community partnerships and program success stories
  • Behind-the-scenes looks at how major initiatives are planned and delivered

Best CTAs:

  • Sponsor a campaign or community initiative
  • Launch a community fundraiser through your business or professional network
  • Join a leadership council, advisory board, or committee
  • Volunteer your professional expertise

Personalize your outreach to Gen Z for greater engagement and stronger relationships

There isn’t one type of Gen Z donor, so there shouldn’t be just one strategy for engaging them. While this generation shares many values and behaviors, life stages, personal experiences, and digital habits all shape how they connect with causes, build trust with nonprofits, and choose to give. The more you understand what motivates different segments, the more you can create messages and experiences that feel relevant to them.

Use these personas and data from our latest report, Gen Z is more generous than you think, as a starting point. Test different messages, play around with audience segments, and look for opportunities to better personalize your outreach. By meeting Gen Z supporters where they are today, you’ll build stronger relationships that grow alongside them, turning first-time participants into lifelong advocates for your mission.

 

Copy editor: Ayanna Julien

How to write a nonprofit business plan [6 steps]

With fundraising conditions changing rapidly, nonprofits must be strategic to keep pace. A strong nonprofit business plan helps your organization account for emerging risks, evolving donor expectations, and long-term sustainability while giving donors, funders, and stakeholders confidence in your ability to adapt.

It can also give your team a clear framework to address:

  • Economic uncertainty
  • Tight budgets
  • Changing donor behaviors
  • Recent legislation impacting corporate giving
  • The rise of hybrid fundraising models
  • The use of AI tools

In this guide, we’ll show you how to write a business plan for your nonprofit using our trusted six-step framework, which includes a free business plan template you can copy and paste to get started.

What is a nonprofit business plan?

A nonprofit business plan gives stakeholders a clear view of your organization’s current finances, operations, goals, and fundraising strategy. It’s often paired with a 3–5-year strategic plan that explains how your nonprofit will advance its mission, engage stakeholders, reach goals, and adapt as needs change. Together, these plans help keep internal and external stakeholders aligned.

Think of your nonprofit business plan as a roadmap that outlines the following for your organization:

  • Current environment: Market conditions, industry trends, competitors, strengths, weaknesses, opportunities, and challenges
  • Goals: Objectives your organization aims to achieve over a defined period, including strategic, operational, and financial targets
  • Programs: Key initiatives, projects, products, or services you’ll implement to achieve your organization’s goals Operations: Processes, resources, staffing, technology, and day-to-day activities required to deliver products or services effectively
  • Marketing: Strategies and tactics for reaching target audiences, building awareness, generating demand, and supporting growth
  • Impact: Measurable outcomes, benefits, or value created for customers, stakeholders, communities, or other intended beneficiaries
  • Finances: Revenue sources, budget, expenses, financial projections, funding requirements, and measures of financial sustainability

Remember, your nonprofit business plan isn’t a one-and-done document. It’s a living, breathing record to guide your actions that you should reference and update regularly.

Why do nonprofits need business plans?

Research suggests that organizations that use structured business plans are twice as likely to succeed and grow 30% faster than those without.

Your business plan will help you:

  • Outline your goals and objectives to achieve your mission.
  • Understand your current standing and target market.
  • Identify roadblocks before you run into them.
  • Determine how you’ll confront challenges and capitalize on opportunities.
  • Build awareness for your cause.
  • Increase revenue.
  • Attract board members, volunteers, and supporters.
  • Inspire your team to reach milestones.
  • Stay accountable.
  • Generate clear financial projections.
  • Respond faster to shifts in donor behavior.

Nonprofit business planning trends

Now is the time to embrace artificial intelligence (AI) to improve operational efficiency, including in creating and maintaining your nonprofit business plan, from drafting proposals and analyzing benchmark data to creating financial projections and scenario modeling.

AI tools for strategic planning

AI is changing the landscape of nonprofit business planning.

Some examples include:

  • Drafting and brainstorming: Use ChatGPT, Claude, or Microsoft Copilot to draft mission statements, program descriptions, or executive summaries.
  • Scenario modeling and financial projections: Use AI-powered forecasting features inside tools like Causal, Jirav, or Excel Copilot to model multiple fundraising outcomes.
  • Data analysis and donor insights: Use Microsoft Copilot to integrate with your existing Microsoft 365 apps or try built-in analytics in customer relationship management software like Salesforce Nonprofit Success Pack with Einstein AI and Bloomerang AI to surface giving trends.

You don’t need to use all these AI tools at once. Pick one or two to start with so you can learn how they work. In fact, there’s no rush to incorporate any AI tools at all unless your organization understands how and where to use them. Identify your operational needs and fill them with AI tools as it makes sense. Overwhelming your team with AI can cause more stress than it’s worth when done without a thoughtful approach.

Just remember that when employing AI solutions, it’s critical to develop an AI transparency and ethics policy that establishes clear boundaries for data privacy, using human oversight, and prohibiting the unauthorized use of your organization’s data.

Pro tip: Use ChatGPT to draft your executive summary by providing key information about your nonprofit. Then, refine and personalize the output.

The 6-step framework for writing your nonprofit business plan

The following six-step framework for drafting or refreshing your nonprofit business plan includes a simple, easy-to-use template to organize all your information in one convenient location.

Step 1: Identify your “why”

Before you start, you must be clear about why your nonprofit exists, what your purpose is, and what story you want to communicate about it.

Here are questions to consider:

  • What are your nonprofit’s goals and mission?
  • Why does it matter? Why have you invested your time, passion, and energy into this cause?
  • What happens if you reach your goals? What happens if you don’t?

A clearly articulated “why” is not only about standing out to donors but also keeping your team, board, and volunteers oriented around the same North Star when priorities shift.

Step 2: Decide how you’ll get from point A to point B

A clear business plan helps your nonprofit evolve. There’s often more than one way to reach your goals.

Use these questions to help you find your best path:

  • How do you feel about where your organization is now?
  • What makes you most excited about the future?
  • What are you most worried about?
  • What’s your ideal vision for where your organization is in 3–5 years?

Once you’ve figured out your point A (where you are) and point B (where you’d like to be), think about how you’ll make the journey.

Consider:

  • What marketing strategies do you plan to use?
  • How will you raise funds?
  • Who do you need to bring to the team to make it happen?

Consider how emerging technologies, like AI, automation, and data analytics, can help you bridge the gap between point A and point B. For example, tools like GoFundMe Pro’s Intelligent Ask Amounts provide personalized ask amounts, gift frequencies, and nudges based on each donor and your chosen goals, turning your strategic intent into measurable results.

Step 3: Describe your target audience

Your nonprofit likely has a few distinct donor audiences, each with unique needs, preferences, and engagement pathways. They deserve a plan tailored to them, which means taking the time to define your strategies for each cohort.

First, what audience segments do you need to consider? Take the time to name these groups and consider what drives them to act, including:

  • First-time donors: Awareness-building campaigns, compelling storytelling, social media outreach, peer-to-peer fundraising, and low-barrier donation opportunities
  • Repeat one-time donors: Personalized follow-up communications, impact reports, donor appreciation efforts, and targeted appeals
  • Recurring donors: Monthly giving programs, exclusive updates, donor recognition, and automated donation renewals
  • Major donors: Relationship-based fundraising, one-on-one cultivation, personalized proposals, and exclusive events aligned with donor interests
  • Gen Z donors: Digital-first campaigns, short-form video content, influencer partnerships, crowdfunding, and mobile-friendly giving experiences
  • Volunteers: Volunteer recruitment campaigns, community engagement opportunities, mission-driven storytelling, and skills-based service programs
  • Partners: Corporate sponsorships, strategic alliances, cause-marketing campaigns, employee giving programs, and in-kind support opportunities

If you lack information about any of these specific groups, create a plan that includes surveys, one-on-one conversations, focus groups, and observations to learn more about them.

You may also want to go beyond broad categories to define donor personas. This will help you segment supporters by motivation, giving capacity, and preferred channels to help you build specific strategies to target them.

Step 4: Find your roadblocks

Even the best laid plans encounter roadblocks. That’s why it’s critical to acknowledge the challenges you face now as well as prepare for those that could occur down the road.

Use these questions to help assess potential roadblocks:

  • What’s hindering progress today? This might be finding a qualified board member, falling short of funding goals, or finding a way to distribute resources efficiently to your nonprofit’s recipients.
  • What problems do you foresee months or even years from now? This might be retaining donor interest, losing key partnerships, or finding the right hires.
  • What’s stopping your nonprofit from reaching its goals? This could include external factors, like tight budgets, legislative changes, or shifting donor behaviors, or internal ones, like volunteer recruitment challenges, incorporating technology, and donor turnover.

Address where you stand now and where you can reasonably expect to go. This is also the time to start brainstorming solutions, such as organizing a playbook for how you’d overcome a challenge or consulting with other organizations on what worked for them.

Step 5: Outline your fundraising plan

Fundraising is at the heart of every nonprofit’s impact. Whether choosing nonprofit software for the first time or rethinking your current provider, this list of essential questions to ask is a great place to start.

Today, giving is increasingly happening online, especially among Gen Z, who are more likely to discover causes through social media and platforms like GoFundMe than other generations. The strongest business plans balance these digital entry points—like community-led fundraisers, social-first campaigns, recurring giving, and peer-to-peer—with traditional tactics—like galas and direct mail—so you can appeal to a wide range of demographics.

So what fundraising ideas will bring in the most support? Consider the following:

  • Tried-and-true fundraising programs: Direct mail appeals, annual giving campaigns, membership drives, major gifts programs, planned giving, and capital campaigns
  • Recurring giving: Monthly giving clubs, sustainer programs, automatic payroll deductions, and membership-based donations
  • Peer-to-peer giving: Birthday fundraisers, personal fundraising pages, charity challenges, walkathons, team fundraising, and ambassador campaigns
  • Events: Galas, live or silent auctions, golf tournaments, charity runs, benefit concerts, community festivals, and virtual fundraising events
  • Partnership-leveraged fundraising: Corporate sponsorships, workplace giving programs, cause-marketing campaigns, matching gifts, grants, and strategic alliances
  • Social media and digital fundraising: Email fundraising, crowdfunding, social media appeals, text-to-give campaigns, livestream fundraising, and influencer partnerships

For more inspiration, check out GoFundMe Pro’s 100 fundraising event ideas for nonprofits and charities.

Step 6: Outline your nonprofit business plan

Now that you’ve laid the groundwork, it’s time to outline your nonprofit business plan. Copy and paste this template and add your responses to each section.

  1. Executive summary: Introduce your nonprofit business plan and provide an overview of everything to follow. We recommend doing this part last, after gaining clarity from each of the other sections.
    • Borrow ideas from Step 1: Identify your “why” to drive home the mission and importance of your nonprofit. This is where you sell your nonprofit.
    • Pro tip: Highlight your organization’s unique value proposition, including how you adapt to changing donor expectations. Reference current trends or societal impacts to illustrate your plan is up to date.
  2. Nonprofit description: Describe what your nonprofit does, your current situation, and your mission statement and goals.
    • Include who you help, where you are now, where you aspire to be, who your target audience is, and what your unique opportunities are.
    • Pro tip: Include information about your digital presence, technology infrastructure, and commitment to equity and inclusion.
  3. Need analysis (aka market analysis): Provide research and data to support your nonprofit’s existence. Underscore the problem your nonprofit addresses for the community.
    • Explain the problem and how your nonprofit provides a solution. Use data to underline the market need to support your nonprofit’s existence and secure funding.
    • Pro tip: Use data visualization tools and AI-powered research to strengthen your need analysis and make it more compelling to funders.
  4. Products, programs, and services: Explain how your nonprofit addresses the problems or opportunities presented in the need analysis.
    • Outline what products, services, and programs you provide, along with pricing and costs, if applicable.
    • Pro tip: Consider how technology and digital delivery might expand your program reach or improve accessibility. Include any technology vendors you might need to partner with to offer solutions. This nonprofit software evaluation guide will help you choose the right fundraising technology to support your mission and team.
  5. Operational plan: Explain the day-to-day operations of your nonprofit and spotlight the people who make it happen.
    • Describe how you work with partners, suppliers, and volunteers to execute events, marketing, donor communications, legal operations, fundraising campaigns, and more. Spotlight the people behind your organization with names and descriptions, such as the management team, board members, and donors.
    • Pro tip: Include information about your technology infrastructure, data management practices, and commitment to staff well-being and equity.
  6. Marketing plan: Outline the campaigns, outreach events, and initiatives you coordinate to reach beneficiaries, donors, and volunteers.
    • Include channels you currently use and explore methods you’d like to invest in if you had additional staff or funding. Consider social media, nonprofit email marketing, SMS, webinars, landing pages, video, and events.
    • Pro tip: Consider emerging social channels, such as TikTok and YouTube Shorts. Use this guide to content marketing for modern nonprofits to create content for these channels. You may also want to include how you’ll use AI-powered personalization to tailor subject lines, ask amounts, and landing pages to individual donor behaviors.
  7. Impact plan: Describe the impact you’d like your organization to have and include the impact you’ve already had.
    • Outline your measurable accomplishments and state your goals for future transformation. Include concrete numbers wherever possible. For example, “We want to feed 1,000 struggling families.”
    • Pro tip: Use data analytics and impact measurement tools to track progress and communicate results to stakeholders.
  8. Financial plan: Demonstrate your plan for raising money, forecasted expenses, salaries, tech stack, office costs, and how you’ll spend contributions.
    • Describe your current financial situation and projections, funding sources, fundraising plan, funding gaps, and spending plan. Include plans for recurring giving or diversifying revenue, if applicable.
    • Pro tip: Include scenario planning for different fundraising outcomes and consider how recurring giving and hybrid revenue models might provide additional sources of revenue.

Keep in mind, business plans vary. Most nonprofit business plans run between 10 and 30 pages, but you can also use your 1–2-page executive summary for certain audiences. Similarly, not all nonprofit business plan formats are the same. Use these sample business plans from Prosper Strategies, listed by organization type, to find an example that resonates.

Put your nonprofit business plan into action

Now, it’s time to act. Whether you need to raise funds, expand your reach, host a virtual event, or grow your recurring giving program, GoFundMe Pro is here to help you execute your nonprofit business plan and fundraise effectively.

Schedule a call with our team to get a hands-on walk-through of our platform. You’ll see firsthand how GoFundMe Pro can help you fundraise, attract donors, gain supporters, and streamline all your nonprofit’s processes to achieve your goals.

Copy editor: Ayanna Julien

15 essential mobile nonprofit apps

Nonprofits are increasingly turning to mobile apps to streamline and scale their operations, from simplifying volunteer management and donor engagement to improving internal coordination and program delivery.

While customized mobile apps for nonprofit organizations can be expensive to build, there are plenty of affordable options available that can help you save time, expand your reach, and strengthen your impact.

Read on for guidance on the apps best suited to your goals, a breakdown of their key features and benefits, and tips for choosing the right solution for your organization.

How to choose the right nonprofit apps

Before you download your first app, ask yourself:

  • What’s the primary job you want the app to improve or simplify? For example, attract awareness, increase donations, recruit volunteers, promote events, develop content, or report on metrics.
  • Who will be the primary users of the app? For example, staff, volunteers, donors, or a mix.
  • What does success look like? For example, time saved, fewer no-shows, faster follow-up, or cleaner data.

Just be sure not to overwhelm your team by introducing too many apps at once. Choose one or two to start with, then slowly add new ones as you discover additional needs.

Volunteer management apps

Volunteer management apps help streamline all your volunteer activity from one centralized platform, including recruitment, scheduling, communication, and activity tracking.

Here are some of the most popular volunteer management apps.

1. VolunteerHub

VolunteerHub is a cloud-based platform that helps organizations recruit, engage, and manage volunteers.

  • Use it for: Managing robust volunteer scheduling, tracking, and communication. Easily automate volunteer reminders to reduce no-shows.
  • Best for: Larger nonprofits with 50+ active volunteers or complex scheduling needs.
  • Cost: Starts at $143 per month, with custom pricing for larger organizations.

2. Civic Champs

Civic Champs is a web and mobile platform that automates volunteer management and helps nonprofit organizations convert their volunteers to donors.

  • Use it for: Eliminating manual data entry and other time-intensive tasks to save time and boost productivity. Allow volunteers to sign up for shifts directly from their phones and see if this increases engagement over time.
  • Best for: Nonprofits looking for an entry-level, affordable option.
  • Cost: Starts at $49 per month.

3. Better Impact

Better Impact provides software that gives volunteer managers and organizations the tools they need to manage volunteers and maximize their impact. The platform helps you automate scheduling, track hours, and communicate with volunteers with ease.

  • Use it for: Leveraging enterprise-grade volunteer management, reporting, and impact tracking. Track volunteer hours and use the app to generate quarterly impact reports for donors.
  • Best for: Larger nonprofits or those with complex volunteer programs.
  • Cost: Starts at $420 per year.

4. Golden

Golden makes volunteer management software that helps nonprofits recruit, schedule, track, and engage volunteers.

  • Use it for: Accessing AI-powered volunteer matching and engagement, including fundraising integration. Match volunteers to opportunities based on their skills and interests.
  • Best for: Nonprofits looking for modern, tech-forward volunteer tools.
  • Cost: Custom pricing plans start at $110 per month.

Event planning and event management apps

Of the 97% of nonprofits who held an event in 2025, 77% met or exceeded their event fundraising goals. The best fundraising apps for nonprofits help you manage all your planning and execution needs in one place, from registration and reminders to volunteer training and day-of coordination.

Here are some useful event apps for nonprofits.

5. GoFundMe Pro Live Events app

The GoFundMe Pro Live Events app puts attendee check-in, payments, and guest management at your fingertips.

  • Use it for: Managing fundraising events end to end, including registration, on-site check-in, live donation tracking, and post-event reporting, all from a mobile device.
  • Best for: Running galas, auctions, walks, and other live fundraising events.
  • Cost: There are no upfront subscription or setup costs for the app itself. Live Events and its companion app are available exclusively to GoFundMe Pro customers as an optional add-on.

6. Cvent

Cvent makes event marketing and management solutions to help you manage and promote your event, engage your attendees, and collect deep insights to improve your event program’s impact.

  • Use it for: Managing registration, sending automated reminders, and collecting attendee feedback all in one platform.
  • Best for: Nonprofits hosting multiple events or large-scale fundraisers.
  • Cost: Cvent extends special rates to nonprofit organizations.

7. EventMobi

EventMobi offers a full suite of event management solutions, from registration and badging to lead capture, for exhibitors and on-site event apps for attendees.

  • Use it for: Managing multievent management and mobile event apps. Create a branded mobile app for your annual gala or conference.
  • Best for: Nonprofits running multiple events throughout the year.
  • Cost: Starts as low as $1 per product, per attendee, per event.

Team coordination and productivity apps

Nonprofit teams know the importance of staying unified and connected. Beyond the suite of nonprofit Google apps, there’s a range of coordination tools and productivity apps to choose from to ensure your team communicates efficiently.

Here are some popular apps nonprofit teams use to stay organized.

8. Asana

Asana is a leading work management platform for human and artificial intelligence (AI) collaboration that enables you to easily connect people, processes, and cross-functional teamwork in one place.

  • Use it for: Managing tasks, project planning, and team collaboration. Plan your annual fundraising campaign and keep your team aligned on deadlines.
  • Best for: Nonprofits of any size looking to streamline internal workflows.
  • Cost: Begins at $10.99 per user, per month, billed annually. Discounted program plans are available to qualifying nonprofits with 501(c)(3) designation.

9. Slack

Slack is a cloud-based team communication platform that brings all your conversations, apps, and customers together in one place.

  • Use it for: Managing real-time messaging, setting up channels by program/committee, carrying out integrations with Google Drive, Asana, and calendars.
  • Best for: Remote-first or hybrid teams, groups that need to mobilize quickly, and organizations with tech-savvy employees that rely on instant messaging.
  • Cost: Free or discounted plan upgrades to eligible organizations through the Slack for Nonprofits program.

Pro tip: Set up a #campaign-updates channel for staff, board members, and lead volunteers to get real-time fundraising milestones without email overload.

10. Trello

Trello is a work management tool featuring visual kanban boards that teams use to brainstorm, collaborate on projects, organize workflows, and track progress.

  • Use it for: Driving fundraising campaigns, delivering programs, tracking projects, managing volunteers, and communicating your impact.
  • Best for: Small-to-midsized nonprofits and nongovernmental organizations that rely heavily on remote teams, volunteers, and cross-department collaboration.
  • Cost: Free to try, and 75% off for eligible nonprofits.

Design and content creation apps

With so many design tools and resources available today, your nonprofit has more ways to create visual materials that support your mission and promote your events.

Here are some top design and content creation tools to consider.

11. Canva

Canva offers design tools to help anyone become a designer, from creating social media images, videos, and GIFs to posters, websites, booklets, and multimedia presentations.

  • Use it for: Accessing drag-and-drop design templates for social media, flyers, newsletters, posters, postcards, and more. Create professional social media graphics in minutes, even if you’ve never designed before.
  • Best for: Nonprofits without a dedicated designer that rely on consistent visuals to earn attention and trust from donors and supporters.
  • Cost: Free access for eligible nonprofits but requires an application to guarantee eligibility.

12. Adobe Express

Adobe Express helps you communicate and scale your impact by making standout social posts, images, videos, flyers, and more.

  • Use it for: Accessing drag-and-drop tools for video creation, editing for PDF text and images, planning and scheduling social media posts, and creating web pages.
  • Best for: Nonprofits needing to quickly create high-quality, on-brand visual content without a dedicated design team. If you already use other Adobe platforms, Adobe Express might be a good choice for you.
  • Cost: Free one-year subscription to Adobe Express Premium and all the plan’s features for up to 50 people for eligible nonprofits.

CRM and reporting apps

Just as for-profit companies track customer relationships through customer relationship management (CRM) tools, nonprofits can manage and report on their organization’s relationships with donors, volunteers, and supporters through some of the same platforms.

Here are a few CRM and nonprofit reporting apps to consider.

13. CiviCRM

CivicCRM is an open-source, highly customizable CRM purpose-built for nonprofits to centralize constituent communications and build and manage their donor base and membership.

  • Use it for: Managing contacts and donors, contributions, memberships, events, and bulk communications.
  • Best for: Nonprofits that want full ownership of their data, need deep customization, or work with a limited software budget.
  • Cost: Free with no upfront licensing fees. Because CiviCRM is self-hosted or partner-hosted, you’ll typically pay to work with an implementation partner, such as AWS, to set it up and maintain it.

Pro tip: Segment your GoFundMe Pro donors by campaign source, then trigger tailored stewardship emails to first-time digital givers without paying per-contact CRM fees.

14. Neon One

Neon One helps growing nonprofits that need to run peer-to-peer events and team fundraisers from one automated platform while offering supporter tools and real-time data.

  • Use it for: Managing donors, fundraising tracking, and reporting.
  • Best for: Small and midsize nonprofits looking for an affordable CRM.
  • Cost: Starts at $99 per month for the core Essentials plan. Pricing is revenue-based rather than based on your contact list size.

15. Salesforce Nonprofit Cloud

Salesforce Nonprofit Cloud provides a single solution for fundraising and managing volunteers, programs, and outcomes.

  • Use it for: Accessing an enterprise-grade CRM, data management, and reporting for large-scale operations.
  • Best for: Tech-forward nonprofits with the resources to implement and maintain a complex system.
  • Cost: Starts at $60 per user, per month, billed annually for the Nonprofit Cloud Enterprise plan.

Increasing donations with the GoFundMe app

If your main goal is to increase donations, educate your supporters on how easy it is to use the GoFundMe app to create, share, and manage a fundraiser on your behalf. Encourage your board members, volunteers, and recurring donors to launch fundraisers from the app around birthdays, milestones, or awareness moments.

Pro tip: Get your supporters up to speed on how to use the GoFundMe app with this step-by-step guide to creating a fundraiser. The flexibility of the app means it’s easy to launch and manage campaigns while on the go.

Power your mission with smarter nonprofit apps

As a central hub for your fundraising efforts, GoFundMe Pro complements many of these tools to ensure you get the best outcomes from the ones you choose.

These apps help busy admins who need to keep marketing, fundraising, and operations moving while they’re in the field or on the go. Then, GoFundMe Pro takes it further, helping improve your fundraising efficiency with campaign templates, brand kits, and more.

Copy editor: Ayanna Julien

YouTube for nonprofits: A complete guide

YouTube is widely known as the leading online video platform. It’s also often cited as the world’s second-largest search engine, behind Google. Nonprofits are taking notice: Recent data shows that 45% of nonprofits that use social media use YouTube, up from 26% in 2019.

A marketing powerhouse, when paired with the right integrated fundraising solutions, YouTube becomes a complete donor acquisition and engagement channel.

In this YouTube for nonprofits guide, we’ll share the modern strategies organizations use to create awareness, reach potential donors, and engage volunteers. Read on to learn how to use Shorts, livestreaming, and analytics features, as well as how to optimize your videos for search results.

Getting started with the YouTube Nonprofit Program

YouTube fundraising for nonprofits starts with creating videos about your organization to inspire donors and make it easy for them to give. You can also use videos to speak directly to your audience and keep them engaged.

The YouTube Nonprofit Program helps organizations reach a global audience and amplify their cause. Features include:

  • Info cards that allow you to add clickable external links to your videos
  • YouTube Giving features that enable you to raise money directly through your videos and livestreams
  • YouTube Creator Academy, a free online learning platform with lessons tailored to nonprofits (you must link your YouTube channel to your Google for Nonprofits account to access the Creator Academy)

The latest features for 2026 also include advanced data analytics, fundraising tracking, and engagement metrics.

Eligible nonprofits with 501(c)(3) status can apply for a Google for Nonprofits account. From there, you can sign in to YouTube from your Google account to create your channel and activate your program.

Keep in mind that this account doesn’t include YouTube Premium. Your organization’s channel will display ads to viewers, and staff accounts will require standard Premium subscriptions to remove them.

YouTube Shorts strategy for maximum nonprofit impact

YouTube short-form videos, or Shorts, are mobile-optimized videos typically under 60 seconds that you shoot and share directly on YouTube. With 2 billion monthly active users and an average of 200 billion daily views, YouTube Shorts is one of the fastest growing social media vehicles.

Feathr found that 57% of viewers who watch nonprofit videos then go on to make a donation. Shorts are particularly effective for reaching younger viewers, who tend to prefer bite-sized content.

Here’s how it works:

  • The YouTube algorithm tests your Short with a small, targeted audience. You have 3 seconds to grab their attention, so a strong visual or captivating opening is essential.
  • The algorithm evaluates user behavior based on whether they watched or swiped away.
  • The algorithm pushes your Short out to a wider audience if your video performs well in the test.

So keep Shorts short. While Shorts can be as long as 90 seconds, creators often achieve the highest success with lengths of 15–30 seconds. The key is to make every second count.

Pro tip: Encourage your supporters to fuel their own peer-to-peer fundraising efforts by creating YouTube Shorts to promote their fundraising pages.

Cross-platform Shorts distribution

Once you’ve created your Short for YouTube, repost it to other platforms—such as Instagram Reels, Facebook Reels, TikTok, and X (Twitter)—to increase reach and awareness and diversify your audience. Keep in mind that not all algorithms work the same, so you may find success on another platform if your video doesn’t quite gain traction on YouTube.

Before you repost your video across platforms, be mindful of differences in video specifications, such as resolution, file size, and video length. This guide from Sprout Social offers a detailed breakdown of video specs for the major social media platforms. Also, consider different hashtag strategies and optimal posting times for each platform.

Sources suggest posting as much as 4–5 times a week to stay top of mind and increase engagement opportunities, but it’s more important to post strategically rather than aiming for quantity.

Pro tip: Post the same Shorts content to YouTube, Instagram, and TikTok on the same day, using platform-specific hashtags and captions. Measure your results and learn from what works.

Livestreaming for nonprofit fundraising

Recent data shows 80% of consumers prefer to watch live videos from a brand rather than read a blog, and 82% prefer a livestream over reading a social media post. Livestreaming offers real-time engagement, which presents opportunities to recognize and engage with donors, and build community, especially when timed with current events, holidays, or themes.

Livestreams are growing in popularity, consistently adding new tools like interactive features, multicamera setups, and hybrid-event integration. For example, charity streaming tools specifically for fundraising, like those offered by GoFundMe, offer features like donation overlays, real-time giving totals, and campaign pages designed to convert viewers into donors. These live fundraising tools integrate seamlessly with platforms such as YouTube, TikTok, and Instagram, allowing your supporters to collect donations from viewers in real time.

Your supporters can use this guide from GoFundMe to help them set up and plan a livestream, whether they’re hosting it on a GoFundMe account or a platform like YouTube.

Pro tip: Encourage supporters to set up a livestream video to support your virtual fundraising events or community gatherings by being a “person on the street,” offering a behind-the-scenes tour, or conducting a Q&A with attendees or organization leadership.

Planning your livestreaming events

Livestreaming an event in real time builds urgency, excitement, and the ability to scale. Consider livestreaming all or part of your event, such as:

  • Fundraising galas
  • Community town halls
  • Volunteer appreciation events
  • Educational webinars
  • Impact celebrations

Keep in mind that not every event is suited to livestreaming. If your event is noisy or too unpredictable, it may be best to skip the stream.

When taking advantage of livestreaming, it’s not enough to simply share the event and hope that people tune in. Use these features to help build engagement:

  • Live chat moderation: Have a host interview speakers before or after their presentations to capture the raw emotion. Think award show winners after they come off the podium.
  • Real-time donor recognition: Make an announcement of a donor (person or company) that just gave a meaningful donation to your cause and thank them for their support.
  • Interactive polls: Integrate a poll feature into your livestream that asks viewers to weigh in on a topic, like “Do you believe global warming exists? Yes/No.”
  • Q&A segments: Conduct an impromptu Q&A with a leader from your organization, a speaker, or a featured donor, in a relaxed, fireside-chat format.

Be sure to promote your upcoming livestream by announcing it at least two weeks in advance in your email communications and across your social media channels.

Pro tip: Host a 30-minute live-impact celebration where you recognize top donors by name and share real-time stories from beneficiaries.

YouTube optimization for search, answer, and generative engines

Just as you optimize blog posts for target keywords to rank on Google’s search results page and other search engines, you’ll need to optimize your YouTube videos. This can help your videos appear on YouTube, Google, AI overviews, and chatbot answers.

With a thoughtful optimization strategy, your videos can keep working overtime to expand organic reach and reduce reliance on paid promotion.

These are the key elements to optimize to improve video visibility:

  • Title: Use up to 75 characters, including your primary keyword.
  • Description: Leverage up to 5,000 characters, but ideally aim for 200–250 words. Ensure the main keywords are front-loaded.
  • Tags: Aim for 5–15 relevant tags. These help the algorithm categorize your content.
  • Playlists: Make the most of your playlist, a dedicated landing page to house your video content on YouTube. Include your SEO keywords in your title and descriptions.
  • Thumbnails: Choose a screenshot for your video that will show as the accompanying image on its page and your channel page. Though this doesn’t contribute directly to SEO, it does help to generate click-throughs, which signals the algorithm to promote your video.
  • Captions: Use descriptive captions to help the algorithm understand who your video is for and help viewers decide to watch it.

Pro tip: Use the A/B testing feature on YouTube to test up to three different titles or thumbnails, or both, to learn which viewers prefer. Keep in mind this feature is currently available for long-form videos only.

YouTube analytics: Measuring nonprofit success

Your YouTube strategy will evolve based on how your videos perform. That’s why it’s crucial to understand what content resonates, measure donor acquisition, track engagement trends, and optimize future content.

Here are key metrics to consider:

  • Watch time: How long do people stay on your video before swiping away?
  • Click-through rate: How many people click the links you include in your videos?
  • Conversion tracking: How many people take a desired action (like make a donation, sign up for emails, or apply to be a volunteer) as a result of clicking on a link?
  • Subscriber growth: How many people subscribe to your nonprofit’s YouTube channel, and how does this increase over time? Do you have retention strategies in place to eventually turn them into donors? Keep in mind that a natural place to recruit donors is from your subscriber base.
  • Audience demographics: Are your videos attracting the right supporters for your organization? Traffic sources: How are people finding your videos? Are they coming from social media, emails, organic search, or other channels?

That said, don’t get overwhelmed by too many metrics. Focus on the ones that drive fundraising outcomes. Continual monitoring of the metrics that make the largest impact on your organization will give you a good idea of how well your video strategy works.

Pro tip: Try different openings for your videos—such as an emotional hook, impact statistic, mission-driven explainer, quick teaser, or donor/volunteer highlight—to see which generate the most engagement.

GoFundMe complements YouTube for nonprofits

A video content strategy including Shorts and livestreaming—coupled with SEO, analytics, and cross-channel promotion—can help you reap the benefits of awareness, engagement, and growth:

  • YouTube helps nonprofits reach new audiences and tell richer visual stories.
  • GoFundMe gives every viewer a frictionless way to act and participate in the cause.
  • GoFundMe Pro helps you turn those participants into long-term donors.

Use GoFundMe Pro to complement your YouTube strategy, serving as an essential part of your integrated fundraising experience. Our solutions help you build awareness and drive support for your mission, ensuring you can meet today’s challenges head-on.

Copy editor: Ayanna Julien

Best fundraising ideas for kids: 12 creative ways to raise money for your nonprofit

Fundraising from an early age builds social-impact awareness, teaches financial literacy, and strengthens community ties. Most of all, it helps kids develop the habit of philanthropy from a young age, setting them up to become lifelong supporters of the causes they care about most.

These activities also help introduce your cause to young families and their networks, building meaningful connections that have the potential to scale over time.

The challenge is to design fundraising experiences for kids that interest and engage them. While children tend to make everything more fun, tailoring your activities to an audience of all ages, skills, and interests requires creativity.

Below, we’ve pulled together 12 easy fundraising ideas for kids that parents are sure to enjoy, too.

The 12 best fundraising ideas for kids

Dive into this list of fun and fresh fundraising ideas for kids, from digital campaigns and creative activities to classic events and seasonal fundraisers.

1. Social media challenges

About 18% of tweens and 62% of teens use platforms like Snapchat, Instagram, Facebook, Discord, and Reddit every day, making social media a natural entry point for younger generations to participate in your cause.

Launching a social media challenge reinforces the community fundraising principle of meeting supporters where they are and building pathways for them to engage with your nonprofit.

Some of the best social media activations include participating in branded hashtag challenges on TikTok, Instagram photo contests, and viral fundraising trends. Once you understand how these activations typically operate, it’s easy to brainstorm ways to make them kid-friendly.

How it works:

Once you establish a challenge and announce it on your social media channel of choice, tag a handful of highly involved supporters to help build momentum. When they post, ask them to tag 1–2 friends or family members to complete the challenge next.

To increase the impact of your challenge, repost participants’ content on your channels. Tag them in your caption to celebrate their involvement.

Keep in mind that parental approval is typically required for kids under 13, so be sure to check all privacy settings and that participants won’t share any personal information when they promote your challenge.

Try this:

Create a TikTok challenge with a branded hashtag like #RaiseForOurCause. Have kids film 15-to-20-second videos explaining why they care about your mission and ask their networks to participate by making a donation.

There’s something uniquely powerful about hearing a cause described through a child’s eyes. When adults see kids speak with genuine passion about an issue they believe in, it’s much more impactful than polished messaging. That raw authenticity makes a child’s perspective one of the most compelling ways to communicate a nonprofit’s mission and the real value of its work.

2. Talent shows and video voting contests

Kids love to perform. Here are two ways to help them show off their skills for a good cause.

In-person talent show with live donations

Give kids and community members the opportunity to show off their skills at a local venue, school, community center, or place of worship.

How it works:

Participants can set up a peer-to-peer campaign to raise money and spread the word about the show or contest. Spectators can donate whatever amount they feel comfortable with as a nominal ticket price to attend. They can also donate additional funds at the event via a QR code for an easy, seamless giving experience.

Set up a concession stand to sell drinks and snacks, appoint judges to choose your winners, and then have fun watching participants’ captivating performances.

Video voting contest

Ask children to record a short video of their talent—like singing, dancing, or magic—and upload it to a dedicated webpage or social media channel.

How it works:

Supporters can make a small donation per vote, and the performance that raises the most wins a prize. This version requires no live coordination and scales easily beyond the local community.

When filming and uploading a video, make sure to tell participants to check for a stable internet connection, good lighting, clear audio, and a simple backdrop.

Try this:

Launch a two-week “Kids Got Talent” video contest. Each child uploads a 60-second clip to your fundraising page. Supporters donate via a simple “vote for this performance” button.

Promote the show on social media and in parent newsletters, then announce the winner with a celebratory post on your various channels. Aside from establishing clear logistics for collecting donations and spreading the word, this option has low overhead and low maintenance, and every vote is a donation.

3. Online gaming (esports) tournaments

Kids are digital natives, and this means they often get their fun and games online. Organized online gaming competitions, known as esports, are typically structured around the most popular video games, such as Fortnite, Minecraft, Among Us, and Mario Kart. These tournaments can be a natural way to engage kids in fundraising by doing what they love.

How it works:

Once you select which game you’ll rally participants around, decide which online gaming platform you’ll use to organize the logistics. Battlefy is one option, which lets you set up brackets, document participants, and keep track of player advancement.

Create a central communication hub, such as the Discord voice and text chat app, for team coordination among parents and players. A livestreaming platform, like Twitch or YouTube, can then help broadcast gameplay and foster connection among participants.

Teams register by donating a small entry fee and compete in brackets based on their age and ability. Winners receive prizes, and spectators can donate as they cheer on their favorite players.

GoFundMe’s live fundraising tools can help you run the fundraising side of your gaming event with ease, offering donation overlays, real-time totals, and a landing page that streamers can share with their audience during the match.

Try this:

Launch a video game-based fundraising challenge around Giving Tuesday powered by Fortnite Creative, a digital sandbox where users develop their own games using the tools provided.

Gamers within your community can test them out to decide which is their favorite, then participate in a tournament to put the winner to the test. Players donate a small entry fee to reserve their spot in the tournament and announce their participation on social media to encourage friends and family to tune in and potentially donate while cheering them on.

4. Virtual escape rooms and online puzzles

One of the most creative fundraising ideas for kids is a virtual escape room. This is an online puzzle experience where participants use video conferencing platforms, like Zoom or Microsoft Teams, to solve clues and “escape” from a situation, usually within a preset time limit.

How it works:

Once you create your own virtual escape rooms for kids using Google Forms, turn it into a fundraising moment by asking each team to donate a small entry fee. The game can consist of multiple rounds, and winners can receive small prizes for accomplishing tasks. Use Zoom breakout rooms during the escapes to create interactive experiences among players and parents.

Try this:

Design a 30-minute escape room based on the Super Mario Bros. video game, in which players have to rescue Princess Peach from a castle. Create five puzzle levels and invite participants to make a small donation to join. Host it on Zoom with a facilitator guiding teams. Use this tutorial to get you started.

5. Arts and crafts fundraising

There’s nothing like some good, old-fashioned arts and crafts to get kids away from their screens and channel their creativity to benefit your organization. Some ideas include slime-making workshops, fidget clicker toy customization, eco-friendly craft projects, and jewelry making.

How it works:

You can charge for attendance at a live workshop, where kids get to make their favorite items and take them home. Alternatively, the workshop can be free, and kids can sell their items at a future event or gathering to raise money for your cause.

Source bulk supplies from craft stores, shop at eco-friendly materials suppliers, and track trending items through resources, such as Barley & Birch. Try to negotiate a discount or get them to donate the materials for your fundraiser.

Try this:

Host a slime-making workshop to benefit your nonprofit, where kids make a fun creation to give to a friend or sibling. Promote your workshop on social media to reach more participants and consider holding recurring workshops for different projects to further promote community.

6. STEM and educational fundraising

STEM (Science, Technology, Engineering, and Mathematics) programs are on the rise, which presents a great opportunity to leverage some “smart” fundraising opportunities. Examples include science experiment demonstrations, coding workshops, robotics competitions, and STEM challenge events.

How it works:

Once you find a local teacher or STEM expert to volunteer to host a learning workshop for school-aged children and their families, attendees donate whatever amount they feel comfortable to reserve their spot. Additional donations can be made at the event via a QR code.

Parents value educational activities, and kids enjoy hands-on learning, so STEM fundraising is a great way to combine community giving with skill-building.

Try this:

Host a coding workshop teaching kids how to build simple games. Ask participants for a small donation, with laptops and step-by-step instructions included. Promote to schools and community centers, with the proceeds benefiting your organization.

7. Treasure hunt events

These elaborate scavenger hunts start with hidden items that participants search for using a list of clues and puzzles. The first team to find everything wins. You can plan the hunt for local families or school groups to support your cause.

How it works:

Come up with a list of items to hide in a designated area, such as a park for outdoor fun, or a school gym or a community center for a rainy day. Each participating team or family pays an admission fee, with proceeds going to your organization.

Pick a theme that reflects your mission. For example, you may invite participants to find a number of unique rocks and flowers to support Earth Day.

Try this:

Use these tips from cityHUNT to design a neighborhood treasure hunt that reflects your organization’s mission. Come up with 10 clues leading to hidden items. Promote to local families through schools, places of worship, print ads in local papers, and digital ads on popular local websites.

8. Obstacle-course challenges

For an adventurous take on fundraising, challenge local youth groups or schools to participate in an obstacle course to raise money for your nonprofit. Charge a small fee for teams to participate or set a specific donation amount per person for each attempt.

How it works:

Once you build an elevated obstacle course in a large backyard or park with 8–10 obstacles—such as tires, rented gym equipment, traffic cones, balance beams, hurdles to jump, ropes to climb, and tunnels to crawl through—ask kids to help choose a name for the course.

Try this:

Use a mobile obstacle-course provider, such as NinjaNation, to rent your course for a large-scale event. Or, if you’re on a tight budget, try sourcing donated items to use instead, or partner with a local sponsor to host the event.

9. Modern bake sales

Bake sales are still a popular fundraising idea for kids, but with a modern twist. They can now accept online ordering and payments that make the process easier for everyone.

How it works:

Kids and parents bake treats and set up tables in a school, recreation center, shopping mall, or place of worship. Think cookies, gluten-free cupcakes, homemade pies, and vegan brownies.

Market your bake sale ahead of time via email, social media, and old-school flyers posted around local parks and malls. Encourage digital preorders via a QR code to build momentum and start collecting donations ahead of the event. And thanks to digital payment platforms like Square, you can easily accept credit card payments instead of relying exclusively on cash.

Try this:

Announce your bake sale ahead of Thanksgiving so customers can preorder their treats and serve them at their celebratory meal. Then, recruit students to help host your bake sale at their school on the last day before their Thanksgiving break.

10. Trivia game or quiz night championships

Quiz nights or trivia competitions can easily be tailored to a younger audience by orienting questions around topics they care about, in addition to questions for parents. This way, families can compete for prizes together as a team.

How it works:

Consider asking a local bar or restaurant, like those that already hold trivia nights, to host your event and help recruit teams. Ask for a suggested donation to secure team spots and offer prizes, like T-shirts or mugs, to the winning teams.

Questions can cover general knowledge, cause-related trivia, pop culture, music, school subjects, and kids’ entertainment. Allow spectators to make donations and have materials on hand to create awareness of your organization.

Try this:

Hold a movie trivia night timed with the release of a new summer blockbuster targeted to all ages. Create questions around movies past and present, with other categories to round out the fun and knowledge levels. Ask local cinemas to donate movie passes as prizes.

11. Sports tournament days

High school tournaments are always a cause for excitement. Build on the buzz by asking fans to pledge a dollar for each goal scored or basket made. You can also organize your own tournament by recruiting players from different schools for a one-night event to benefit your cause.

How it works:

Once you partner with a local high school, host a challenge in soccer, basketball, volleyball, flag football, tennis, or pickleball. The winning team gets the title, and your organization receives any proceeds earned at the event.

Try this:

Organize a “Kick for a Cause” event in conjunction with a high school that has its own football field. Request a donation per team entry and a contribution from spectators for each field goal scored.

12. Holiday-themed fundraising

Holidays offer the ideal opportunity for connection and community, from Halloween costume contests and Christmas ornament sales to Valentine’s Day photo booths. Practically any holiday can prompt simple fundraiser ideas for kids, so check the calendar and get creative.

How it works:

By tying an event to a holiday, you can sell seasonal items, with the proceeds going to your organization, hold a costume contest, organize a holiday-themed musical concert, and so much more.

Try this:

Host a Halloween costume contest promoted to families in your community, and ask for a small contribution per costume entry. Attendees vote for winners via a simple card or online platform. Award prizes for the scariest, funniest, and most creative costumes.

Launch your kids fundraising campaign today

These are just a few ways you can involve kids in your fundraising activities to help build awareness, engagement, and support for your organization. Remember, the activities you choose should reflect your brand, goals, and unique needs, so include your staff, board members, volunteers, and supporters of all ages in brainstorming the fun.

Learn how the leading technology, coaching, and fundraising expertise from GoFundMe Pro can help fuel your efforts, from peer-to-peer fundraising and donation pages to live events and crowdfunding, and so much more.

Copy editor: Ayanna Julien

3 nonprofit social proof strategies to motivate donors

Have you ever had FOMO? If so, you’re among the 69% of Americans who have reported a “fear of missing out” at some point in their lives.

This common experience is largely driven by a need to bond with others. We’re social creatures who want to connect with our loved ones and peers, so we look for evidence of their approval and follow their lead. This psychological phenomenon is social proof, and it’s a powerful tool in fundraising campaigns.

Below, we’ll define social proof and how it works. We’ll also offer three ways your nonprofit organization can leverage the power of social proof to motivate donor action, increase conversions, and build a sense of community across your campaigns.

What is social proof and why does it work?

People naturally look to others for guidance on what to think, feel, or do. The feedback and experiences they find are social proof. Online, social proof often appears as user-generated content, including reviews, testimonials, comments, shares, and peer recommendations.

These signals help people make decisions with greater confidence by offering reassurance and validation from others. Social proof works because it helps build trust, credibility, and a sense of belonging.

What does social proof look like in fundraising?

Our latest report with GivingTuesday found that 57% of Gen Z say family or peers influence their giving decisions—that’s 14 percentage points higher than adults aged 30–85. And according to GoFundMe’s The Social State of Giving report, 41% of Gen Z said social media content has motivated them to research or donate to a cause.

Additionally, most Gen Z and Millennials follow impact creators, with 1 in 4 Gen Z individuals reporting that they’ve been motivated to give by one of these accounts.

Partnering with impact creators is one way to incorporate social giving into your fundraising plan, but social proof can take many forms for nonprofits organization—from donor testimonials and beneficiary success stories to recommendations from supporters and your own social media posts. These personal and emotional connections and shared experiences can make generosity feel more relatable and meaningful.

GoFundMe Pro makes it easy to add three types of social proof directly to your fundraising campaigns. By building these elements into your donation page, potential supporters feel more confident, connected, and inspired to give.

1. Meet a high bar faster with progress metrics

Visible progress toward a fundraising goal shows that others have already joined the effort. This creates a sense of belonging and urgency for donors. Accelerate your campaign and fundraising goal completion with transparent, time-bound metrics.

Social proof progress bar example

With drag-and-drop functionality in GoFundMe Pro, you can add progress bars in multiple places. Real-time, responsive metrics on your campaign page and thank-you page inspire quick action and supporter sharing. Plus, you control your branding and what metrics you want to show and when, such as percent to goal or number of supporters.

Our research found that when goal progress indicators weren’t present, conversions declined by 7.2% and donation volume decreased by 9%. Without this signal, donors lacked the social proof needed to drive more collective impact. This is why we build progress bars into our templates. It’s a data-backed best practice that helps nonprofits reach their campaign goals faster.

2. Drive action toward a collective goal with a countdown timer

Countdown timers can strengthen social proof by making supporter activity and momentum feel more visible. When people see a campaign building toward a deadline, they know that other community members are actively participating and rallying around the same cause. That shared urgency can encourage more people to join in.

Intelligent Ask Amounts demo on a GoFundMe Pro donation form

With GoFundMe Pro, nonprofits can add countdown timers to the start and end of a campaign or event. A countdown leading up to a launch can build anticipation and encourage supporters to share the campaign with their networks. At the end of a campaign, countdown timers can help communities rally together and motivate donors to give before time runs out.

As engagement increases closer to a deadline, supporters can see collective action happening in real time. This visible participation reinforces social proof by signaling that the campaign matters and that every donation can help push it over the finish line to its goal.

3. Build momentum with a live activity feed

When potential supporters see other donors’ names on a campaign page, it promotes the feeling that “people like me” are already giving. This social proof increases confidence and momentum, shifting passive interest into active giving.

Intelligent Ask Amounts demo on a GoFundMe Pro donation form

GoFundMe Pro’s activity feeds inspire donor action by showing supporters that they’re part of a growing movement with real-time recognition on any campaign’s landing page or thank-you page. Animated updates highlight recent contributions, and you can enable further connections through comments, replies, and likes. This creates a sense of community, much like social media platforms.

Not only can your nonprofit interact with recent donations this way, but other supporters can do the same. This builds camaraderie that compounds generosity and encourages more sharing within donors’ personal networks.

Proven impact

Our scaled testing shows that these visible social proof cues increase conversion and donation volume. When live activity feeds were removed, campaigns saw a 9.1% decline in conversions and a 10.2% drop in donation volume.

When individuals can see evidence of others’ generosity—through names, recent gifts, or personal stories of support—it creates a tangible sense of community momentum.

This data is why we’ve made this social proof even more visible on our campaign pages. We surface recent names directly on the donation grid so they’re never missed. Plus, we’ve enhanced the activity feed with animation, motivating messaging, and a direct call to action, encouraging more generosity when that powerful, social-driven moment of inspiration arises.

Use social proof to increase conversions and build community with supporters

A strong fundraising strategy shows supporters that they’re joining a larger community already taking action. When potential donors can see the impact, momentum, and people behind a campaign, giving feels more personal, immediate, and meaningful.

That’s why social proof works best when woven throughout the supporter experience, not treated as a one-time tactic. With GoFundMe Pro, nonprofits can build those moments of connection directly into their campaign pages through features like activity feeds, progress metrics, and countdown timers.

The result is a fundraising experience that helps supporters feel part of something bigger from the moment they land on your campaign pages and donation forms. With the right messaging from social proof, your nonprofit can achieve key milestones and grow your community of support.

Request a demo today to see how GoFundMe Pro’s features can take your fundraising efforts to the next level.

Copy editor: Ayanna Julien

Top moments and learnings from Collaborative 2026

The fundraising landscape is shifting. At Collaborative 2026, nonprofit leaders gathered to name that reality openly and figure out what comes next.

Across keynotes, panels, and workshops, the conversation kept returning to a single idea: Generosity hasn’t disappeared. It has evolved. And the organizations best positioned for what’s ahead are the ones willing to evolve with it.

Explore the top moments and messages that defined Collaborative 2026.

Generosity is changing, not declining

Generosity hasn’t disappeared. It’s moved into networks, conversations, and moments that happen in real time, often outside traditional channels. The organizations best positioned for growth will be the ones that meet people where they are and make it easy to take action on their own terms.

Tim Cadogan, GoFundMe CEO

Participation over transactions

Younger supporters want participation and proximity, not one-way transactions. Trust is moving away from institutions and toward communities, relationships, and peer networks.

GoFundMe’s Gen Z report makes this concrete. Seventy-one percent of Gen Z adults gave in some form in the past week, but their biggest edge shows up in relational behaviors: direct giving to individuals, volunteering, advocacy, and informal giving. They’re eight percentage points more likely than other adults to publicly support or advocate for helping others, and 57% say family and friends shape their decisions. 

Their generosity is immediate, personal, and driven by moments of connection.

The data makes this shift even clearer. Ninety-one percent of Gen Z adults who use community fundraising platforms also gave to nonprofits, making them 16 percentage points more likely to support nonprofits than those who give without using these platforms. 

In other words, online fundraising platforms like GoFundMe don’t fragment the giving landscape. They reshape how people enter and move through it.

Today’s supporters aren’t just donors. They’re advocates, organizers, storytellers, and community builders. Engaging them well means meeting them where they are with experiences that feel natural to them, and having the technology and infrastructure to support every step of their journey: from seeing to sharing, from sharing to mobilizing, and from mobilizing to donating.

Hope is a leadership strategy

Keynote speaker Hamza Khan opened day 2 of the conference with a challenge: Stop treating hope as a passive emotion and start treating it as a practice.

Hamza Khan

Khan pushed leaders to build organizations that don’t depend on any one person to function, framing leadership as the work of creating more leaders who create more leaders. 

His core argument was that the nonprofit sector’s greatest long-term opportunity is converting compassion into coordinated action at scale. However, that only happens when hope is foundationally built into the culture, not just the messaging.

Hope without action is just a dream. But action without hope is a dead end.

Hamza Khan

Keynote Speaker/Future of Work & People-First Leadership Expert

 

That framing carried through every session that followed.

Sustainable growth depends on long-term relationships

So what does it take to turn hopeful leadership into durable growth? Two themes dominated the strategy sessions: recurring giving and supporter-led fundraising.

On the recurring giving side, leaders explored what Dave Raley called the “January 1 problem,”—the predictable drop-off in giving that follows the end-of-year surge—and how subscription-economy thinking can help solve it. 

Recurring giving isn’t just a more predictable revenue stream. It’s a trust-building strategy.

Tunnel to Towers Foundation showed what this looks like in practice. By building its $11/month recurring ask directly into its brand identity, the organization made monthly support feel simple, emotional, and mission-connected. Doctors Without Borders uses recurring giving to create operational stability and emergency readiness, not just to smooth cash flow.

Panel

On the supporter-led side, American Cancer Society demonstrated how streamlining challenge fundraising can meaningfully improve fundraiser conversion. Organizations that empower supporters to spread the mission themselves expand beyond traditional donor acquisition models and reach people who would never have found them otherwise.

Technology should strengthen human connection

As organizations rethink how they engage supporters, they’re also rethinking the systems that power those relationships. Collaborative’s technology sessions weren’t about innovation for its own sake. They were about using innovation where it matters.

GoFundMe’s Chief Product and Technology Officer, Arnie Katz, and SVP of Product, Michal Russ, shared how small platform improvements led to outsized impact: 

  • A persistent donate button increased checkout entries by 5%. 
  • Improved activity feeds lifted donor conversion. 
  • Smarter recurring asks improved sustainer acquisition. 

The compounding effect of incremental optimization matters more than most organizations account for.

Panel

On the topic of artificial intelligence (AI), the message was consistent across sessions: Its value is in the capacity it creates for human-centered work, not the tasks it automates away. During “Navigating the nonlinear: Executive lessons from eras of change,” leaders pointed to practical applications that free staff to focus on higher-value, relationship-driven work:

  • Big Brothers Big Sisters reduced volunteer onboarding time through AI-powered matching.
  • World Central Kitchen uses automation while maintaining human review. 
  • NAACP leaders discussed the governance questions organizations need to answer before scaling AI tools, including how data, privacy, and mission alignment get protected.

The rapid-response fundraising session brought a different but related point. Jennifer Warga, VP of Consumer Marketing & Fundraising at American Red Cross, offered a five-part framework for organizations building crisis-ready infrastructure: clarity, coordination, communication, carry out, and course correction. 

In short, the organizations that respond best during crises are the ones that prepare before crises happen. That means cross-functional collaboration, shared playbooks, and the donor trust built through transparency and storytelling long before an emergency arrives.

The organizations that thrive will adapt together

The closing session, led by GoFundMe Chief Customer Growth Officer, Steve Froehlich, tied it together. The future doesn’t belong to the organizations with the most resources. It belongs to the ones that combine mission clarity with a genuine willingness to change how they operate.

That means bringing a startup mentality into legacy structures, building cultures comfortable with ambiguity and iteration, and committing to experimenting, failing, and learning. 

One idea came through every session: The future of fundraising is participatory, relationship-driven, and community-powered. Organizations that embrace that reality, and build for it, won’t just survive the shift. They’ll help shape what comes next.

Copy editor: Ayanna Julien

How workplace giving deepens donor connections and raises more

This blog was written in collaboration with the team at Double the Donation, an online donation matching tool built to amplify nonprofit fundraising.

Workplace philanthropy recently reached a major historic milestone. According to the latest Giving USA report, corporate support reached its highest level on record at $44.4 billion in a year. For nonprofits, this is a massive signal that the bridge between personal generosity and corporate social responsibility (CSR) is stronger than ever.

The following insights derive from conversations held at Collaborative 2026. During the nonprofit conference, it became clear that the most successful organizations aren’t just asking for donations. They’re integrating themselves into the professional lives of their supporters via workplace giving. In this guide, we’ll show you how your team can do the same.

What is workplace giving? Understanding the basics

At its core, workplace giving refers to employee-led corporate philanthropy initiatives. These programs empower a company’s staff to support the causes they care about with the backing of their employer’s resources.

The three primary pillars include:

  • Matching gifts: Companies match their employees’ financial donations to eligible nonprofits, often at a 1:1 or even 2:1 ratio.
  • Corporate volunteering: Through volunteer grants and volunteer time off, companies provide support to nonprofits where their employees volunteer.
  • Payroll giving: Donations get deducted directly from an employee’s paycheck regularly.

While these programs form the foundation of workplace giving, their core value lies in democratizing philanthropy within the office. These initiatives shift the power of CSR from a top-down decision to a grassroots, employee-driven movement.

How does workplace giving benefit nonprofit causes?

Workplace giving is often viewed through a purely transactional lens. It’s a way to top off a campaign total and access corporate funds. However, data reveals that corporate giving programs act as a powerful catalyst for donor behavior and long-term retention. When an individual supporter knows their impact will be doubled, their entire psychological approach to giving shifts.

Boosting conversions and gift sizes

The presence of a workplace giving program doesn’t just increase the amount the nonprofit receives. It fundamentally transforms the donor’s decision-making process.

According to industry research from Double the Donation, organizations tend to see:

  • Increased donation response rates: Simply mentioning matching gift opportunities in appeals results in a 71% increase in response rates, with 84% of surveyed donors saying they’re more likely to give if a match is offered.
  • Larger gift amounts: Beyond the match itself, the average donation size increases by 51% when donors know their gift is being matched. In fact, 1 in 3 donors indicate they would give a larger gift if they knew a match was applied.

Workplace giving essentially lowers the cost of impact for the supporter. It enables a donor with a $50 budget to feel the personal satisfaction of a $100 outcome, making them more likely to convert from a casual observer to an active contributor.

Engaging the younger generations

For younger generations (like Gen Z and Millennials), workplace giving programs are becoming a primary vehicle for growing impact. A recent GoFundMe Pro report on Gen Z engagement, published in partnership with GivingTuesday, found that 35.2% of adults aged 18-29 report having volunteered in the past 7 days. Nonprofits can maximize this surge in boots-on-the-ground support by actively promoting volunteer grants that empower passionate young professionals to monetize their time with corporate dollars.

While this segment may currently face limited financial capacity primarily due to life stage, its “generosity of spirit” is unmatched. They find other ways to show up, and workplace giving is a natural fit for a demographic that wants to make a difference during the years when their disposable income might be tight.

By leaning into workplace fundraising, nonprofits can get in the door with Gen Z now. Then, as their financial capacity grows, these individuals will already have a deep-seated trust in your cause, leading to lifelong donor loyalty.

Leveraging corporate support as a stewardship engine

Beyond the immediate boost in revenue, workplace philanthropy also serves as an elite stewardship tool. These programs provide a natural reason to stay in touch with your supporters, moving the relationship from transactional to transformational.

Here’s why it works:

  • Workplace giving validates the donor’s professional identity: When a nonprofit acknowledges a donor or volunteer’s employer, it signals that the organization cares about them as an individual, not just their wallet. It acknowledges their professional success and endorses their company’s values.
  • Workplace giving enables gamified engagement: Tracking a matching gift or volunteer grant throughout its lifecycle provides multiple positive touchpoints. For example, a message that says, “Great news! Google just approved your match request,” provides a secondary giving high weeks after the initial donation, keeping your cause top of mind.
  • Workplace giving uncovers high-capacity advocates: Supporters who take the extra step to submit a workplace giving request demonstrate a higher level of investment than the average donor. These individuals can be some of your best candidates for giving circles, community fundraising, leadership positions, or corporate champions, as they’ve already proven their willingness to back your mission.

By integrating workplace giving into your stewardship strategy, you aren’t just raising more money today. You’re identifying and nurturing the most committed supporters in your network.

5 top tips for growing workplace giving supporter relationships

Cultivating workplace philanthropy is about shifting your organization’s internal culture to view each donor’s professional affiliation as a unique window for engagement. Here are five tried-and-true best practices for growing workplace giving and deepening your relationships.

1. Incorporate workplace giving mentions throughout appeals

The initial goal here is simple: Normalize the conversation. Workplace giving shouldn’t be an afterthought confined to a hidden menu or relegated to a footer. It should be a standard part of your fundraising vocabulary that all your supporters know.

To successfully make this transition, we recommend:

  • Adding “P.S.” or “Did you know?” callouts: Include a small sidebar or bolded sentence that highlights the workplace giving opportunity in your next donation appeal or volunteer request. For example, “Did you know your employer might double this gift? Check your eligibility here!”
  • Using strategic storytelling strategies: Center your narrative on specific outcomes made possible by a matched gift or a volunteer grant. Instead of stating that a company has a workplace giving program, share how a single donation, once matched, can provide a full month of after-school tutoring for a student rather than just two weeks.
  • Leveraging multichannel touchpoints: Feature a “Workplace Giving Wednesday” on your social media stories, include a matching gift insert in your year-end direct mail, and use seasonal newsletter headers that remind supporters to submit prior to year-end deadlines.

The key to success is consistency. Aim to make workplace giving a “background hum” across all your communications. When donors and volunteers continuously encounter these opportunities throughout your communication strategy, it shifts from a special request to a standard part of the giving experience.

2. Provide avenues to check eligibility and access next steps

The biggest barrier to workplace giving isn’t a lack of will. It’s an awareness gap. Many supporters would want to participate in these programs, but simply don’t know what their company offers or how they can get involved.

Here are a few steps you can take today to remove this friction:

  • Integrate matching into the donation flow: Don’t wait until the follow-up. Empower donors to search for their companies while on the giving page (and volunteers on the registration form), and provide actionable next steps and request links right from the confirmation screen.
  • Develop high-converting landing pages: Create dedicated landing pages for each workplace giving pillar: matching gifts, payroll giving, and volunteering (or supplying corporate volunteer information directly within your main volunteers page). These segmented resources improve SEO by targeting specific keywords and ensure supporters can easily locate the information they need.
  • Enable timely follow-ups: Don’t let the conversation end once a donation is processed or a volunteer shift concludes. Instead, enable automated outreach to inform or remind supporters about their workplace giving opportunities while engagement is still fresh. Then, link back to the appropriate landing page (ideally with an embedded company search tool) for easy next steps.

When you do the heavy lifting for your supporters, it creates a frictionless experience that respects each individual’s time and ensures that their intent to help results in a completed transaction.

3. Highlight success stories to increase social proof

Numbers are impressive, but stories are what typically inspire action. Therefore, use social proof to show donors exactly how workplace giving works. Here are a few ideas to get you started:

  • The impact spotlight: Show rather than tell. Instead of just saying “we raised more,” show it. For example, “Thanks to Home Depot’s match, Sarah’s $100 gift became $200, allowing us to feed twice as many families. Kids like John and Jane thank you, Sarah!”
  • Humanized partnerships: Post photos of corporate volunteer groups supporting your cause while sporting branded T-shirts. It shows other employees that your nonprofit is a vetted choice for local businesses.
  • Supporter testimonials: Share a quote from a donor or volunteer who felt empowered by their company’s support: “I couldn’t afford to give more, but knowing my company doubled my impact made me feel like a major donor.”

These strategies are particularly effective because they educate and inspire your broader audience through the actions of their peers. When a donor sees a fellow supporter doubling their impact, it triggers a sense of competitive altruism and FOMO or fear of missing out. They begin to wonder, “Is my company doing that, too?”

By spotlighting tangible wins, you shift the narrative from asking for money to offering a philanthropy life hack, making the act of workplace giving feel like a shared victory for the community.

4. Review your existing supporter base for growth opportunities

Your CRM is a gold mine of untapped workplace giving potential. By analyzing your current supporter data, you can identify where the low-hanging fruit lies.

Check out these strategies for doing so:

  • Use email domain screening: Run a report to find donors with corporate email addresses (e.g., @google.com, @starbucks.com, or @disney.com). These are direct leads for matching gifts and other workplace philanthropy programs.
  • Segment your list: Send a targeted email to employees of a specific local corporation: “We noticed several of your colleagues at [Company] got their donations matched. Have you checked your eligibility lately?”
  • Identify corporate clusters: Look for opportunities for corporate sponsorship. If you notice 20 donors or volunteers all working for the same firm, you’ve located a prime candidate for corporate sponsorship or a dedicated day of service. You can even see if these supporters would be willing to advocate to their employer on your behalf.
  • Expand on existing sponsorships: Examine the corporations that have already provided grants or donations to your cause. Then, see if they have active matching gift programs for employees. Leveraging these initiatives allows you to double-dip: securing the institutional gift while mobilizing their staff to give as well.

Data-driven segmentation allows you to work smarter, not harder. By sending a tailored note to the 150 people you know work at a company with a particularly generous match program, you can significantly increase conversions because the call to action is directly relevant to the recipient’s daily life.

5. Leverage automation to guide donors through the process

Scaling workplace giving shouldn’t mean doubling your administrative load. The most efficient way to capture these funds is through automation.

By employing software like Double the Donation (which integrates with GoFundMe Pro), you can:

  • Capture invaluable data instantly: The system identifies match-eligible donors in real time during the donation process.
  • Track engagement through the lifecycle: Automation ensures no revenue falls through the cracks by tracking the status of a match from the initial “identified” stage to “payout.”
  • Ensure no workplace giving opportunities slip through the cracks: By automating identification and follow-up, you can keep the momentum going without requiring a single manual email from your staff. This eliminates the risk of human error or forgetfulness—whether that’s a donor who closed their browser too early, a volunteer who forgot to log their hours, or a nonprofit marketer who fell behind on their ad hoc outreach.

For many nonprofits, the leaky bucket in their fundraising is the gap between a donor intending to submit a match and doing so. Luckily, automated tools allow your team to focus on high-level stewardship while the software captures every available dollar in the background.

Wrapping up

Workplace giving is the ultimate win-win-win. The supporter feels their impact has been magnified, the corporation fulfills its philanthropy goals and boosts employee engagement, and your nonprofit secures vital resources needed to advance your mission.

When you make it easy for donors and volunteers to leverage these programs, you provide them with a better way to give. By increasing awareness and reducing friction, you can build deeper relationships that stand the test of time.

Ready to start doubling your impact? Explore GoFundMe Pro’s Double the Donation integration to start capturing these “hidden” funds with ease.

Copy editor: Ayanna Julien

The complete guide to LinkedIn for nonprofits: Fundraising, networking, and growth strategies

Growing support for your mission starts with reaching the right people at the right time—whether driving donations, boosting community engagement, or building long-term supporter relationships. Strong content marketing helps your nonprofit connect with audiences in meaningful ways across today’s digital-first landscape.

The key is knowing where to focus your efforts and how to turn interest into lasting action. For many nonprofits, LinkedIn has become an invaluable tool to expand reach, build brands, and increase donations.

In this guide, we’ll cover everything you need to know about LinkedIn for nonprofits to scale awareness for your mission, improve your fundraising, and activate engaged networks of supporters.

Why LinkedIn matters for nonprofits

Since launching in 2003, LinkedIn has focused on helping people build professional connections, making it a valuable platform for nonprofits looking to engage corporate partners, donors, volunteers, and prospective hires. Today, 2.2 million nonprofits use LinkedIn to grow awareness and strengthen their networks.

Even as new social media platforms emerge, LinkedIn continues to stand out for its scale and professional focus. With more than 1.3 billion members across 200+ countries, the platform gives nonprofits powerful opportunities to expand visibility, support fundraising goals, and build long-term relationships that advance their mission.

Approximately 40% of high-net-worth individuals in the U.S. who use social channels turn to LinkedIn for updates, information, and advice, and 62% access it weekly. LinkedIn audiences are often highly engaged and mission-aligned, making the platform especially effective for nonprofit fundraising, corporate partnerships, and thought leadership.

So how can your organization make the most of LinkedIn for fundraising and engagement?

1. Build a credible nonprofit profile

Establishing a LinkedIn presence starts with building an effective page. Here’s how your nonprofit organization can use its page to gain credibility and catch the attention of potential supporters.

Optimize your LinkedIn page basics

It all starts with making a good first impression.

Your page’s basic visual components should include:

  • Company logo (400×400 pixels)
  • Cover image (a visual banner across the top of the page, 4200×700 pixels)
  • Tagline (a few words, usually appearing within the cover image)
  • Brief mission statement (appears under your company name)

As with all branding components, it’s critical to stay true to your organization’s color scheme, fonts, voice, and tone.

Write a compelling About section

The next thing an interested LinkedIn user is likely to do if they want to learn more about your organization is click on the About section of your page. This should be a few brief paragraphs summarizing your organization’s mission, purpose, and core values. Explain who your organization serves, what problem it solves, and why it matters.

Remember to also include a way for people to contact you in your About section. Where relevant, mention data on the impact you’ve made and use emotionally compelling language to build trust with potential supporters. Lastly, include relevant SEO keywords, as these are essential for discoverability on LinkedIn and external search engines, like Google.

Complete all key page details

LinkedIn will prompt you to add details, including your website URL, company size, industry, year founded, and specialties. The more details you provide, the easier it will be to get discovered by potential supporters and gain visitors’ trust.

2. Engage your network to build a following

Once you’ve completed your page, it’s time to start promoting it to generate some activity.

Activate your team and board

Start with your employees, leadership team, and board members, as they’re already familiar with your mission and can share your organization’s initial posts with their networks. Ensure you notify your core supporters any time you post so they can reshare or send a roundup of posts for them to engage with at the end of the week. Make sure they follow your page as well, so it gains some traction immediately.

Build meaningful connections

Actively engage with your nonprofit’s network by liking and commenting on relevant posts and joining discussions. This helps to create visibility for your page, gain authority, and interact with partners.

Pay particular attention to content created by your donors, partners, and industry professionals aligned with your organization. Once you’ve caught their attention and established an online rapport, they’re more likely to notice and engage with your content as well. This dynamic is key to getting more eyeballs on your posts from the right targets and building these crucial connections naturally.

You can also reach out to your strongest contacts to encourage them to leave a comment and share your posts with their networks, highlighting their involvement with your organization. LinkedIn even offers a way to send posts directly to certain contacts via LinkedIn messaging. This is a great way to cultivate like-minded connections.

3. Expand your reach and visibility

Now that you’ve created your page and seeded it with activity from your core supporters, it’s time to cultivate an external audience.

Use LinkedIn features strategically

LinkedIn has a number of built-in features to extend your reach beyond immediate followers.

These include:

  • Hashtags: Hashtags are words or phrases preceded by the # symbol that categorize your content with other information on the same topic. Using hashtags in your content will help users find your posts when they’re searching for related information on LinkedIn. For example, #GivingTuesday or #sustainability.
  • Tagging: Tagging allows you to mention a person or company in your posts by using the @ symbol before the name. When you start typing the name, a dropdown menu will appear, and you can choose the person or company you want to tag. That person or company will receive a notification when you publish.
  • Employee advocacy: Employee advocacy encourages your employees, who also have networks of like-minded people, to use relevant hashtags and tag your company when they interact on LinkedIn. This will help to organically spread awareness of your company to potential supporters.

Collaborate with corporate partners

Reach out to any partners you’ve worked with in the past—event sponsors or speakers, corporate donors, or association connections. Ask them if they’d like to co-create content that you both can post on your LinkedIn pages to reach new audiences. Cobranded content benefits both parties through increased visibility, credibility, brand alignment, and heightened impact.

Leverage events and campaigns

Whenever your organization runs a campaign or hosts an event, LinkedIn can help spread the word. Start posting about your event or campaign at least one month in advance to generate excitement, then post every day during the campaign or several times on event day. Once it wraps, share and celebrate your results with your network, which naturally plants a seed of interest for supporters to participate next time.

Interested in building better campaigns? See what other nonprofits are creating with GoFundMe Pro.

4. Elevate your content strategy

With over 310 million people actively using LinkedIn every month, it’s crucial to update your content regularly to ensure it’s fresh and always working to attract new audiences and retain existing connections.

Here are some ways to build on the momentum you’ve created:

Share impact-driven stories

Mine for success stories continually by following up with recipients of your fundraising dollars. Ask if they would mind sharing their story for use on your website and social channels. Use pictures, quotes, testimonials, and visuals, including video, to forge an emotional connection.

Post consistently and strategically

Sources suggest posting at least 2 to 3 times per week to maintain consistency, build trust, and keep your organization top of mind. However, pages that post daily get twice the engagement, so don’t feel you have to hold back.

Your posts should always be authentic and offer value to your readers. Include a content mix of educational, inspirational, and promotional posts as part of your strategy.

Here are some posting guidelines to keep in mind:

  • Create a monthly nonprofit content calendar to ensure variety in your content and consistency in your outputs.
  • Take advantage of peak engagement hours, 3–8 PM, Monday through Friday.
  • Stick to 150 characters or less.
  • Include a custom image or video when applicable.
  • Incorporate 3 to 5 relevant hashtags.

Optimize for engagement

Every post should provide value for the reader and encourage further interaction with your page, or with the organization itself.

According to Sprout Social, there are four things the LinkedIn algorithm rewards when deciding what content to push to users:

  1. Post quality: Compliance with spam guidelines and LinkedIn’s professional community policies is crucial.
  2. Post testing: The better your post performs by generating engagement in initial tests performed by the algorithm, the more distribution it will get.
  3. Member activity: Attracting members who care about your subject matter is essential.
  4. Relevancy: Content should relate to your first-degree connections in terms of topic, language, mentioned people, or companies.

Now, here are some tips to get noticed by LinkedIn’s algorithm:

  • Include a clear call to action (CTA) for more information, which will most likely be a link back to your website.
  • Ask a question and encourage users to leave an answer in the comments.
  • Include polls directly within your post.
  • Upload a video within your post by clicking on the Video button under the text box. You can also post a YouTube video by copying the URL from YouTube directly into the message box.

5. Raise money for your mission

Yes, posting to your LinkedIn page is great for attracting new supporters and keeping your audience engaged, but it’s also a good way to ask for donations. The key is to balance your ask with significant value.

Turn engagement into donations

Asking for donations on LinkedIn should stem naturally from the conversation you’ve started in your posts. If you’ve attracted attention and created an emotional response, you can plug a link to your nonprofit donation page.

Target the right donors

As a platform specifically created for connections, LinkedIn is an ideal tool to identify and reach out to corporate partners, sponsors, and high-impact individuals. Build relationships with targeted individuals by sending an invitation to follow your page. Once they’ve accepted, they’ll become part of your audience and get exposure to your initiatives.

Pro tip: LinkedIn Ads is an effective way to target specific job titles, company sizes, and industries for event invitations, sponsorships, partnerships, board cultivation, talent acquisition, and donation requests.

Track and optimize performance

Once your page and networking are in full swing, evaluate your posts’ performance to see what worked—and what didn’t.

  • Research industry benchmarks for metrics like engagement and click-through rate to see how yours compare.
  • Use LinkedIn Analytics to monitor the activity on your page over time.
  • Explore the Similar Pages feature for inspiration from other organizations in your field. Go to your Company Page Admin View > Analytics > Competitors. You can add specific organizations to learn about their follower growth, posts, and engagement, and model their success.

Remember, it’s not about generating likes for quantity. It’s about attracting the right type of people that you can convert to supporters, advocates, and donors.

FAQs

What’s the difference between a LinkedIn personal profile, company page, and organization page?

A personal LinkedIn page, known as a profile, represents an individual’s career progression and professional interests, with the goal of growing professional networks and job opportunities. A company’s LinkedIn page represents the business as a whole, with the goal of creating awareness, building its brand, and attracting top talent. Your organization’s page is a form of company pages focused on sharing your nonprofit mission and attracting volunteers and donors.

What type of content performs best on LinkedIn for nonprofits?

LinkedIn advises that for every five pieces of content you post, aim for:

  • Two pieces of informational content about your nonprofit’s mission, programs, and work
  • Two powerful or uplifting stories to showcase your impact
  • One CTA

Experiment to see which content types and formats drive the most traction for your organization, then apply those learnings to future content.

Does LinkedIn offer a discount on advertising for nonprofits?

LinkedIn doesn’t currently offer discounts on its marketing products, as these solutions are cost-per-click. However, your organization may be eligible to receive free dedicated support from LinkedIn experts to help you make the most of your advertising campaigns.

Are there special LinkedIn features available for nonprofits?

LinkedIn has a number of features tailored to the needs of nonprofits, many discounted up to 50%. For example, Sales Navigator is a tool to help you identify, engage, and nurture major donors, corporate sponsors, and volunteers.

Copy editor: Ayanna Julien

New data reveals Gen Z generosity is hiding in plain sight

You’ve likely heard the narrative: Gen Z shows up online. They speak out. They care deeply about causes. Yet, that engagement doesn’t translate into meaningful impact, and when it comes to giving, action doesn’t always follow.

It’s a story repeated often enough to shape strategy. It influences how nonprofits prioritize audiences, where they invest, and who they expect to amplify their cause.

However, what if that story is incomplete? What if the issue isn’t that Gen Z isn’t giving, but that we’ve been looking for their generosity in the wrong places?

In our latest report, developed in partnership with GivingTuesday, we explore how Gen Z adults (18–29) participate in generosity and what that means for nonprofits looking to grow support. The findings challenge long-held assumptions and point to a clear shift: Gen Z isn’t disengaged. They’re redefining how help shows up.

The new economics of Gen Z generosity

The truth is that Gen Z actively participates in generosity, and at higher rates than other adults. More than 70% report some form of giving in the past week compared to 65% of adults aged 30–85.

Types of giving: Gen Z vs. other adults graph

Their generosity is personal and immediate, often shaped by relationships and real-time needs. Nearly 60% say their decisions are influenced by family or peers, signaling a shift in how they build trust and where their actions begin.

That action is also highly visible. Gen Z is more likely to share the causes they support, turning individual acts of giving into a collective momentum. They don’t just participate. They amplify.

This is where supporter-led, community fundraising platforms play a critical role. While some worry these platforms divert resources from nonprofits, the data suggests the opposite. In fact, 91% of Gen Z who give through platforms like GoFundMe also give to registered nonprofits, making them 16 percentage points more likely to support nonprofits than those who give without using these platforms.

In other words, platforms like GoFundMe don’t fragment the giving landscape, but instead reshape how people enter and move through it. For many, supporting individuals and mobilizing their networks via community fundraising platforms is the first step into broader giving.

What this means for your nonprofit

Gen Z is already shaping the future of giving, but engaging this audience will require a shift in approach.

Among Gen Z, participation often comes before a donation, and the path to giving isn’t always linear. This signals that nonprofits need to rethink how support begins and what defines real momentum.

Consider these three patterns:

  • Gen Z engagement often starts with expression, not transactions
  • Sharing plays a central role in how their giving grows
  • Community-powered action can be an early step toward deeper support

These aren’t isolated behaviors. They’re part of a broader system that builds over time.

Explore the full report to see how these patterns connect and how to design for them.

The bigger picture

The takeaway isn’t just how Gen Z gives today, but where giving will go next.

As helping becomes more social, visible, and network-driven, the opportunity for nonprofits expands beyond traditional entry points.

This shift raises critical questions:

  • How do you meet Gen Z supporters earlier in their journey?
  • What does it take to turn their participation into sustained support?
  • How do you build a model where visibility, networks, and community play a central role?

The answers are already starting to take shape.

Copy editor: Ayanna Julien

4 time-saving hacks to improve your fundraising efficiency and gain ROI

Nonprofit staff are charged with making every dollar count, all while wearing multiple hats and juggling shifting priorities. It’s no surprise, then, that 95% of nonprofit sector leaders report being concerned about staff burnout and almost 50% find it difficult to fill staff vacancies. 

Limited resources can create a ripple effect: operational challenges, staff shortages, and increased pressure on already-stretched teams. This is why time-saving strategies are so vital for nonprofit organizations. By increasing your fundraising effectiveness and efficiency, you can focus more on high-impact activities, like planning campaigns, engaging supporters, and managing special events. 

Below, we’ll walk you through four time-saving tips to help sustain your organization’s mission and reduce total fundraising expenses, even with so many competing demands.stantly fine-tune our Studio layouts and capabilities so you can feel confident they’ll deliver great results. 

4 effective strategies to maximize nonprofit fundraising efficiency

To make the most of your time and resources, focus on effective fundraising activities that deliver the greatest return. Strategic effort, paired with the right tools, helps you work smarter and turn every action into meaningful impact. 

1. Invest in giving that grows over time

Recurring donors can deliver up to 10x the lifetime value of one-time donors, making them a critical part of any long-term fundraising strategy. By nurturing these relationships, you create a reliable total revenue stream that requires less effort and lower fundraising costs than constantly acquiring new donors.

GoFundMe Pro is now Sustainable Giving Certified. Our platform’s capabilities were independently recognized by Sustainable Giving for helping nonprofits:

  • Acquire more recurring donors
  • Increase donor long-term value
  • Build predictable, sustainable revenue at scale

This third-party, expert-backed certification validates how our purpose-built tools help nonprofits drive predictable, scalable recurring growth.

One of these tools is Intelligent Ask Amounts (IAA), which can be optimized for recurring gifts. When enabled, IAA prompts the right donors with a gentle nudge toward a recurring donation, leading to an increase in recurring giving without significantly impacting one-time gift revenue. On average, enabling IAA increases recurring conversion rates by 5.15% and lifts recurring donation revenue by 4%.

GoFundMe Pro also offers nonprofits a proven fundraising template built specifically for monthly giving campaigns.

Additionally, nonprofits can emphasize recurring giving on GoFundMe Pro by disabling one-time gifts and defaulting to a preset recurring gift amount or entering a custom one. While monthly giving is the most common option, offering additional frequencies can make donating more accessible and better aligned with your mission. GoFundMe Pro supports the following giving types:

  • Annual
  • Semiannual
  • Quarterly
  • Monthly

You can choose which frequencies to display on any fundraising campaign or donation page, allowing you to tailor the experience to your audience and goals.

2. Embed giving on your website for higher conversions

Your website is likely one of your highest-trafficked assets. By embedding your donation form, supporters can give whenever inspired without leaving your site.

Embed GoFundMe Pro donation forms on your homepage, other landing pages, or on partner sites to create a seamless giving experience. By reducing extra steps and distractions, embedded forms help improve key metrics like checkout completion rates.

Plus, the one-time setup is fast and simple. For WordPress users, it’s even easier with a dedicated plug-in. After that, you can place your form across multiple pages or sites while maintaining full control over layout, branding, and functionality. This lets you spend less time on technical details, allowing for greater focus on meeting and exceeding your benchmarks.

Your cause and supporters also benefit from:

  • Multiple payment options, like credit card, ACH, PayPal, Venmo, and mobile wallets
  • Recurring giving and donor-covered fee nudges to encourage larger gifts
  • In-line donation experiences for partner sites that maintain your branding at checkout 

Embedded forms also integrate with analytics and tracking tools, giving you insight into donor behavior so you can optimize performance and improve your return on investment (ROI) over time.

3. Build on trusted fundraising templates

One of the fastest ways to launch high-performing campaigns is to start with templates built on proven fundraising best practices. Using A/B testing and real data, we constantly fine-tune our layouts and capabilities to give you confidence in delivering great results. 

Instead of creating pages from scratch, use proven GoFundMe Pro templates as a foundation for time-bound or evergreen campaigns that evolve with your goals while meeting modern design and accessibility standards. At the center of this workflow is our brand kit, which centralizes key items, including:

  • Brand essentials: Logos, colors, fonts, and button styles
  • Organizational details: Mission, history, causes, and key identifiers
  • Image library: Your images, plus curated, searchable stock photos

From here, teams can leverage additional tools to reduce friction at every step:

  • Intelligent text suggestions: Access optional AI-powered messaging support informed by fundraising best practices and your brand kit to use as a starting point.
  • Advanced image editing: Crop and reposition images to highlight what matters most, and set mobile focal points so photos display beautifully on any device.
  • Device-specific page designs and editing: Optimize pages for desktop and mobile independently by rearranging sections, hiding elements, and adjusting text formatting.

GoFundMe Pro-connected campaign creation tools also make it faster and easier to launch on-brand donation pages. Our pre-optimized templates can scale what works for efforts like:

  • Year-end campaigns: Adopt our newest modern fundraising experience to see more than 7% faster growth during the giving season compared to those on legacy tools, helping capture more generosity during high-impact moments like Giving Tuesday.
  • Disaster response: Launch quickly with prebuilt messaging, goals, and communications workflows.
  • Annual appeals: Maintain consistency across outreach and stewardship to improve donor retention.

Based on key performance indicators (KPIs), you can then quickly turn your organization’s best-performing campaigns into reusable starting points for consistent, scalable launches. Create and manage a library of your nonprofit’s go-to saved templates to repeat what works without searching or duplicating. 

Looking for inspiration? Explore our online fundraising inspiration hub to see how other organizations design their Studio campaigns.

4. Double your donations with Giving Cart

Donors want to know how their contributions make an impact, and if given the opportunity to have even more impact, many will take it. GoFundMe Pro’s Giving Cart helps supporters act on this by letting nonprofits serve up multiple ways to support their cause at once. 

Using the feature, supporters place multiple gifts in their “cart” and then complete them all in a single transaction. This removes friction while expanding the impact of each visit to your campaign page. Donors can:

  • Support multiple program expenses or funds at once.
  • Combine one-time and recurring gifts in a single checkout.
  • Explore different impact options before completing their donation.

By prompting supporters to expand their donations to various programs or initiatives before checking out, your nonprofit can raise its total contributions with minimal added effort. 

This added flexibility improves the donor experience and maximizes each appeal. As of March 2026, GoFundMe Pro data shows that, on average, compared to campaigns without the feature, the average total amount donated using Giving Cart is more than 2x higher.

Giving Cart also helps you tell a more complete story about your mission. By showcasing multiple ways to give—whether tied to specific programs, impact levels, or priorities—you make it easier for donors to connect with the areas they care about most and deepen their engagement over time.

Work smarter to maximize your fundraising efficiency

When time and resources are tight, every decision matters. By using smart strategies—like community fundraising, recurring giving, embedded donation forms, and branded templates—you can maximize your efforts and drive greater impact for your mission.

With proven templates, continuous scaled optimization, brand kits, and Giving Cart, GoFundMe Pro helps you create engaging campaigns, streamline donor experiences, and track performance in real time.

Ready to improve your fundraising efficiency? Schedule a demo to see how GoFundMe Pro can help make the most of your time, maximize your fundraising expenses, deepen supporter engagement, and fuel long-term sustainability.

Copy editor: Ayanna Julien

Email marketing for nonprofits: How to engage, inform, and inspire supporters

A successful email marketing campaign can have a huge impact on nonprofits—whether engaging, informing, or inspiring supporters. According to Nonprofit Tech for Good, nearly 70% of nonprofits that send fundraising appeals via email raised as much or more than they expected. In this guide, we’ll outline everything you need to develop and deliver nonprofit email campaigns to help you meet, or even exceed, your goals. We’ll cover platform selection, campaign types, best practices, and proven strategies for making your emails stand out, inspire action, and convert intent.

Comparing and selecting email marketing platforms

Before you send your first email, it’s crucial to select a platform that suits your unique needs and goals. There are several platforms to choose from, making it critical to research and compare features, pricing, and integration capabilities to find the right one for your organization. Here are some of the most popular email marketing platforms for nonprofits:

Constant Contact

Constant Contact is a robust, beginner-friendly platform for managing nonprofit emails, offering drag-and-drop templates, list segmentation, and A/B testing to optimize subject lines and donation links.

Mailchimp

Mailchimp is another powerful, cost-effective tool for nonprofit fundraising emails, offering audience segmentation, personalized merge tags, and automation to drive donations. It supports building donor relationships via targeted campaigns, branded email templates, and integrations to track donor data and behavior.

Feathr

Feathr’s nonprofit marketing platform enables growing organizations to track and segment their audiences, run reports on multichannel campaigns—from email and digital ads to marketing automation—and work smarter in one unified platform.

Klaviyo

Klaviyo is an e-commerce marketing automation platform for email marketing and SMS. By unifying donor data in one place, Klaviyo can help you better understand your audience to deliver personalized campaigns and fundraising experiences.

HubSpot

HubSpot enables the creation of targeted email campaigns, automates acknowledgments for new donors, and helps re-engage lapsed supporters, delivering personalized communication informed by each donor’s contribution history.

Which email platform is best for your nonprofit?

Ultimately, the right choice depends on which platform best supports your nonprofit’s needs. For organizations just starting out, platforms with nonprofit discounts or free plans for smaller contact lists can be a good place to begin. Mailchimp offers a 15% discount for nonprofits and free plans for fewer than 250 contacts. Larger teams may want to consider a more comprehensive platform with expanded capabilities.

Establishing your approach: Nonprofit email strategy essentials

Whether building from the ground up or needing a refresher, here are a few basic fundraising email principles to keep in mind.

Donor segmentation strategies

A one-size-fits-all strategy rarely works, as your donors are more likely to skip your message if it doesn’t resonate. Mailchimp found that across all campaigns, segmented emails significantly outperformed nonsegmented ones, driving approximately 14% higher open rates, 101% higher click rates, and 9% fewer unsubscribes. There are several ways to approach segmentation at your nonprofit. Consider:

  • Donation history and frequency
  • Volunteer status
  • Event participation
  • Blog or newsletter subscribers
  • Social media followers
  • Acquisition channel (how they came to be a donor, member, or subscriber)

Taking the time to create these lists will help you select, tailor, and time your emails appropriately for each segment.

Compliance and best practices

The CAN-SPAM Act, developed by the Federal Trade Commission, gives email recipients the right to opt out of any communications by clicking an “Unsubscribe” link. Making it easy to unsubscribe and respecting those choices is key to maintaining trust and compliance. Similarly, many of the top email platforms have acceptable use policies governing opt-in requirements to protect email recipients against spam, or the sending of bulk emails without permission. Make sure you’re up to date and compliant with these practices before you send your next email.

Putting your strategy into action: Nonprofit email execution best practices

Regardless of which platform you use or how you segment your audience, the following email marketing strategies can help improve donor retention and ensure your campaigns are effective.

Keep your brand cohesive

Your brand should be front and center in all communications, and emails are no exception. Stay consistent with your logo (consider size and placement), color scheme, fonts, voice, style, tone, and email signature.

Highlight specific goals or deadlines

If recipients feel they can take their time getting back to you, your email is likely to be filed and forgotten. That’s why it’s crucial to create a sense of urgency within each email, without being intrusive or manipulative. This can be accomplished by:

  • Setting a deadline (“Donate by June 20”)
  • Mentioning how much is needed to meet a specific goal (“$143,043 raised of $150K”)
  • Using action terms like “Donate now” or “Act today”
  • Leveraging scarcity with terms like “Only five days left” or “Spots are limited”

Keep your messaging clear and concise

No one wants to sift through a lengthy email to get to the heart of your message. Keep things clear and succinct, and make it easy for the recipient to respond. If you need to supply more information, you can include a link to a helpful web page where they can learn more.

Email campaign types for nonprofits

In the same way you segment your audience, it’s important to choose the type of email that meets the moment. Here are a few to consider.

Peer-to-peer fundraising email campaign

Peer-to-peer fundraising extends your reach beyond your organization by turning supporters into advocates who fundraise on your behalf within their networks. Rather than relying solely on direct appeals, this approach taps into personal relationships—where trust is already established—to drive giving and expand awareness of your cause. Your email strategy should reflect two distinct moments in the supporter journey. Start with a broad announcement to your donor base to introduce the campaign, explain its impact, and invite participation. Then, follow up with more targeted emails for those who have created a fundraising page, focused on mobilizing and supporting them as active fundraisers. These activation emails should equip fundraisers with practical tools and inspiration to help them succeed. Share ideas for promoting their page, such as posting on social media, reaching out directly to friends and family, or hosting creative efforts like a run, walk, bike ride, birthday fundraiser, or small gathering tied to your cause. To maximize results, provide templates, messaging guidance, and best practices fundraisers can use right away. The more confident and prepared they feel, the more effectively they can engage their networks, turning initial participation into meaningful fundraising momentum.

Recurring giving email campaign

Converting one-time donors into recurring supporters is one of the most effective ways to create predictable revenue, deepen donor loyalty, and increase lifetime value. The opportunity starts at the point of donation: Whenever someone gives—whether online or at an in-person event—make recurring giving a clear, easy option by including a simple prompt like “Make this a monthly donation.” For donors who initially choose to give once, follow up with a targeted email series that invites them to stay involved on an ongoing basis. Position recurring giving as a meaningful extension of their impact, not just a different payment option. This can be reinforced through themed campaigns or named giving programs that offer a sense of identity, recognition, or exclusive benefits.

End-of-year nonprofit appeal

Vanguard Charitable found that 30% of annual giving occurs in December and 10% occurs in the last three days of the year. This surge creates a major opportunity for nonprofits to engage donors at a critical moment, but it also means inboxes are more crowded than ever. With nearly every organization making a year-end appeal, how do you ensure your emails get through the noise? A few strategies for effective year-end giving appeals include:

  • Highlight the good your organization has done throughout the previous year with impressive statistics
  • Feature a story about someone who your organization has helped
  • Talk about your plans and goals for the following year, and how your donors can help you get there

While Giving Tuesday falls within the year-end giving season, it should be treated as a distinct campaign—not just another email in your broader holiday outreach. Organizations that see the strongest results approach it with a clear fundraising goal, dedicated messaging, and a coordinated marketing plan built specifically for the day. That effort should start well in advance. Rather than waiting until your year-end appeals begin, use the weeks leading up to Giving Tuesday to build awareness, generate excitement, and prime your audience to take action. Early emails can introduce the campaign, highlight the impact of participation, and invite supporters to get involved, whereas later messages should focus on urgency and conversion as the day approaches. By the time Giving Tuesday arrives, your supporters should be ready and motivated to give.

Matching campaigns

Many nonprofits boost fundraising results by partnering with a corporate sponsor to offer a matching gift campaign. In this effective model, donations get doubled, so a $100 gift becomes $200, making each contribution feel more impactful and motivating supporters to give. Email plays a critical role in promoting and sustaining these campaigns. Use dedicated email sends to announce the match, explain how it works, and emphasize why now is the best time to give. Because most matching partners set a cap and a limited time frame, your emails should highlight urgency with messaging like “while funds last” or “through midnight” to prompt immediate action. As the campaign progresses, follow up with reminders and progress update emails to keep momentum high and show donors how close you are to unlocking the full match.

Emails to strengthen donor relationships

Not every email needs to be a direct ask. Some of your most effective messages will focus on strengthening relationships, making donors feel recognized, valued, and genuinely connected to your mission.

Thank-you and stewardship emails

A great way to connect with your donors, outside of appeals and targeted asks, is by simply thanking them for their support. Showing you value their generosity goes a long way. Follow up with a note of thanks at regular intervals, including:

  • After they’ve made a gift
  • After they’ve attended an event
  • After they’ve volunteered for an event
  • After they’ve referred a friend or family member to donate or volunteer
  • After they’ve joined your email list
  • On their birthday or the anniversary of their first gift
  • On major holidays, especially Thanksgiving

Newsletter and update campaigns

Another way to communicate regularly with your donors is through a nonprofit newsletter. That consistent touchpoint helps keep your donor base updated on the progress you’ve made, so they can see how their dollars are put to good use. Keeping donors informed helps strengthen your relationship with them, so when the time comes for you to reach out with an appeal, the audiences you rely on most are ready and eager to hear from you.

Level up your fundraising success with effective email marketing

Email marketing is one of the most powerful tools nonprofits have to engage donors, build lasting relationships, and drive funding. However, success doesn’t come from the platform alone. It requires a thoughtful, year-round strategy for reaching the right audiences with the right message at the right time. With a more intentional approach to segmentation and outreach, your emails can become a consistent, reliable driver of impact.

FAQs

What is a good email open rate for nonprofits? The average nonprofit email sees a 28.59% open rate and a 3.29% click rate, but welcome emails outpace those benchmarks, with an average open rate of 80%.

What’s the best time to send nonprofit emails?

The best time to send emails will vary by audience, so it’s important to rely on your data rather than general benchmarks. Monitor key email marketing metrics like open rates and click-through rates to understand when your supporters are most engaged. Over time, these insights will help you identify patterns of when your audience is most likely to notice and respond to your messages, allowing you to time your sends more strategically and improve overall performance.

How do I improve my email open rates?

One surefire way to improve open rates is to come up with more compelling subject lines. Mailchimp explains that the best nonprofit email subject lines “are short, descriptive, and provide the reader with a reason to explore your messages further.” Your subject line should let your audience know why your email matters and why it’s relevant right now.

What should I do if my unsubscribe rate is high?

Start by identifying whether your unsubscribe rate is consistently high or tied to specific emails. A steady increase may indicate that you’re sending too frequently, whereas a spike tied to a particular send could point to issues with that message, such as a subject line that didn’t match the content or an email that felt too long or unfocused. If your emails aren’t clear, relevant, or aligned with what subscribers expect, they’re more likely to be ignored, or worse, marked as spam.

Individual supporters who fundraise independently can adapt the principles here using GoFundMe’s fundraising email templates as a starting point — a practical, approachable guide for personal fundraisers communicating their cause by email.

Copy editor: Ayanna Julien

AI search strategy for nonprofits: Adapting to the changing ways people find information

This blog was written by Spencer Brooks and Ania Cotton. Spencer is the founder of Brooks Digital, where he helps health nonprofits stay relevant as patients increasingly turn to AI for health guidance. Ania Cotton is an SEO and Data Analytics Manager who develops marketing strategies that combine creative storytelling with data-driven insights.

Nonprofits face a moment of uncertainty and opportunity, as artificial intelligence (AI) reshapes how people seek and trust information. Many question what this shift means for their visibility, their missions, and their connection to the communities they serve, but the greater risk may be inaction.

In 2024, one of Brooks Digital’s nonprofit clients reported losing 36% of its web traffic. For an organization that had built its audience to 5 million annual site visitors, that meant 1.8 million people stopped showing up. What initially appeared to be an algorithm update or temporary dip revealed something much bigger: A structural shift in how people find information online.

If your organization relies on the web to educate, build awareness, attract supporters, or demonstrate impact, this framework will help you understand what’s changing, assess how much it affects you, and decide what to do about it.

AI search is a generational platform shift

The best description for what we’re living through right now is a generational platform shift, similar in certain ways to the introduction of the smartphone.

In 2006, the motorola razr was the most popular phone on the market, and the iPhone didn’t exist. When Steve Jobs unveiled it in 2007, it was a lightning-rod moment. Tech historians recall the audience audibly gasping as he scrolled through music and used pinch-to-zoom on a photo.

Skeptics were loud, too. They argued that it lacked a physical keyboard, that people didn’t want an all-in-one device, and that it was just “an expensive toy.”

Much of the phone market stayed in denial for about two years. However, by 2009, business professionals and tech enthusiasts were adopting smartphones in earnest. By 2011, you were behind if you didn’t have one. And BlackBerry, once the king of business phones, was already in decline.

The shift from “the iPhone is a niche tech product” to “a smartphone is a mainstream necessity” took about 48 months.

Now, let’s map that same pattern onto AI. ChatGPT launched in November 2022. Two months later, it hit an estimated 100 million monthly active users. As of early 2026, more than 900 million people use it weekly. We’re currently 40 months out from launch, which is squarely in the middle of the mainstream adoption phase.

However, the adoption numbers alone aren’t the point. What matters most about platform shifts is that they change people’s behavior. And behavior shifts don’t reverse.

How search behavior is changing

Search used to work like this: A person has a question, types it into Google, gets a page of blue links, clicks one, and visits your site. That was the model most nonprofits built their digital strategies around. And for a long time, it worked pretty well.

Now, increasingly, it works like this: A person has a question, types it into ChatGPT or gets a Google AI Overview (AIO) answer, and ends their search. They never click anything, they never visit your site, and they may never know your organization exists.

The data backs this up. Since Google rolled out AIO to all U.S. users in mid-2024, 80% of searches with AIO result in zero clicks (versus 60% without AIO). About 50% of searches are answered directly by AIO. And studies show that 37% of people are now starting their search with AI tools instead of Google altogether.

What this looks like in practice

diaTribe is a nonprofit on a mission to help people make sense of diabetes. The team takes complex medical and scientific information and translates it so anyone can understand and act on it. 

Before AI, people with diabetes would Google their questions, discover diaTribe’s articles, and become ongoing readers. Over time, this strategy helped the organization grow to nearly 6 million annual site visitors and 580,000 email subscribers. That reach was a major part of its fundraising narrative. 

Now, people can ask AI many of those same questions and get specific, personalized answers. Sometimes the answers are even synthesized directly from diaTribe’s content. The person gets what they need, but they never visit diaTribe’s site, may never discover the organization exists, never subscribe, and never become a supporter.

So in the age of AI, how do people discover you exist? How do you build an audience? How do you demonstrate value to funders? How do you accomplish your mission?

For some nonprofit organizations, responding to AI search isn’t just about maintaining visibility. It’s about acknowledging the fact that these trends fundamentally disrupt your value proposition and seizing that opportunity.

A framework for assessing your risk

Before you decide how to respond, you must understand where your organization sits.

The framework has two axes. The horizontal axis is discovery. On the left, people find you through relationships, referrals, or events, and your website mainly serves people already in your network. On the right, people find you through search because you have the answer they need.

The vertical axis is value. At the bottom, value is action-driven, such as relationships, credentialing, advocacy, or mobilization. AI cannot replace that. At the top, value is information-driven, such as explaining, analyzing, or educating, which is exactly what AI is learning to do.

These axes create four quadrants.

  • The Conveners include local associations, executive peer groups, and in-person service organizations. People come for each other, and AI search is not a major concern.
  • The Mobilizers include certification bodies, advocacy groups, and disaster response nonprofits. They rely on search to reach new people, but AI cannot replace their core values, such as certification, community, or action. Their challenge is discovery.
  • The Advisors include trade associations and professional guidance organizations. Their value lies in interpreting what’s happening in an industry. AI is becoming good at this kind of synthesis, which makes this quadrant more exposed over time.
  • The Publishers include organizations like diaTribe. They rely on search, and their core function is explaining complex information. AI competes directly with that work while also intercepting discovery.

Organizations in the same quadrant can still require different responses depending on how prepared they are for AI search. That’s where GEO comes in.

How to respond using GEO

The reality is that nonprofit organizations are adapting to the AI-driven search landscape at very different speeds. Some are still relying entirely on traditional search strategies. Others are rethinking how to structure, measure, and distribute their content.

There’s a simple framework that organizations can use to evaluate their readiness: the GEO (Generative Engine Optimization) Maturity Framework. Nonprofits can assess where they sit and what steps their teams can take to improve their digital visibility in the AI search era. 

The framework divides readiness into four stages: Standing, Walking, Running, and Soaring.

Understanding the GEO Maturity Framework

The goal isn’t to jump straight to the most advanced stage. Instead, it’s about understanding where you are today and identifying the next step forward.

Standing: AI visibility is accidental

At the standing stage, organizations still operate primarily under the traditional SEO model. Content is optimized for keywords and rankings, but there’s little intentional strategy around how AI tools interpret or surface that information. Visibility in AI-generated responses is largely accidental.

This stage often includes organizations that:

  • Rely solely on traditional SEO tactics without adopting new AI strategies
  • Don’t monitor search trends via Google Analytics 4 or Google Search Console
  • Haven’t adjusted their content structure for AI interpretation
  • Focus heavily on traffic metrics, like pageviews and rankings

The risk is that traditional search may still look healthy while visibility declines in emerging AI search experiences. Search engines and AI platforms increasingly prioritize direct answers, summaries, and conversational results. And if content isn’t structured in ways these systems can easily interpret, it may never appear.

The good news is that moving beyond this stage rarely requires a full overhaul. Small improvements to how content is structured and organized are often enough to start.

Walking: AI starts understanding your content

In the walking stage, organizations begin structuring their content in ways that make it easier for AI systems to interpret. Instead of focusing solely on keywords, content starts to revolve around topics and entities, the key concepts and ideas that define your organization’s expertise.

Organizations in this stage often:

  • Organize content around core topics instead of isolated keywords
  • Use clear headers and semantic structure throughout articles
  • Build strong internal linking between related resources
  • Implement basic schema markup to clarify content context

At this stage, AI systems can start to understand what your organization does.

Instead of simply ranking for individual search queries, your organization begins to develop topical authority around the issues you care about most.

Many nonprofits are already partway into this stage after years of building mission-focused content libraries. The key now is ensuring the content is structured in a way that humans and AI systems can easily interpret.

Running: AI trusts and references your content

The running stage focuses on authority and credibility. As AI tools become more sophisticated, they’re increasingly capable of identifying which sources demonstrate genuine expertise. Content that reflects strong E-E-A-T (experience, expertise, authority, and trustworthiness) principles is more likely to be referenced in AI-generated responses.

Organizations in the running stage often prioritize:

  • Articles written or reviewed by subject matter experts
  • Visible author credentials and bios
  • Original research, surveys, or proprietary insights
  • Strong backlinks and citations from reputable sources

At this point, your content is no longer just understood. It’s trusted. This is critical to help you reach new audiences, demonstrate E-E-A-T to your audiences, and become a source that users and AI reference.

This is where many nonprofits have a natural advantage. Mission-driven organizations frequently produce unique research, host expert voices, and gather valuable insights from their communities. Those assets can become powerful authority signals in the AI search ecosystem.

Soaring: Influencing the narrative

The most advanced stage of the framework, soaring, involves proactively shaping how information about your industry appears in AI-generated responses. Organizations in this stage aren’t simply reacting to changes in search. They’re actively monitoring and adjusting their strategy based on how AI systems interpret and surface information.

This may include:

  • Monitoring AI mentions and generative search visibility
  • Tracking how AI tools describe your organization or mission
  • Adjusting content structure based on AI behavior
  • Proactively creating content around emerging questions or issues

At this level, organizations help shape how AI explains their mission and its impact to the public.

GEO Maturity Action Menu

Your organization’s next step will depend on its maturity. Once you’ve identified where you are, choose one focused action from the Optimize, Measure, Monitor framework below to keep moving forward.

Optimize existing content for AI-powered search

If you haven’t already, the first step is making your content easier for AI systems to understand and reference.

Many of the strategies that improve traditional SEO also enhance generative search visibility, but they need to be applied more intentionally.

Some practical starting points include:

  • Adding FAQ sections to high-value pages
  • Structuring content with clear headers and subheaders
  • Defining important terms directly within your content
  • Building dedicated pages for priority topics
  • Highlighting the expertise of authors or contributors
  • Publishing original insights, research, or data
  • Improving internal linking between related topics
  • Including first-hand member case studies
  • Repurposing webinars into structured Q&A, articles, and glossary entries

These adjustments help AI tools recognize your organization as a reliable source of information.

They also improve the experience for human readers, making your content easier to scan, understand, and share.

Measure success through analytics and reporting

One of the biggest shifts nonprofits may notice in the AI search era is a change in traditional traffic patterns.

As AI tools increasingly deliver answers directly within search results, fewer users may click through to websites. This trend often called “zero-click search” can cause pageviews to decline even while visibility increases. Views and clicks may be impacted, but impressions can improve due to your content being shown and cited in different AI responses. You need to be strategic with how you reach your audience, which means organizations need to rethink what success looks like.

Instead of focusing exclusively on traffic numbers, consider tracking metrics that reflect the relationship depth and engagement, such as:

  • Direct traffic trends
  • Google Search Console queries and engagement
  • Branded search growth
  • Email sign-ups
  • Engagement time

These indicators often reveal more about long-term impact than raw traffic numbers alone.

Search visibility may introduce people to your organization, but deeper engagement happens through the relationships you build afterward.

Monitor AI-driven search trends and adjust strategy

AI-powered search is not static: New features, platforms, and user behaviors continue to emerge. Nonprofit organizations that succeed in this environment evaluate trends regularly and adapt their workflows to stay aligned with how people actually search for information.

You can analyze how audiences engage and learn new ways to adjust your strategy by:

  • Using tools like Google Analytics and Google Search Console to identify shifts in search queries, impressions, and user behavior
  • Monitoring competitor content structure and topic coverage
  • Looking for search patterns among queries
  • Diversifying content distribution channels strategically

Invest in channels you own

As search platforms evolve, the most resilient organizations will be those that strengthen the channels they control directly.

Search will continue to play a crucial role in discovery and awareness, but long-term sustainability depends on building relationships beyond search engines.

That means investing in channels such as:

  • Blog content
  • Email newsletters
  • SMS communications
  • Recurring donor programs
  • Peer-to-peer fundraising campaigns
  • Community engagement initiatives

These channels allow organizations to stay connected with supporters regardless of how search algorithms or AI platforms change in the future.

The time is now to adapt to changing AI search

The question isn’t whether AI will change search. It’s already happening. The question is whether you’ll adapt while you have runway to experiment and learn.

Organizations that move now, even if they’re not perfect, will be in a stronger position than those who wait and see. You don’t need to overhaul everything, but you do need to understand where you sit, what level of response that calls for, and how to take the most important next step.

Remember, platform shifts reward the organizations that take them seriously early on. Your nonprofit doesn’t have to get it perfect. You just have to start.

Copy editor: Ayanna Julien

Nonprofit branding strategy: 10 tips and key elements to include

Your nonprofit’s brand is more than a logo or a color palette. Every touchpoint, from your donation page to your emails, shapes how people understand your mission and whether they trust your organization enough to invest in it.

Below, we’ll cover why branding plays such a crucial role in nonprofit fundraising. We’ll also outline five key strategies for building a strong nonprofit brand and explore five core elements of thoughtful brand guidelines—and the right tools to apply them consistently—that can help your organization build trust and credibility with confidence.

Why is branding so important?

For-profit businesses use brand recognition to form connections with customers. They establish a brand identity built on thoughtful design, tone, and messaging. These intentional identifiers help their products or services resonate meaningfully, fostering consumer loyalty.

Similarly, successful nonprofits use brand strategy to build and nurture a community of supporters. A clear brand identity tells a compelling story about your work and invites donors to join your mission.

Defining and elevating your brand is a strategic way to show who you are, what you stand for, and how you want people to feel. In today’s environment, your brand shapes first impressions, so it needs to communicate exactly what you intend. And in an industry where trust means everything, building and maintaining a strong nonprofit identity is critical.

Turning brand strategy into real donor experiences

Having a strong nonprofit branding strategy is only the first step. The real challenge is applying that strategy consistently across every donor touchpoint.

How GoFundMe Pro can help

Our connected campaign creation tools make it faster and easier to launch optimized, on-brand donation pages without sacrificing flexibility or creativity. At the center of this is our brand kit, which centralizes key items, including:

  • Brand essentials: Logos, colors, fonts, and button styles
  • Organizational details: Mission, history, causes, and key identifiers
  • Image library: Your images, plus curated, searchable stock photos

From there, teams can move faster with tools that reduce friction at every step:

  • Intelligent text suggestions: Access optional AI-powered messaging support informed by fundraising best practices and your brand kit. Use it as a starting point, customize as needed, and stay fully in control of your campaign voice.
  • Advanced image editing: Ensure your images look their best every time. Easily crop images in context to highlight what matters most, quickly reposition visuals for the perfect layout, and strategically set mobile focal points to ensure every image displays beautifully on any device.
  • Device-specific page designs and editing: Design for every screen. Optimize pages for desktop and mobile independently by rearranging sections, hiding elements, and adjusting text formatting to create a seamless experience on any device.
  • Saved templates: Turn your organization’s best-performing campaigns into reusable starting points for consistent, scalable launches. That makes it easy to iterate, test improvements, or share proven frameworks with colleagues.

Together, these tools help nonprofits:

  • Launch campaigns faster
  • Stay on brand consistently, allowing supporters to connect more meaningfully
  • Create donor experiences that feel credible and trustworthy
  • Scale what works across teams and campaigns

5 key strategies for effective branding

Effective nonprofit branding goes beyond a color scheme or style guide. It’s an all-encompassing marketing strategy that centers your organization’s mission, core values, and initiatives to forge new relationships and strengthen existing ones. The strategies below can help take your organization’s brand to the next level.

1. Show how your nonprofit is unique

A strong nonprofit brand isn’t just about defining your mission. It’s about making sure your organization’s story and purpose come through clearly at every supporter touchpoint.

When someone encounters your nonprofit, whether through a donation page, email, social post, or event, they should quickly understand what drives your work and why it matters. A consistent and compelling expression of your “why” helps your organization stand out and builds deeper connections with supporters.

To bring your nonprofit’s story to life across channels:

  • Develop a distinct brand identity with a consistent visual style and voice across campaigns and communications.
  • Share stories and content that highlight the people, communities, and impact behind your work.
  • Make sure your messaging reflects the same core values across key touchpoints, like donation pages, emails, social media, and events.
  • Engage supporters in meaningful conversations on the platforms they use most, not just one-way updates.
  • Prioritize transparency and clear communication so supporters can see the real impact of their involvement.

You can also highlight what makes your nonprofit different by emphasizing:

  • Where you work: Do you serve a community or region others don’t?
  • Your approach: Do you solve problems in a unique way?
  • Your vision: What kind of long-term change are you working toward?

Ultimately, building a trusted nonprofit brand means ensuring every interaction—from how your team communicates with supporters to how your campaigns, content, and fundraising experiences show your impact—reflect your organization’s story.

2. Personalize your messaging

Think about the specific messages you want to share with different groups, such as new donors, returning supporters, Gen Z, volunteers, and fundraisers. Donor personas—based on interests, giving history, or level of involvement—can help you tailor messages to feel timely and relevant. You can also use them to create content tracks for distinct supporter groups.

This matters more than ever as supporter behavior continues to change. According to the 2024 Edelman Trust Barometer, 48% of people trust recommendations from friends and family compared to 33% for ads and 17% for the news. That shift makes community fundraising especially powerful.

Through community fundraising, supporters can share your mission in their words, tell personal stories, and reach networks your organization might never access on its own. Your supporters become extensions of your brand, and their voices often carry more weight than your nonprofit’s messaging alone.

To support this kind of personalization, focus on:

  • Equipping supporters with clear guidance so they can share your mission confidently and authentically
  • Providing strong visual and messaging foundations that keep personal fundraisers connected to your brand
  • Encouraging storytelling that reflects real experiences and motivations

3. Create a sense of belonging

A sense of belonging and connection starts with relatability. Supporters need to see themselves in your mission, in your community, and in the people you serve. A strong nonprofit brand makes it clear that anyone can contribute and make a difference.

Use your website, emails, campaign pages, and social media to highlight the people behind your work. Feature donors, volunteers, fundraisers, and community members to show the many ways supporters help advance your mission. While it’s crucial to recognize major donors, it’s even more so to spotlight everyday supporters and the impact they make.

When someone visits your “how you can help” page, what they see matters. If it’s filled only with celebrities or large donors, they may assume their support isn’t needed. Showing a wide range of supporters helps people feel welcome, valued, and motivated to get involved.

Belonging also comes from how you tell stories about the people you serve. A donor may feel distant from someone experiencing homelessness until they learn that the person is a parent who unexpectedly lost their job. Human stories build understanding, and understanding leads to action.

To create a stronger sense of belonging:

  • Highlight a diverse mix of supporters
  • Show multiple ways to get involved
  • Share personal, human-centered stories

When supporters see themselves reflected in your brand, they’re more likely to stay engaged.

4. Tap into supporters’ emotions

As a nonprofit, it’s crucial to speak to the heart and the mind. Facts and data help explain your work, but emotion is what inspires people to care, give, and stay involved.

Emotional connection can take many forms. It might mean sharing stories or testimonials that show how lives change because of your work. It can also look like celebrating supporters and communities, highlighting moments of joy, or using videos and content that make people smile, laugh, or feel hopeful.

The key is authenticity. Emotion should come from real experiences and impact that bring your mission to life and show supporters how meaningful it is. When your brand speaks to people’s emotions, it creates the kind of inspiration that can lead to lifelong supporter relationships with your nonprofit.

5. Become a thought leader

Positioning your nonprofit as forward-thinking and innovative can be a powerful brand strategy. While some supporters tend to stick with the organizations they’ve historically supported, many are drawn to nonprofits that embrace new ideas, tools, and approaches. Thought leadership allows you to reach new audiences without losing sight of your mission or brand consistency.

The good news is that being a thought leader doesn’t require having all the answers. It starts with showing up, sharing what you learn, and contributing ideas that advance your field. When your organization adds value to the conversation, your target audience begins to see you as a trusted voice and a leader in your space.

To build thought leadership over time, look for opportunities to:

  • Connect with peers and organizations across the nonprofit sector
  • Learn from conferences, webinars, blogs, and research
  • Participate in conversations by sharing insights and asking thoughtful questions
  • Follow up and build relationships with people doing similar work
  • Challenge outdated approaches and explore new ways to create impact
  • Collaborate on calls to action that align with your mission

Thought leadership—coupled with curiosity, openness, and collaboration—can make your brand influential and increase trust with your supporters.

Why your nonprofit needs branding guidelines

Brand guidelines detail how you present your organization to the world. When compiled into a clear, easy-to-use brand book, they give your team a shared reference point for making consistent decisions across all nonprofit marketing.

While there are many reasons to invest in branding, the strongest brand guidelines support three core outcomes:

  1. Create a cohesive narrative: Consistent branding helps you tell a clear, compelling story about your work. When your visuals, tone, and messaging align, supporters can easily understand who you are, what you do, and why it matters. This clarity makes it easier for donors to connect their support directly to real impact.
  2. Encourage donor trust: Consistency signals credibility. A polished, recognizable brand reassures donors that your organization is reliable and intentional. When supporters know what to expect from your communications, they’re more likely to trust that you’ll use their gifts thoughtfully and effectively.
  3. Support your staff, volunteers, and partners: Brand guidelines empower the people representing your organization. By outlining approved visual elements, messaging, and usage rules in one place, you make it easier for teams and partners to create on-brand materials without guesswork. This saves time, reduces friction, and keeps your communications aligned as you grow.

Internal vs. external brand guidelines

Internal brand guidelines cover all the details of your brand’s style, including program names, imagery standards, and voice and tone guidance. This style guide ensures every staff member can help keep your communications consistent.

For example, a volunteer coordinator may use your brand guidelines when creating promotional flyers for an event. Or a major gifts officer might reference them to ensure their message to a donor matches the brand’s voice and tone. They also come in handy when sharing internal announcements with your team or conducting a staff-wide presentation.

External brand guidelines are a condensed version of your internal brand book. These give a quick overview of your mission, values, website, logo, and CMYK colors (cyan, magenta, yellow, and black), which are common for designing print communications.

Additionally, external brand guidelines are useful for collaborating with vendors or community partners. For example, a color palette could help an interior designer set up your event space. Or your organizational highlights may help a city official speak about your cause during an awareness month.

5 core elements of brand guidelines

Brand identity guidelines should include design elements and messaging considerations that create a comprehensive view of your nonprofit. There are five core elements to include.

1. Mission

Brand guidelines should always start with your nonprofit’s mission statement. You can also include notes on your nonprofit’s vision and values. These elements guide everything you do. Having this information upfront in your brand book reminds your team and partners why you exist and the impact you have. All other elements of your brand should tie back to this.

2. Tone

A brand personality is a set of human characteristics that you want people to associate with your nonprofit. These guide your brand voice, helping set your tone and word choices in internal and external communications.

As a team, brainstorm around 3 to 6 words that you want your donors, volunteers, beneficiaries, and community partners to feel when they think of you. For example, your brand personality could be:

  • Interactive
  • Innovative
  • Thoughtful
  • Compassionate
  • Fun
  • Accessible

3. Visuals

This section of your brand book includes everything related to your visual identity. A main piece of this is your brand logos. Include details on how to resize or crop logos and where to find high-resolution versions of them. You’ll also want to include any secondary logos and note approved uses, such as a smaller logo to use as a favicon (browser tab icon) for your nonprofit website.

Your visual brand also includes your brand colors. Include information on RGB color codes (red, blue, and green) or hex codes staff can use in graphic design.

Photography is another essential part of your visual identity. Include guidance on the style of images your organization uses, such as candid, documentary-style photos or polished event photography, and where to find approved photo assets.

Refer to your brand personality to ensure your visuals and iconography match the tone you want to set. Then, note any inconsistencies you may need to correct. For example, if your brand voice is minimalist, flashy colors, complex logos, and busy photos won’t convey that tone.

4. Typography

Typeface is another way to communicate your brand. Fonts can express boldness, elegance, playfulness, and other characteristics your nonprofit may want to embody. Note in your brand guidelines which fonts staff should use. Include font sizes and styling, consider the different headers you may use, and note any preferences for white space between text.

5. Communications

The communications section of your brand book should outline verbal and written messaging guidelines for your nonprofit. This helps align everything from your social media posts and press releases to your tagline and logo usage.

This section may include instructions on:

  • Program names: Ensure everyone knows the full, proper names for your programs, how and when to capitalize them, and any approved acronyms.
  • Word choice: Note any rules on sensitive words. For example, a homeless shelter may refer to its guests as “people experiencing homelessness” rather than “the homeless.”
  • Email and voicemail: Share how staff should format their email signatures and record voicemail messages.
  • Press releases: Offer approved press release templates and stock language.

Your communications should always tie back to the tone outlined in your brand guide.

Keep every campaign on brand with GoFundMe Pro

Brand consistency is a trust signal. And as donor trust becomes harder to earn, visual credibility and clarity matter more than ever. GoFundMe Pro brings everything together in one place so nonprofits can spend less time rebuilding campaigns and more time driving impact.

Learn more about how GoFundMe Pro can help your nonprofit create personalized donation pages that convert.

Individuals running personal fundraisers also benefit from building a clear, consistent message around their cause. GoFundMe’s articles on how to raise money and how to raise money for charity offer individual-focused guidance for presenting a personal fundraiser in a way that resonates with donors.

Copy editor: Ayanna Julien

Promoting your nonprofit’s events on social media: A week-by-week plan

Rallying donors to attend your next event requires time, money, and mass coordination. So what do you do when your team is already stretched thin? With the right tools and support, you can plan future promotions more strategically, rally attendees more confidently, and turn every event into a powerful opportunity to engage your community and grow your impact.

Before you start: Setting clear goals and selecting the right social media platforms

Without clear goals, it’s difficult to track the impact of your promotions, regardless of how strategic they are. Start by asking a few simple questions:

  • How many tickets do we need to sell to reach our revenue goal?
  • How much social media engagement would we like to see before, during, and after the event?
  • Is there a specific percent increase in followership we’d like to achieve?

Additionally, it’s crucial to identify the platforms that best align with your target audience’s demographics and online habits. By the end of 2025, YouTube and Facebook were the most widely used social media platforms. However, usage varies significantly by generation. When you understand the makeup of your donor base, you gain clearer insight into where they spend their time and how they engage with content. For example, 63% of Gen Z use TikTok compared to 12% of Baby Boomers. Knowing this can help you focus your efforts on the channels most likely to drive awareness and participation among your target audience.

10-week social media event promotion timeline

Planning your event and its promotion at least 10 weeks out gives you the opportunity to cover all bases, from identifying the promotion timeline and delegating responsibilities within your team to ramping up in the final push before the event. Here’s a week-by-week outline to get started. Keep in mind that checking off an item each day of the week is ideal, but don’t get discouraged if that doesn’t happen. You’re not falling behind. Steady progress, no matter how small, is what makes the difference.

Week 1: Vision, messaging, and planning

Rally the team to start conceptualizing your event, including your event name, vision, and messaging.

  1. Introduce the team to your goals and vision for the event, and set up a recurring time to meet each week heading up to the big day.
  2. Select your event name and define key messaging for your team and supporters to leverage in their promotions.
  3. Determine how many team members you’ll need to support key tasks before launch and manage responsibilities on-site during the event. Once you’ve defined the scope, assign clear roles so everyone understands what they own.
  4. Start working on a detailed content calendar outlining all required postings for before, during, and after the event.
  5. Brainstorm, plan, and start executing your posts for next week.

Week 2: Timeline, design, and scheduling

Starting in week two, hold a weekly meeting to review the previous week’s performance and takeaways. Once everyone is aligned, shift your focus to design and copy development to keep upcoming promotions on track.

  1. Review the content slated to publish that week, making any necessary changes.
  2. Write the copy for your next two weeks’ worth of content. Planning content in advance helps you maintain consistency, reduce last-minute stress, and keep your messaging aligned as the event approaches.
  3. Scope what type and how many design assets your team will need for this batch of posts.
  4. Delegate design requests to your creative team.
  5. Once the copy and design assets are ready, schedule the batch of preplanned content.

Week 3: Sponsors and influencers/impact creators

In week three, prioritize identifying prospective sponsors and initiating outreach to secure early commitments.

  1. Organize a short list of potential event sponsors and influencers to work with, together with your team. This list should focus on sponsors and influencers with like-minded audiences, strong online presence, and a passion for your cause.
  2. Reach out to sponsors and influencers to request their sponsorship or participation.
  3. Outline sponsorship and influencer participation details.
  4. Add a batch of sponsor-related posts to your content calendar. Offer to collaborate on posts to maximize reach.
  5. Provide sponsors and influencers with messaging and design assets so they can post about the event in ways that feel most authentic to them.

Week 4: Volunteers and profiles refinement

Secure your staff and volunteers for the event and your social media promotion, and expand your outreach to social media channel groups.

  1. Discuss the expectations of supporting roles for on-site social media monitoring and posting during the event. Outline the schedule of volunteer responsibilities across all social media channels during the event, hour by hour.
  2. Delegate assignments for social media monitoring and posting during your weekly meeting.
  3. Address all volunteer questions and concerns to ensure team alignment.
  4. Update your social media profiles to promote the event. Include a link to the event in your bio, add your collateral to your profile picture, or explore features like Instagram Threads to engage in real-time conversations about the event.
  5. Research relevant groups, such as those on LinkedIn or Facebook, and send event invitations to group members.

Week 5: Pulse check

You’re halfway to the event, so now it’s time to focus on refining your promotions for maximum impact.

  1. Review your plans for social media activations during the event. Assess how you’re tracking on social media-related budget items.
  2. Determine how many paid social media ads you can incorporate into your plans based on budget.
  3. Collaborate with creative to design these ads.
  4. Make sure all your social media profiles are up to date with the latest event messaging, visuals, and calls to action.

Week 6: Volunteer training

By week six, your team is accustomed to the weekly promotion-planning schedule. Now, it’s time to strategize some of the smaller details. Use your weekly meeting to discuss how you’ll leverage your event volunteers to amplify your social media presence before, during, and after the event. Make sure to schedule time to train your volunteers on their roles or collect adequate resources they can review independently to feel comfortable performing their responsibilities. Now is also a good time to create a document that lists all speakers and important attendees and their social handles. Make sure to update this regularly as session details and speakers get finalized so you can engage with them via social media before, during, and after event day (as much as they’re comfortable with).

Week 7: On-site logistics

Week seven focuses on refining the logistics behind your on-site social media content. Start with the fundamentals: What equipment will you use for capturing content? Consider cameras, microphones, lighting, and any additional production tools. What about connectivity: Will there be reliable Wi-Fi to support real-time posting? Next, address permissions. Do you have attendee approval to feature them on your channels? From there, define your content workflow: Will you use prewritten captions or create them in real time? If writing live, establish a quality assurance process to ensure everything aligns with your brand voice and messaging. If you plan to capture attendee quotes, outline your approach in advance. What questions will you ask? How will you collect and document responses? And how will you secure approval to use those quotes in your marketing? Strong guidelines go beyond messaging. They should account for the real-world logistics of creating and publishing social media content on-site.

Week 8: Measurement and retrospective

In week eight, define how you’ll evaluate the success of your social media activations once the event concludes. Start by planning your retrospective: Do you have a meeting scheduled to review performance? Establish the benchmarks you’ll measure against and revisit the goals you set. Were they clear, realistic, and aligned with your overall strategy? Understanding how your efforts performed is essential for growth. Setting expectations now, before analysis begins, ensures a more focused, productive evaluation later.

Week 9: Final push

You’ve been building momentum for weeks, so now it’s time to tie up any loose ends before the big day. Meet to review your final social media push on all channels. Send an email blast to your current event supporters/attendees, reminding them to promote the event on social media. Then, it’s time to start your final social media push, incorporating scheduled countdown posts for each day from now until the event.

Week 10: Event day

You’ve finally reached the homestretch, and now all your efforts will center on making sure your event goes according to plan. Meet with the team to discuss final details, reviewing the hour-by-hour social media schedule. Review all your prescheduled event posts to ensure accuracy. Change the passwords to your social media profiles and circulate them to volunteers and staff requiring access. Lastly, print your speaker document list, along with all other relevant reference documents for the team and volunteers.

Measuring success

To measure your campaign’s success, identify key metrics your team will track. Here are some examples:

  • Followers gained
  • Video views
  • Number of impressions made
  • Number of likes, new subscribers, mentions, and shares

Revisit your top posts to identify what worked best. Which video posts performed particularly well? Which static posts garnered the most views or interactions? How do their performances compare to each other? Did your live posts see a significant uptick in engagement? Understanding your social media reach is a key building block to apply to future events.

Key performance indicators (KPIs) to track

Now that the event is over, return to your KPIs. Compare your posts’ engagement and reach with the turnout of your event. This helps determine whether your promotion style is on point or whether it needs specific local targeting. Tracking your return on investment shows whether your budget was correct or needs to be reassessed for future events.

Tools and analytics platforms

Use analytics tools to assess the performance of your social media promotions for the event. Facebook Insights is a free tool that offers a summary of KPIs, including reach and views. You can also choose a paid analytics tool, like Socialinsider, which analyzes multiple platforms and is easy to use.

Post-campaign analysis and optimization

After your event concludes and your campaign promotion is over, data interpretation is your next step. Review your likes, shares, and reach relative to your followership. You may even review the impact of your volunteers’ shares to gauge their impact. This helps you implement improvement strategies, such as choosing one social media channel over another.

Start promoting your events like a pro

This 10-week social media event promotion timeline is more than a list of to-do items. It’s a phase-driven, strategic framework designed to create momentum before, during, and after your event. Following this plan week by week provides the structure to identify measurable outcomes that impact your event—including donor engagement, attendance, and conversion—while activating your audience to support your cause. Copy editor: Ayanna Julien

The complete guide to high-impact donor survey questions

Donors are at the core of your nonprofit’s success. To retain their support, you must understand what motivates them to give and stay engaged.

If your retention rates are falling short of industry benchmark or your own internal goals, a donor survey is a great way to close the gap. With average response rates ranging from 15% to 50%, surveys give you direct access to meaningful feedback from a significant portion of your donor base.

Donor surveys help you better understand supporters’ preferences, expectations, and motivations so you can strengthen relationships and improve retention over time.

In this complete guide, you’ll learn how often to survey your donors, which questions to ask, which common mistakes to avoid, and how to analyze your results to drive stronger outcomes.

How often to survey your donors

Many nonprofits recognize the value of donor feedback and may already send an annual survey. However, when thoughtfully designed and strategically timed, donor surveys can do much more than check a box. They can deepen engagement and reveal meaningful insights about your supporters’ motivations and preferences.

Just as you analyze email performance metrics to refine your outreach strategy, evaluate survey results and response patterns to better understand how and when your donors prefer to engage.

Essential questions every donor survey should include

Every organization is unique, so the best donor survey questions for your nonprofit will vary based on your goals. However, we’ve identified six question categories for a general survey structure, which you can customize to your needs:

  • Donor profile
  • Program-specific
  • Supporter-interaction
  • Branding and messaging
  • Donor preferences and marketing engagement
  • Donor opinions

Donor profile questions

Whether the goal of this portion of your survey is to better understand new supporters or confirm accurate information for existing advocates, it’s critical to ask the right questions. Start by identifying donor demographics and confirming their contact preferences. These six key questions can help:

  1. What’s your most up-to-date email address? This is the most crucial piece of information for maintaining contact with your donor pool.
  2. What’s your most up-to-date mailing address? This question provides demographic information and allows you to implement other outreach initiatives, such as snail-mail campaigns or local events.
  3. What is your birthday? This detail reveals the age of your supporters, informing things like consumption habits and giving behaviors.
  4. Where do you spend most of your time online? This question identifies your base’s browsing habits, helps to pinpoint additional opportunities for donor engagement, and provides insight into potential campaign promotion avenues.
  5. Why did you make your gift? Supporters’ responses to this question help you understand why your base gives, which helps you tailor your campaign trajectory to their motivation.
  6. How was your donation experience? This question helps you understand whether your donor had a positive or negative donation experience and optimize donors’ preferred outreach pace and expectations, which is helpful for long-term donor retention.

Program-specific questions

Program-specific questions root out the most valuable information to resonate with your base, allowing you to fine-tune future outreach while keeping donors satisfied. The following five questions can draw out this information:

  1. Which of our programs is most appealing to you? This question helps you tailor outreach to better align with their interests.
  2. What new programs, if any, would you recommend we create? This prompt assesses your programs’ viability and welcomes donor feedback to provide crucial strategy direction.
  3. Are there any programs you would like to get more time in the spotlight? Responses to this question expose gaps in your marketing while introducing untapped opportunities.
  4. How often do you like to receive campaign updates? This information helps shed light on how often donors want to hear from you. Too much contact results in unsubscribes, whereas insufficient outreach can lead to missed opportunities. Finding the right communication balance helps maintain donor relationships effectively.

Supporter-interaction questions

These questions reveal a deeper level of motivation in your donor, exposing unique opportunities for future engagement. Let’s take a look at the five main questions:

  1. How would you best describe your relationship with our nonprofit? This question helps you understand how donors define their relationship with your organization, which provides insight into their motivations and long-term involvement capacity.
  2. Which types of communication do you enjoy receiving from our team? This prompt reveals which communication styles work best and helps create a path for future stewardship.
  3. Are you interested in volunteering with our nonprofit? This question provides a valuable piece of information that helps you identify who you can lean on when you need additional support.
  4. Are you interested in joining our recurring giving community? Anyone who responds yes to this question has a clear interest in expanding their impact. Use this insight to tailor your recurring acquisition audience and tactics.
  5. Do you share campaigns with your network via social media, email, word of mouth, or other means? This information helps determine whether your donors are active participants or passive supporters, and identifies opportunities to drive greater peer-to-peer sharing and visibility.

Branding and messaging questions

Understanding your brand’s public perception is essential to long-term success and engagement. Surveying brand-specific questions reveals your participants’ inner thoughts, allowing you to assess and refine your marketing and PR strategies as needed. Here are four strategic questions:

  1. What are some of your favorite brands? This info-packed question reveals aspects of your donors’ values and identity, which you can use to inform market segmentation, brand positioning and messaging, and strategic partnerships.
  2. Please choose three traits from the list that best describe our branding. The traits your supporters select tell you whether your brand resonates as you hope or whether you might benefit from revisiting your current brand-building tactics.
  3. How do you perceive our brand? This question helps you understand whether your public perception aligns with your internal efforts and sets the direction of your future campaigns and initiatives.
  4. Which social media channels do you use to engage with our brand? With so many available channels, historic forms of engagement may no longer hit the mark. Perhaps your audience doesn’t read emails, but they will tap or swipe to donate on a social media channel.

Marketing engagement and preferences questions

Understanding how someone engages with your nonprofit’s marketing strategy is key. Asking marketing survey questions, like the five presented below, provides insight into the effectiveness of your strategy.

  1. How likely are you to recommend donating to our nonprofit? This question helps you understand whether your audience is willing to recommend your nonprofit, determines how active and passionate they are about your cause, and exposes whether there’s potential to activate them in new ways, like community fundraising or recurring giving.
  2. Do you prefer to be contacted by phone, text, email, or other means? Supporters’ responses to this question help you implement donor communication preferences that foster a strong rapport.
  3. Which types of content do you prefer: email updates, blog posts, educational videos, behind-the-scenes clips on social media? This question exposes donors’ online habits, providing insight so you can allocate your content strategically.
  4. Would you allow us to publicly celebrate your impact on a future fundraising campaign? A yes or no to this question helps you understand donor motivation. Some donors appreciate recognition, whereas others prefer anonymity.
  5. Would you be willing to provide us with a quote or testimonial? Understanding this information can help you shape a strategy that reflects and reinforces your supporters’ respect for your organization.

Donor opinions and feedback questions

Donor opinions help feed your organization’s mission. Here are five questions you can ask your supporters:

  1. How well do we demonstrate the real-world impact of donor contributions? This information reveals whether supporters feel acknowledged and informed about their gift’s impact and determines your level of value reinforcement, a key driver of donor retention.
  2. What do you like most about our mission? This question reveals donors’ motivation, connection, and passion for your cause.
  3. What type of updates would you like to see from us in the future? This prompt takes donors’ preferences into account and informs how to shape future outreach.
  4. What would inspire you to sign up as a monthly giver? This insight informs how you can amplify donor impact, such as introducing donation incentives or community-building initiatives for recurring donors.
  5. What would you recommend to improve our storytelling, if anything? This question puts the power in the donor’s hands to voice their opinion, helping you optimize the structure of your communication.

Advanced survey strategies for maximum response rates

If you want healthy response rates, you need to take survey length and timing into account.

Short introductory surveys perform best with 3 to 5 questions, whereas a comprehensive survey may incorporate 15 or more questions. Optimizing your survey for mobile use ensures you reach a broader audience and makes it easier for supporters to complete it at their convenience.

Strategic timing is equally as important. Post-help session surveys show that your organization values donor experience and feedback, whereas gift anniversary surveys remind supporters of the impact they’ve made and re-engage them in your mission. After supporters complete a survey, consider how you’ll continue to steward the relationship.

Analyzing and acting on survey results

Once you’ve issued your survey and collected the responses, it’s time to put the data into action.

First, consider creating automated alerts for negative feedback. If respondents flag a gap in your messaging, you’ll want to know right away.

Next, identify the broadest trends in your pool’s input. Look for areas that perform well and those that may need reevaluation. For areas needing attention, nonprofits should:

  • Identify specific strengths and weaknesses to understand where programs or messaging are effective and where improvements are needed.
  • Thank respondents for their time, showing that you value their input.
  • Communicate next steps to demonstrate how you’ll use their feedback.

Following up: Turning survey insights into stronger relationships

Successful surveys make supporters feel heard and appreciated, while also providing valuable donor information. This, in turn, can grow into long-sustaining donor relationships.

Once a donor completes a survey, nurturing the relationship is crucial. Email can be one of the best ways to continue post-survey relations.

However, make sure to tailor that post-survey outreach by donor persona, so your message lands and your donor knows you considered their feedback. A donor persona is a summary of your donor’s habits and preferences, which you can use to apply to potential donors with similar demographics. Implementing this technique post-survey is critical to donor retention and sustained engagement.

This helps you determine the best donor retention strategies. For example, your Gen Z donors may prefer small monthly donations via social media platforms, whereas your Baby Boomer base may prefer an annual donation, solicited via email at the same time each year.
Reviewing and understanding your donor survey data is key to maximizing conversion. Your survey data can also help you segment donors, such as those who participate in Giving Tuesday and those who don’t.

Common survey mistakes to avoid

While donor surveys can fuel your nonprofit’s planning and strategy, implementing them incorrectly can have a negative impact. Here are some common pitfalls to avoid:

  • Sending surveys too often, which can alienate and exhaust your donor base
  • Writing your questions in a way that encourages a particular response, increasing the chance of bias—for example, asking how much a donor enjoyed making their contribution assumes the donor experienced enjoyment, whereas asking them to describe their donation experience is neutral and open-ended, drawing an authentic response from the participant
  • Failing to follow up, preventing your nonprofit from further stewarding that relationship
  • Providing too few response options, which don’t cover all sides of a question
  • Providing too many questions, which can lead to survey fatigue or abandonment

Turn donor insights into action

Keeping your donor community engaged is essential to nonprofit success, and surveys can provide a foundation for strong, long-term relationships. Effective donor surveys follow a simple structure: Begin with a warm welcome, address program-specific topics, invite meaningful supporter input, and reflect your organization’s branding and messaging throughout.

With this framework, you’ll be better positioned to gather insights into donors’ communication preferences, engagement habits, and overall perceptions of your work.

Most importantly, act on what you learn. Demonstrating that you’ve heard and implemented donor feedback reinforces trust and shows appreciation for the time and insight they’ve shared.

Copy editor: Ayanna Julien

Debunking 7 donation match myths that may hold you back

This blog was written in collaboration with the team at Double the Donation, an online donation matching tool built to amplify nonprofit fundraising.

For many nonprofits, donation matching feels like a no-brainer. Matching programs drive more than $2–$3 billion in donations annually, and 84% of donors say they’re more likely to give if a match is offered. Yet, persistent myths about matching gifts still hold organizations back from maximizing their fundraising potential and reaching their goals.

Understanding the mechanics of matching is the first step toward building a sustainable revenue stream. Let’s get started.

The basics of donation matching in nonprofit fundraising

Donation matching is a form of philanthropy where a third party (often a company, major donor, or foundation) matches contributions from individual donors.

While many people think primarily of corporate matching, the truth is that matching encompasses several different forms. These include:

Employee matching

With employee or corporate matching gift programs, companies match employees’ donations to nonprofits and schools. According to Double the Donation research, over 26 million individuals work for 24,000+ companies that match donations.

Fundraising matches

Similar to employee matching gifts, fundraising matches empower employees to request funds for donations they raise. These initiatives often coincide with peer-to-peer fundraising campaigns, such as run/walk/rides and other event-a-thon experiences.

For example, if a fundraiser collects $1,000 for a 5K charity run, they can request an employer match, even if they didn’t contribute the funds themselves.

Custom matching gift programs

With a custom matching gift program, a company matches its employees’ donations. However, it matches gifts to a single nonprofit through an established partnership.

Donation match challenges

Through donation match challenges, a major donor agrees to match gifts up to the total collected within an established time frame. These initiatives instill urgency and often align with time-based efforts like Giving Tuesday.

Matching grants

With matching grants, the recipient collects a predetermined amount (typically equal to the match) via other donations. For example, a donor might propose a $10,000 donation. However, the nonprofit must first raise $10,000⁠ on its own.

Debunking common donation-matching myths

Let’s take a closer look at the most common myths about matching donations. Clearing up these misconceptions can remove unnecessary friction and set your organization up for a more successful campaign.

1. Few companies provide donation-matching programs

Many nonprofits hesitate to pursue employer-matching gifts, assuming that companies offering these programs are rare. In reality, the opposite is true.

Our research shows that tens of thousands of companies offer matching-gift initiatives for employees. This includes 65% of Fortune 500 companies, including Microsoft, Coca-Cola, State Street, and more.

Pro tip: Invest in a comprehensive matching gift database to easily identify program availability, guidelines, and submission processes.

2. Match-eligible donors are aware of the opportunities

Another common myth is that corporate match-eligible donors are already aware of the opportunity. We mentioned that over 26 million individuals work for companies that match gifts. However, most of them have never heard of these programs. In fact, research indicates that 78% of eligible donors are unaware of whether their company matches donations.

Pro tip: Take a proactive approach to marketing corporate matching to close the knowledge gap and ensure donors double their gifts.

3. Donation matches are “one-and-done” events

Donation matches aren’t a single-use tool. Whether within a single campaign or across your annual calendar, frequency breeds urgency rather than fatigue.

The more opportunities to double impact, the better. You can even turn a recurring match into an annual event, such as a gala or a Giving Tuesday tradition.

4. Donation matching is seasonal

Giving Tuesday and year-end giving are great opportunities to prompt matchable donations. However, proper communication can make your match successful any day.

In fact, dedicated donation matches can be the perfect way to boost donation amount and volume during the summer downtime, spring appeals, cause awareness days, or other events.

5. If you create a match, donors will come

It’s critical to view your match as you would any other campaign and promote it to as many donors as possible to maximize the return.

Consider your:

  • Subject lines or email headers
  • SMS campaigns
  • Website announcement bars
  • Social media stories and ads
  • Donation page pop-ups

A donation match isn’t necessarily effective because it’s available. If donors don’t know how to take action within your match window, they’re unlikely to get involved.

6. A match is limited to specific donations

Many organizations believe that donation matches apply only to standard one-time appeals. In reality, you can (and should) leverage matching gifts across your entire fundraising ecosystem. This includes:

  • Events: From galas and benefit concerts to 5Ks, event-related contributions often qualify for corporate matching.
  • Community fundraising: Adding a matching component to individual fundraising pages can go a long way in empowering advocates.
  • Recurring gifts: Unbeknownst to some, monthly donations and payroll gifts are typically eligible for matching. To streamline the process, batch donations for a single annual submission.

The bottom line is that donation matches are far more versatile than most realize. By expanding your matching-gift opportunities to include diverse campaign types, you ensure that every donor has the chance to double their gift.

7. Donation matching is complicated

Our final myth is a leading cause of unclaimed matches. It’s the idea that the matching gift request process is complicated for supporters.

However, the truth is that requesting a match is typically quick and easy. Although the donation process varies by company, most programs involve a brief online matching gift form that requests basic information about the employee, their donation, and the nonprofit organization.

Double the Donation [and GoFundMe Pro] provide the tools to increase our matching gift revenue in ways we would never be able to without them. We saw an increase in both engagement and matching gifts.

GMHC

Pro tip: Equip your nonprofit with best-in-class matching gift technology. Get a demo of Double the Donation and be sure to mention that you use GoFundMe Pro.

How donation matching works (step-by-step)

Whether leveraging a corporate program or establishing a challenge grant, here’s how the typical lifecycle goes:

  1. Finding the match: Your nonprofit identifies a funder (a corporation, major donor, or board member) willing to match incoming donations.
  2. Securing the initial donation: A supporter contributes during the active match period.
  3. Verifying eligibility: For corporate matches, the donor researches their employer’s program. For challenge grants, the fundraising tool automatically tracks the gift toward the match goal.
  4. Activating the request: For corporate matches, the donor submits a request to their employer. For challenge grants, the match is “unlocked” once the total goal is reached.
  5. Disbursing the match: The funding source (the company or major donor) sends the matching funds to the nonprofit once the conditions are met.

This process ensures that every dollar has the chance to go twice as far. Fundraising software can also automate these steps with reminders and real-time progress bars.

Benefits of a complete donation-matching strategy

Beyond the extra money, donation matches offer several advantages for nonprofits. These include:

  • Increased retention: Supporters feel more connected to a mission when they see their contributions doubled.
  • Higher conversion rates: A match creates a “now or never” feeling, pushing undecided visitors to complete their gifts. This urgency helps nonprofits convert observers into contributors.
  • Corporate connections: Employee matching is often the first step toward a corporate relationship. By tracking which companies match gifts to your cause, you can identify high-value prospects for future partnerships.
  • Improved supporter data: When donors search for their company, you gain valuable insights into where they work. This data enables personalized outreach and helps you understand supporters’ professional demographics.

A matching gift strategy is about more than the immediate financial gain. It’s a tool for building long-term sustainability and deepening relationships among the nonprofit, individual donors, and the corporate world.

How to source and secure matching gifts

Finding a partner involves examining your network from a new perspective. Here are a few strategies to consider:

Corporations

Corporations can be your most valuable sources of matching gifts. Clear communication (and ample resources to assist donors in advocating for new matching programs⁠) encourages participation.

Companies may also consider funding a matching challenge, a matching grant, or another type of match to expand beyond their workforce.

Small businesses

Look to nearby boutiques, accounting firms, grocery stores, service providers, and restaurants. Smaller businesses often receive fewer sponsorship requests, and your shared commitment to the local community can make outreach more personal and effective. As a result, these partnerships may be easier to establish and grow.

Influencers and impact creators

Influencers and impact creators can mobilize modern supporters in powerful ways. With their broad reach and engaged online audiences, they can encourage followers to give toward a matching campaign. And if they’re personally aligned with your mission, they may even contribute a matching gift themselves.

Major donors

A major donor-funded match amplifies gifts from other individuals by leveraging a generous supporter’s contribution. To get started, use prospect research strategies to locate a donor willing and able to fund a match. From there, consider face-to-face meetings or video chats to pitch the idea.

Board members

A nonprofit’s board of directors is one of its most valuable donors and an ideal prospect for funding a match. Many companies (such as U.S. Bank, Autodesk, and Schneider Electric) even offer unique matching gift programs for board members.

Crowdfunding

While nonprofits often rely on a key contributor to supply a matching gift, some organizations lack the capacity to secure a match from a single donor. In that case, consider a crowdfunding campaign to combine smaller or midlevel gifts.

Creating your dynamic matching gift strategy

Donation matching isn’t just a bonus for your fundraising. It’s a vital part of a modern strategy. By dispelling the myths that hold you back, you can significantly increase your revenue and engagement.

And remember⁠, empowering your team with the right technology can go a long way. Learn more about how GoFundMe Pro and Double the Donation⁠ can help.

FAQs about donation matching

We’ve addressed common donation matching inquiries to help you navigate the process with confidence.

How do I pitch a donation-matching partnership?

Start with the relationships you already have. A warm introduction can make all the difference when approaching a potential partner.

Does a staff member know the owner of a local business? Do multiple donors work for the same generous employer? Leverage existing connections to open doors and build a strong foundation for the partnership.

What is the average donation match ratio?

The most common ratio is 1:1, meaning the company or major donor matches the initial contribution dollar for dollar. However, some match campaigns offer 2:1 or 3:1 matches to achieve greater impact.

Can you layer multiple matching gift opportunities?

Most often, yes. To amplify the impact of donations, consider layering multiple matching gifts, such as an employee match on top of a challenge gift.

For example, imagine an individual donates $100 during a challenge match, bringing the total to $200. When the donor’s company contributes an additional $100, the total comes to three times the initial gift.

Are there deadlines for requesting a match?

Yes. Challenge matches are generally organized during a specific period, such as an affinity month or designated giving day. Meanwhile, most companies require employees to submit match requests by the end of the calendar year or within a few months after the donation.

What types of organizations are eligible?

Most 501(c)(3) nonprofits and schools qualify for donation matches. However, some companies or foundations may have restrictions on religious or political organizations, so it’s crucial to check their specific policies.

Copy editor: Ayanna Julien

8 peer-to-peer fundraising tips to reach and rally more nonprofit supporters

Peer-to-peer (P2P) fundraising is one of the most powerful ways for nonprofits to expand their reach, engage new donors, and increase giving. By empowering people to fundraise on your behalf, you unlock networks your organization might never reach on its own.

But here’s the reality: Traditional peer-to-peer campaigns are hitting their natural limits.

Participation across traditional peer-to-peer channels is declining. Social fundraising on platforms like Facebook is down year over year. And even when signature events like runs, walks, or rides draw crowds, many nonprofits are seeing lower dollars raised per individual fundraiser than in years past.

However, that doesn’t mean peer-to-peer is losing relevance. It means it’s evolving.

Supporters still give because of people and stories they trust, but they want more flexibility, ownership, and authenticity. That shift is driving the rise of community fundraising, which expands peer-to-peer beyond time-bound events into everyday moments that supporters choose to champion.

In this post, we’ll share actionable community fundraising tips to help nonprofits strengthen traditional peer-to-peer fundraising campaigns while embracing community-driven initiatives. You’ll learn how to empower supporters to tell your story in their own words, activate new audiences, and scale impact, all while reducing friction with platforms like GoFundMe Pro.

Empower your supporters, expand your impact

Traditional peer-to-peer campaigns often revolve around a single moment, like an in-person event. Community fundraising expands that model by recognizing a simple truth: Support doesn’t only show up on event day.

Community fundraising invites supporters to fundraise for your cause in ways that reflect their lives and values, such as birthdays, personal milestones, creative challenges, memorials, livestreams, or moments of urgency. It turns supporters into advocate-fundraisers, not just participants.

We often hear about the internal pressure to justify or even save a peer-to-peer program when leadership is focused on short-term ROI. It’s time to shift that conversation to long-term value. The long-term value of many community fundraising initiatives goes far beyond event-day revenue. These programs introduce new supporters to your mission and build the pipeline for future donors, advocates, and lifelong engagement. Community fundraising programs shouldn’t be measured only by immediate ROI. Their greatest value is in how they grow your donor base and create a new wave of loyal giving over time.

Natalie Stamer

Co-Owner and Managing Partner of Streetlight Digital


The community fundraising tips below will help nonprofits embrace this shift, without abandoning the traditional P2P fundraising efforts that already work.

1. Grow your reach through your personal networks

One of the most effective community fundraising tips is also the simplest: Let people do the talking.

Peer-to-peer fundraisers work because trust is at their core. New supporters are far more likely to give when a friend, family member, or colleague asks them directly—especially when paired with a personal story.

To expand your reach:

  • Encourage fundraisers to share why your cause matters to them, not just what your nonprofit organization does
  • Promote sharing across multiple channels: social media platforms, text, email, and group chats
  • Show supporters that participation doesn’t have to look like a run or walk—nonprofit fundraising can happen anywhere

Strong storytelling makes these asks more compelling. One helpful approach is guiding supporters through a simple framework:

  • Why I care (personal connection)
  • Why now (urgency or moment)
  • How to help (clear call to action)

Resources like nonprofit storytelling worksheets can help supporters shape authentic messages without sounding scripted.

Platforms like GoFundMe Pro also help extend your reach by operating within a broader ecosystem. When supporters use a fundraising platform people already know and trust, their calls to action not only reach personal networks but also GoFundMe’s 200M+ donor community, lowering barriers to participation and increasing visibility.

2. Adopt a community fundraising mindset

If there’s one fundraising tip that unlocks long-term growth, it’s to stop limiting how supporters can show up.

When practicing community fundraising, the nonprofit sets the inspiration and, at times, the framework, whereas the supporter drives the action. Peer-to-peer participants might decide to stream a video game marathon, run 100 miles, host a dinner party, or shave their heads. They choose the activity that fits their lifestyle and their network.

This matters because it changes the dynamic of the relationship. You aren’t just asking them for a favor. You’re giving them agency. Even better, you’re inviting them to be a co-owner of your mission.

This approach is especially effective with Gen Z and Millennials, who are highly motivated by causes but less interested in rigid, event-based participation. They value flexibility, digital-first fundraising tools, and the ability to align giving with their identity and values.

GoFundMe Pro makes community fundraising easier, whether your supporters launch a fundraiser, take on a challenge, or create a campaign that directly benefits your nonprofit. Even better, once you claim your verified Nonprofit Page, your GoFundMe Pro dashboard automatically captures all donations and supporter details for seamless reporting.

In 2025 alone, supporters created over 80,000 challenge-style fundraisers, from yoga challenges and hikes to readathons and gaming events.

3. Reduce friction with built-in coaching and guidance

One reason community fundraising stalls is a lack of confidence. Supporters want to help you reach your fundraising goals, but they’re not always sure what to do next, when to share, or how to succeed.

That’s why providing coaching and ongoing support is one of the most critical elements of a successful community fundraising strategy.

Traditional approaches often rely on:

  • PDFs and static toolkits
  • One-time training sessions
  • Manual check-ins that don’t scale

Effective community fundraising requires automated, data-driven coaching at scale.

With GoFundMe Pro, fundraisers have support from start to finish through built-in coaching, activity tracking, and smart nudges that spark engagement. Each fundraiser has access to a personal command center with recommended next steps, prewritten social media posts and emails, and suggestions for whom to reach out to next.

This guidance helps supporters move forward with confidence, without feeling micromanaged. It also frees nonprofits to focus on strategy while our platform handles the heavy lifting, drawing on insights from a community that has raised over $40 billion.

When it’s easy for supporters to succeed, everyone wins.

4. Celebrate fundraisers to foster long-term engagement

Celebration isn’t just about motivation. It’s about retention.

Celebrate supporters by recognizing first-time fundraisers, highlighting milestones, such as first gifts or goals reached, and sharing thank-you messages that connect their efforts directly to impact. This reinforces that community fundraising isn’t a one-off initiative. It’s part of a lasting relationship.

Plus, GoFundMe Pro makes this easier with real-time tracking and alerts, allowing nonprofits to acknowledge progress quickly and authentically.

5. Make giving easy and mobile-friendly

The most nonprofit website traffic comes from mobile users (including phones and tablets). Mobile users accounted for 52% of all visits in 2024, and desktop users accounted for 48%.

Making giving easy and mobile-friendly isn’t a nice-to-have. It’s essential.

More importantly, mobile-first experiences support in-the-moment sharing and spontaneous giving, which are critical to successful peer-to-peer fundraising campaigns and community fundraising methods. When someone sees a friend’s personal fundraising page, they should be able to give instantly and seamlessly.

That means fast-loading donation pages, streamlined checkout flows, AI-powered donation forms, and clear suggested amounts with impact statements that make it easy to act in the moment.

GoFundMe’s seamless mobile experience is for these exact moments, making it easier for supporters to act on their emotions and generosity.

6. Use data to track, learn, and celebrate success

Strong community fundraising strategies don’t stop at launch. They rely on ongoing measurement.

Tracking performance helps nonprofits understand what works, where supporters are most engaged, and where to focus next. Key metrics to monitor include:

  • The number of active fundraisers/individual fundraising pages
  • Average dollars raised per fundraiser
  • Amount raised among top fundraisers
  • Share activity
  • Conversion rates

With these insights, organizations can identify high-performing fundraisers, test new approaches, and celebrate meaningful milestones. GoFundMe Pro’s reporting and analytics tools make it easier to visualize performance, take action, and support recognition and stewardship that drive repeat engagement and overall fundraising success.

7. Collaborate with influencers and community leaders

Influencers don’t have to be celebrities. In fact, the most effective advocates are often trusted voices within a specific community: teachers, creators, local leaders, or deeply passionate supporters.

This is especially true for younger donors, as Gen Z and Millennials are increasingly inspired by impact creators—people who use their platforms to raise awareness and drive charitable donations. More than half of Gen Z say they trust impact creators to donate on their behalf, highlighting the growing role of social-driven philanthropy.

Partnering with these community-based influencers can expand your reach into new networks, add credibility to your campaign, and inspire others to start fundraisers of their own. It’s a powerful way to scale community fundraising organically, fueled by trust and authenticity.

8. Share impact stories often

Finally, close the loop. Donors and fundraisers want to know whether their efforts made a difference. Consistently and authentically sharing impact stories keeps supporters engaged and reinforces why community fundraising works.

By highlighting the real people, programs, and outcomes made possible by community support, you turn participation into pride, and pride into long-term advocacy. For practical tips on doing this well, check out our storytelling guide.

GoFundMe Pro helps nonprofits bring those stories to life. With modern, branded donation pages, expansive community fundraising, Meta social sharing, and user-friendly live event tools, nonprofits can reach millions and amplify impact storytelling across their community.

The future of peer-to-peer fundraising is community-led

Peer-to-peer fundraising isn’t fading. It’s transforming. The nonprofits that will thrive are those that treat their mission as a shared cause and empower their community to lead. Embracing community fundraising means moving beyond rigid events and scarcity thinking to spark real connection, creativity, and momentum.

With the right tools, strategy, and platform, nonprofits can mobilize supporters, expand their reach, and build lasting communities of advocates, alongside the 200M+ already active on GoFundMe.

Now is the moment to modernize your community fundraising approach and unlock what your supporters can achieve together.

Individual fundraisers looking to sharpen their approach can also benefit from these principles. GoFundMe’s guides on common fundraising mistakes to avoid, fundraising tips for small businesses, and how to make a fundraiser go viral offer action-oriented advice tailored for personal fundraisers.

Copy editor: Ayanna Julien

How to increase your nonprofit’s visibility [3 cost-effective strategies]

Visibility and public awareness are vital for any nonprofit organization, whether you’re rescuing animals or feeding the hungry. People need to know you exist so they can support you. However, many nonprofit organizations struggle to gain exposure due to limited budgets and time constraints.

The good news is that there are simple, low-cost ways for nonprofits to reach a wider audience, such as community fundraising, social sharing, and partnering with today’s impact creators.

Here, we’ll discuss how to establish and maintain partnerships with the right people and organizations, build a strong, memorable presence at local events, and use media strategically to amplify your mission. You’ll also learn how to activate your supporters as advocates and empower your community to take your cause into their own hands.

Paired with GoFundMe Pro’s fundraising tools, these strategies can help expand your reach, strengthen your presence, and attract lifelong supporters.

1. Partner up to reach new audiences

The goal is simple: Grow your visibility to inspire more people to support your cause. One effective way to do that is by partnering with aligned organizations, local businesses, and trusted advocates.

Initiating and cultivating partnerships—whether with businesses, community organizations, or individual advocates—can introduce your mission to new audiences, from a local company’s employees to a sports team’s fans, a restaurant’s patrons, or an impact creator’s online community.

For example, the Nashville Sounds, a minor league baseball team, hosts a “Charity of the Game” program that allows selected nonprofits to sell discounted game tickets, with a portion of the proceeds benefiting its cause. In addition to introducing these organizations to new audiences, the program positions the team as a charitable member of the community, strengthening its credibility and reputation. It’s a true win-win.

That said, you don’t always have to pursue formal partnerships. You can instead empower supporters to spread the word by educating them on meaningful ways to engage with your mission, equipping them with the right tools, and providing the support they need to inspire their networks. By empowering influencers and everyday advocates, you open the door to supporters you may not have reached otherwise. Even better, these introductions come through voices their audiences already know and trust, giving your cause instant credibility.

GoFundMe Pro’s community fundraising tools enable supporters to champion your cause in ways that feel authentic to them—through traditional peer-to-peer campaigns, livestreams, challenges, or other creative efforts. Each initiative extends your reach, connecting your mission to their friends, family, peers, and followers.

However, before approaching potential partners, take time to do your research. Start the conversation with a clear understanding of who their audience is, how they engage that audience, and how your missions align. Be prepared to articulate the value you can offer in return. The strongest nonprofit partnerships center on shared purpose and mutual benefit.

2. Bring your work to popular local events

The best way to let people know you exist is to position your organization in the spaces—physical or digital—where people already spend their time.

Establishing a strong presence at popular local events is a great place to start. This might include farmers’ markets, holiday celebrations, or live concerts. The key is identifying events that attract mission-aligned crowds.

Fortunately, community events are often happy to host nonprofit organizations. Look at your city’s schedule of upcoming events, contact the organizers of the ones that interest you, and ask what role your nonprofit can play. To stand out from the crowd, it’s critical to have an eye-catching display or fun activity to attract people to your table.

For example, Keep A Breast Foundation has had great success through its ongoing presence at the Vans Warped Tour, a summer concert series that attracts many young music lovers.

The Keep A Breast Foundation’s strategy shows the importance of considering an event’s audience. Because it aims to eradicate breast cancer in future generations, the Van’s Warped Tour’s crowd of teens and young adults is the perfect match for its message.

Events create the perfect stage for GoFundMe Pro’s live fundraising tools. Turn a contest or special activation into a livestream experience, and maximize impact with clear donation links, real-time alerts, and an on-screen QR code that lets supporters contribute in seconds.

Streaming portions of the event on Instagram, TikTok, or other social media platforms is another way to engage your online community in real time. By connecting in-person and virtual audiences, you create an interactive experience that keeps supporters engaged, invested, and ready to act.

3. Mingle with the media

Local media, whether it’s newspapers, radio, blogs, or TV channels, often cover charity campaigns and local events in their roundups. That said, you’ll likely have to be proactive to get their attention. Reach out to media outlets early to submit your request and provide all the necessary details to promote your initiative effectively.

Plus, local news channels may even be able to get your story in front of their nightly viewers, which is great exposure and puts faces and personalities to your cause.

Grow your reach through community partnerships

Building meaningful visibility for your nonprofit doesn’t require a massive marketing budget. What you need is connection.

By investing in the right partnerships and empowering your supporters to take the lead, you tap into existing networks that already trust the people introducing them to your cause. Whether collaborating with a local business, showing up at a community event, earning media coverage, or inspiring supporters to launch a peer-to-peer challenge, each effort expands your reach in an authentic, sustainable way.

Community fundraising is especially powerful because it transforms supporters into advocates. When someone fundraises on your behalf, they’re not just sharing a link: They’re sharing a personal endorsement. And that kind of trust-driven introduction can open doors that will take your nonprofit far beyond what traditional marketing can.

With the right strategy and tools, you can turn partnerships, events, media, and supporter-led campaigns into a steady engine for growth. GoFundMe Pro’s community fundraising solutions make it easy to activate your network, amplify your message, and bring new supporters into your mission.

Visibility doesn’t come from spending more. It comes from showing up, building relationships, and empowering others to share your story.

Copy editor: Ayanna Julien

Nonprofit SWOT analysis: The ultimate guide to advance your mission

A SWOT analysis is a critical element of any nonprofit organization. SWOT stands for strengths, weaknesses, opportunities, and threats, and if you want to move your mission forward, you must carefully consider each of these aspects.

The goal of a SWOT analysis is to maximize your nonprofit organization’s impact by grounding decisions in the facts and data behind your cause. To make the most of it, there are several questions you must ask and answer. From there, you can create a clear, actionable plan to guide your organization forward.

However, a SWOT analysis is only as useful as the data behind it. With tools like GoFundMe Pro, nonprofits have a complete view of their marketing and fundraising performance, making it easier to turn data into action.

What is a nonprofit SWOT analysis?

A nonprofit SWOT analysis is a strategic planning tool that examines your organization’s internal strengths and weaknesses, as well as external opportunities and threats, to maximize your overall impact. It’ll help you gain clarity on where you currently stand and enable you to better plan for the future.

The difference between internal and external factors

A SWOT analysis for nonprofits captures a full view of your organization’s health and performance.

Strengths and weaknesses, which are internal factors, are the factors you can control. These are things within your nonprofit that you do well or could improve on. For example, one of your strengths could be sustaining a robust volunteer base. However, you might lack the social media skills necessary to achieve your goals.

Opportunities and threats, which are external factors, are outside your control. For example, an opportunity could be partnering with a local business, whereas a threat could be periods of economic uncertainty.

Why a SWOT analysis works well for nonprofits

When done well, a SWOT analysis can mean the difference between guesswork and clear priorities for your nonprofit. It helps you decide on key aspects of your strategy, such as:

  • Fundraising: How will you motivate supporters to say yes and contribute to your mission?
  • Messaging: How will you communicate your mission and goals to your community?
  • Programs: What programs will you implement to help those who need them?
  • Capacity: How much of an impact can you make with the tools and resources currently available to you?

By defining these four areas, your nonprofit can plan with confidence, rally support, and create lasting change.

Before you start: Gather clean, clear data

Before you dive into your analysis, you’ll need to gather internal and external data. However, this isn’t a solo endeavor, nor one done from memory. If possible, have your whole team review the records you’ve kept so far.

You need concrete facts and numbers to accurately assess your position. Make sure you have the following information:

  • Campaign results: What are the numbers behind your weakest and most successful campaigns?
  • Donor patterns: Have you observed distinct giving patterns at different times of the year?
  • Retention: How many supporters have donated more than once?
  • Email performance: Are your emails and other communications receiving adequate engagement?
  • Volunteer participation rates: How many people are volunteering, and how many are repeat volunteers?

GoFundMe Pro’s fundraising reporting tools help nonprofits track this data, making it even easier to build a SWOT analysis.

Nonprofit SWOT analysis worksheet

As we outlined above, a traditional nonprofit SWOT analysis is divided into four quadrants: strengths, weaknesses, opportunities, and threats. The internal factors—strengths and weaknesses—will typically appear in a single row at the top, whereas the external factors—opportunities and threats—will appear in the row underneath.

Strengths

We recommend starting with the positives. To identify your nonprofit’s strengths, answer the following questions in detail:

  • What does your organization do well?
  • What sets you apart from other organizations serving your cause?
  • What positive feedback have you received from supporters and beneficiaries?
  • How has your organization grown since its inception?
  • What programs or initiatives have been most successful or impactful?
  • What internal processes or systems work well and boost efficiency?

Weaknesses

When identifying areas for improvement, consider the following questions:

  • Which areas of your organization haven’t received enough attention or resources?
  • Where did your programs or initiatives fall short last year?
  • Which parts of your strategy didn’t deliver the expected results or return on investment?
  • Are there gaps in staff skills, capacity, or expertise that limit impact?

Opportunities

To assess your potential opportunities, ask yourself these questions:

  • Where could you innovate or expand your fundraising efforts?
  • Are there emerging trends or needs in your community that your organization can address?
  • Could advocacy or policy efforts create new openings for impact?
  • Is your nonprofit dedicated to fostering innovation and growth?
  • What partnerships could increase your organization’s value and reach?

Threats

Assess and plan for potential threats and external factors with the following questions:

  • What internal or external factors put your organization at risk?
  • What political, economic, or environmental challenges could affect your programs?
  • Do you face any staffing challenges in your daily operations?
  • Could changes in funding, donor behavior, or grants affect your financial stability?
  • What reputational risks could affect supporter trust or public perception?
  • Could technological changes or cybersecurity threats disrupt your work?

Nonprofit SWOT analysis examples

Here are three examples to give you a clearer picture of how it works.

Example #1: Small nonprofit establishing predictable revenue

Let’s say you’re a small nonprofit starting out, and you want to build a steady stream of cash flow to sustain your day-to-day operations. Some insights from your SWOT analysis may look like this:

  • Strengths:
    • First organization in our area to serve this cause, effectively raising awareness and attracting curiosity within the community
    • Successfully converted 100 supporters to make a donation in the first six months of fundraising
    • Launched our first Giving Tuesday campaign this year, attracting 10 recurring donors
  • Weaknesses:
    • Lack of external communication, including no social media presence
    • Slow expansion of our volunteer base, averaging five new volunteers per quarter
    • Low event turnout, resulting in a 10% loss of revenue for each event we hosted during giving season
  • Opportunities:
    • Budget to contract a social media agency for marketing support in Q1 and Q2
    • Spring restaurant night with our local partner, Mike’s Tavern
  • Threats:
    • External costs and unpredictable cash flow
    • Low levels of legislative attention and support

If this SWOT analysis resonates with you, consider these next steps:

  • Develop an earned media plan to raise awareness of your organization and its cause.
  • Prioritize the events and strategies that deliver the best results, and optimize your approach to increase attendance while managing costs effectively.
  • Develop low-cost education programs for the community and local legislation.

Example #2: Midsize nonprofit increasing levels of donor engagement

If you’re a midsize nonprofit, you may be interested in retaining your current donors and getting them more involved with your cause. With retention and stewardship as the goal, your SWOT may look like this:

  • Strengths:
    • Large social media following on Instagram and TikTok
    • Attracted more than 200 first-time donors during our latest end-of-year campaign
  • Weaknesses:
    • Low volunteer turnout despite healthy sign-up rates
    • Stagnant number of recurring donors
    • Lack of incentive for donor retention—no established rewards or personalized nurture strategy
  • Opportunities:
    • Fall event partnership with Peace for Pets animal shelter for exposure to their like-minded donor base
    • New and innovative engagement programs, including seasonal volunteer mixers
  • Threats:
    • Significant storms are forecasted for our area this spring, potentially disrupting power service and impacting our ability to keep the shelter operational

Your organization may then decide to take the following next steps:

  • Partner with a local business to host an event that engages the community and spreads awareness to new cohorts.
  • Further expand your social media presence by hiring a contractor to write and manage content for Instagram and TikTok, and expand your presence onto Facebook.
  • Identify and engage those most passionate about your mission by surveying the community.

Turning insights into an action plan

Once you’ve asked your SWOT analysis questions and garnered valuable insights, it’s time to convert those into an effective strategy. Your ultimate goal is fundraising execution, whether that’s reaching new supporters or converting one-time donors into recurring ones.

Choose your priorities

Maximize impact by choosing one or two priority areas in each quadrant and building your action plan from there. This way, you’re not spreading your organization too thin, and you can effectively reach your goals.

Write a 30-day action plan

Once you’ve chosen your priorities, create a 30-day action plan. These should be simple, measurable actions to help you assess your progress.

Think about what you can do immediately to address these issues and act on them. Some suggestions include:

  • Create a content calendar to post at least once a week on LinkedIn, Instagram, Facebook, and other social media channels.
  • Reach out to the organizers of local festivals to get a table for your nonprofit at their next event.
  • Launch a seasonal campaign, such as Giving Tuesday, or a campaign celebrating a particular cause awareness day or month.
  • Invest in email marketing for campaign updates, newsletters, and donor asks.

Create actionable fundraising channels

The final step is to tie your efforts to trackable fundraising opportunities. Develop a powerful donation page, empower supporters to create fundraisers on your behalf, and maximize impact by leveraging employer matching gift programs.

FAQs

How is a nonprofit SWOT analysis different from a business SWOT?

Nonprofit and business SWOTs are quite similar. However, the main difference is that a business SWOT focuses on maximizing profits, whereas a nonprofit SWOT focuses on maximizing mission-based impact.

How often should my nonprofit update its SWOT analysis?

To maximize the efficiency of your nonprofit SWOT analysis, your organization should revisit and update it at least once a year. This will help you assess how you’ve performed against your goals and determine whether you need to pivot your strategy.

Can a SWOT analysis improve my nonprofit’s fundraising?

Yes, a SWOT analysis can help nonprofits improve fundraising by leveraging their strengths and taking advantage of opportunities to reach new donors and encourage one-time supporters to become recurring donors. For more fundraising inspiration, explore our case studies.

Nonprofit storytelling: A complete guide to get donors to act

Nonprofits are, at their core, storytellers. Through compelling narratives, they bring their missions to life, rally communities around shared causes, and build emotional connections with people ready and willing to make a difference.

Building that community starts with capturing attention. With so many messages competing for people’s time, your story needs to be clear, compelling, and authentic to help you move people and advance your mission.

In this guide, you’ll learn what successful storytelling is (and isn’t), how to inspire donor action, how to structure your story, and which common mistakes to avoid.

What nonprofit storytelling is (and isn’t)

Nonprofit storytelling is emotionally charged and uses authentic, personal stories about real people or events to inspire potential donors to support your cause. You can share your story through posts on social media, email newsletters, fundraising appeals, donation pages, or any other medium your organization prefers.

However, nonprofit storytelling isn’t manipulative or dishonest. Anyone can tell a good story, but if it isn’t true or takes advantage of people to garner support, it’s deceitful and unethical—and not true nonprofit storytelling.

The goal of effective storytelling: Help donors feel connected and ready to act

Think about the overall goal of sharing your story. What outcome do you want to achieve?

If you’re starting out, you may be looking to build trust among potential supporters, improve response rates, and support retention. However, if you’re established, you may now be looking to resonate with younger audiences or grow your recurring donor base.

When done well, nonprofit storytelling can help you expand your reach, motivate new supporters, and fuel long-term stewardship. The good news is storytelling is a skill you can build, especially when you learn to see it through three key lenses.

Clarity

Lead with a clear problem. When supporters understand exactly what their contribution will do, they’re more likely to act. Stay specific and concise, and remove anything that muddies the message.

Connection

Identify who’s at the center of the problem and why it matters. These individuals are the heart of your story and the key to building meaningful connections with donors. Focusing on their experiences creates personal bonds and adds a sense of urgency that moves people to act.

Action

Communicate the next step to your audience. Offer them a specific way they can help, along with an ideal timeline for doing so. This is where you convert your story into real-life support.

A nonprofit storytelling template

No one knows your mission like you do. The key is delivery. Impactful stories flex across channels, working equally as effectively in an email as they do on your website or social media.

However, the trick is to set your story up in a way that resonates. Here’s a simple, reusable nonprofit storytelling template you can use across platforms and campaigns.

Choose one main character and one moment

In nonprofit storytelling, specificity is everything. Center your narrative on a single person in a single vivid scene. Introduce them early, then carry your audience through their experience, creating the emotional connection that turns awareness into action.

Always get consent from the person you want to feature in your story to protect their privacy.

Start with a specific problem and describe it in human terms

Open with an emotional hook. Your first sentences should draw the audience into a personal, human experience and create an immediate connection. Introduce your central character and describe the problem they face in relatable terms.

With your character and challenge established, highlight the obstacles they’ve encountered along the way toward a solution or goal. This is where you can plug in statistics or other facts that are relevant to your story.

Show the turning point

Include a clear turning point at the midpoint of your story. This should occur after your character confronts their challenges. Show what shifts as a result of their actions and explain why this change matters for their journey.

The turning point should naturally incorporate your nonprofit’s program or service without taking the focus off the main character. Your organization plays a supporting role in their journey, not the lead.

Show the impact in plain language

Explain the outcome for the main character in understandable terms. This resolution or change in the character’s life should appeal to the reader’s emotions, evoking a sense of triumph and empathy.

To define the scale of the impact, use at least one concrete detail. These could be the barriers removed, time saved, or new opportunities created for the main character.

Invite the donor into what happens next

Create a clear and concise call to action (CTA) at the end of the story. With supporters now emotionally invested, use confident, community-based language to let them know they can help. However, be sure to avoid pressure tactics and manipulative language.

Make them feel they can contribute to this impact in a meaningful way, and be specific about how they can do so.

Common storytelling mistakes to avoid

Avoid these nonprofit storytelling mistakes when crafting your next narrative.

Making your organization the hero

Your organization is essential to the story, but it isn’t the hero. Keep the focus on the individual.

The main character you selected is the protagonist, and the donor is their partner. Your organization serves as the guide, connecting the protagonist with the partner so they can receive the support they need.

Being too vague

Nonprofit storytelling should sound professional, without being too polished or vague. Otherwise, you can distance potential supporters. When a story lacks specificity, it often loses its emotional impact.

Instead, stay focused and personal by centering your story on one person, one place, one challenge, and one meaningful change.

Avoiding emotion

For your story to make that essential connection, approach emotion delicately and compassionately. Use personal details that will resonate with your audience while keeping your main character’s dignity intact. The goal isn’t to shy away from emotion, but don’t write for shock value either.

Ending the story without a clear next step

With your audience now inspired, state the single action you want them to take and connect it directly to a meaningful result.

Make your story work harder with visual storytelling

When it comes to nonprofit storytelling best practices, words are just the start. If your audience can put a face to the name of your main character, the emotional connection will be that much stronger. Whether it’s photos or nonprofit video storytelling​, visuals matter.

Choose one strong image that matches the moment

Start by choosing a strong image with a clear subject and real context that captures what you want to say.

Write meaningful captions

Go beyond labeling what’s in the image. Use them to add meaning and context. In one or two sentences, explain what the problem is and why it matters.

Reuse your story across multiple channels

Don’t reinvent your story for every platform. You can reuse the same core elements—including images—to reach your audience in multiple ways.

For example, a longer version might live on your website or in an email newsletter, whereas a shortened and adapted version might live on your social media. After publishing your story, share bite-sized updates across channels to keep supporters engaged and connected.

Transform your stories into branded campaign experiences

Your story shouldn’t stand alone: It should be part of a cohesive campaign experience that creates consistency across your organization, strengthens loyalty, and attracts new supporters.

GoFundMe Pro can help you with that. Bring your story to life with Campaign Studio, our customizable campaign builder. Consistent, personalized campaign design builds donor confidence and removes friction between your narrative and the moment a supporter decides to give.

Looking for examples? Explore our inspiration hub to see how Campaign Studio can help turn your story into impact.

A pre-publishing checklist

Once you have your story drafted and ready to go, double-check each of the following before publishing:

  1. Consent, dignity, and privacy: Confirm you have the consent of the characters in your story. Take steps to protect their privacy when needed.
  2. Specificity and transparency: Ensure you’re specific and descriptive. Use positive language to uplift readers rather than hyperfocus on the character’s struggle.
  3. Clarity checks: Verify the accuracy of any numbers you include and avoid vague language. Clarity builds trust, whereas confusion can prevent donors from acting.
  4. Donor impact framing: Don’t make your organization the hero. Your story should focus on how supporters can make an impact.
  5. Clear CTA: Provide a clear next step supporters can act on at the end of your story.
  6. Active voice: Use active verbs to keep the reader engaged.
  7. Readability: Don’t use overly complicated wording and avoid long sentences where possible. Use bold formatting for crucial information and make your story skimmable.
  8. Community-based language: Emphasize the impact your community can have when they work together and the positive change they’ve already made through their support. Remember, the goal of your campaign is to build trust.
  9. Make it shareable: Inspire your community to share your story. Make sure your settings allow viewers to re-share your social media posts with their networks and send links to their friends and family. GoFundMe research shows that every time an organizer shares their fundraiser, it can help drive an additional $100 toward their goal, on average.

Tell your story to advance your mission

Keep your storytelling goal front and center: You and your supporters are advancing the mission together.

GoFundMe Pro helps you scale that story with customized donation pages, built-in social sharing, community fundraising tools, and access to a network of more than 200 million. Together, these features make it easier to turn inspiration into meaningful action.

Request a demo today to see how our tools can help you expand your reach and mobilize your community.

FAQs

What are the 5 P’s of storytelling?

The five P’s are people, place, plot or problem, purpose, and personalization. In other words, focus on your characters, the setting, the issue your character tries to solve, why it matters, and personal elements such as pictures.

How can I train my team to collect and tell better stories?

It starts with curation. The prompts above are a great start. You can also create a shared document where team members can add anecdotes or experiences as they happen.

How do I avoid making my nonprofit’s stories too sad or overwhelming?

You can avoid overwhelming your audience by balancing honesty with hope. Instead of dwelling on how dire the problem is, focus on progress, possibility, and change. Use active verbs and positive, people-first language to keep the story moving forward.

Most importantly, spend more time on the turning point—how support makes a difference—than on the hardship itself. When donors can see a clear path to impact, they’re more likely to feel motivated rather than discouraged.

Copy editor: Ayanna Julien

Community fundraising: The new era of peer-to-peer

Peer-to-peer fundraising has fueled nonprofit growth for years, from 5K runs and cycling events to birthday fundraisers on social media. However, what was once a reliable model now needs a refresh to adapt to the changing giving landscape.

Supporters are moved by the people and stories around them, but they want more flexibility and ownership in how they show up. A fundraising page and a carefully curated script are no longer enough to inspire action. The latest trends in peer-to-peer fundraising are signaling an evolution toward empowering supporters to take action on their own terms.

Shifting to supporters leading the way

More nonprofits are embracing community-led fundraising that empowers people to tell your story in their words, through the channels and moments that feel most authentic to them.

This shift isn’t about walking away from what works. It’s about building on it.

Community fundraising extends beyond traditional peer-to-peer efforts by providing supporters with more opportunities to engage on the channels they already use to connect with each other. By fostering a sense of shared purpose, this approach helps organizations reach new audiences, reverse participation declines, and build a more resilient fundraising engine.

The difference between peer-to-peer and community fundraising

To understand the future of fundraising, we have to look at where we started. Traditional peer-to-peer campaigns often feel top-down: The nonprofit decides on an event, such as a fundraising gala or a walkathon, sets the rules, creates the graphics, and invites people to sign up. The supporter is a participant, whereas the nonprofit is the director.

Community fundraising flips the script.

In this model, the nonprofit sets the inspiration and, at times, the framework, whereas the supporter drives the action. They might decide to stream a video game marathon, run 100 miles, host a dinner party, or shave their head. They choose the activity that fits their lifestyle and their network.

Grounded in trusted relationships and lived experiences, this approach is more authentic, more participatory, and more aligned with how giving happens today.

This matters because it changes the dynamic of the relationship. You aren’t just asking them for a favor. You’re giving them agency. Even better, you’re inviting them to be a co-owner of your mission. And when people feel ownership over a cause, they work harder for it. They speak about it with passion and become more than donors or fundraisers. They become advocates for your brand.

Why trust is your most valuable asset

Trust in large institutions is slipping as people increasingly seek authenticity over polished corporate statements and generic marketing emails.

According to the 2026 Edelman Trust Barometer, people are turning to those closest to them when making decisions. Compared with five years ago, trust in neighbors, family, friends, and coworkers has increased by 11%, while reliance on national government leaders has fallen by 16% and on the media by 11%.

Similarly, GoFundMe’s The Social State of Giving report highlights the influence of social media creators, with most Gen Zers and Millennials following impact creators online. Notably, 1 in 4 Gen Z respondents reported donating because of a social media creator, and 51% said they would trust impact creators to make donations on their behalf.

Using a platform trusted by millions, such as GoFundMe, makes it easier for supporters to act, fostering confidence, trust, and meaningful engagement from the first step.

The double trust model in action

When a supporter starts a fundraiser for your organization, they lend you their credibility. They essentially tell their network: “I believe in this mission and trust this organization with my time and money, and you can too.”

This is what GoFundMe refers to as the double trust model. By combining your organization’s credibility with supporters’ personal connections, your brand reaches places it might not otherwise. A generic email from a nonprofit might get deleted immediately, but a heartfelt post from a friend gets read, liked, and shared.

Community fundraising also decentralizes your brand voice. Instead of one voice shouting from the mountaintop, thousands of supporters are having trusted conversations in living rooms, group chats, and social feeds. This creates a web of trust far stronger and more resilient than a traditional marketing funnel.

Taking trust one step further: The triple trust model

GoFundMe amplifies this effect through a triple trust model. In addition to your organization’s credibility and supporters’ personal endorsements, our platform adds another layer of trust.

Supporters feel confident giving on GoFundMe because it’s secure, widely recognized, and designed to make giving simple. Together, these three layers of trust make people more likely to give, share, and return, strengthening your fundraising impact in ways no single channel could achieve on its own.

Expanding your reach into new communities

Every nonprofit wants to reach new supporters, but traditional advertising is expensive, crowded, and often inefficient.

Community fundraising changes the game by introducing your mission to entirely new networks, building awareness in ways traditional campaigns can’t. Even if someone doesn’t give, they learn about your organization from someone they trust, which is increasingly rare in today’s saturated market.

In fact, in 2025 alone, 155,000 people started fundraisers for nonprofits on GoFundMe, including 85,000 first-time organizers stepping up on an organization’s behalf, showing just how much your message can extend into new communities when supporters take action.

Micro-communities matter

Consider your supporters’ networks: colleagues, friends, neighbors, and communities that you might not be able to reach alone. When a supporter launches a fundraiser on GoFundMe, they bring your mission into these micro-communities in a context that resonates.

A gamer connects you to the gaming world. A runner introduces your mission to the fitness community. A baker shares your cause with fellow foodies. You don’t need to be an expert in every subculture. You just need to empower the people who are.

Turn individual efforts into impact with smarter tools

People don’t just want to give. They want to do for the causes that matter to them.

GoFundMe Pro makes that easier, whether by launching a fundraiser, taking on a challenge, or participating in a campaign that directly benefits your nonprofit. Even better, once you claim your verified Nonprofit Page, your GoFundMe Pro dashboard automatically captures all donations and supporter details for seamless reporting.

In 2025 alone, supporters created over 80,000 challenge-style fundraisers, from yoga challenges and hikes to readathons and gaming events.

By empowering supporters to take action, you expand your reach, build trust, and turn awareness into meaningful supporter acquisition.

Letting go of the reins as a nonprofit professional

This is often the hardest part for nonprofit professionals because you’re trained to protect the brand at all costs. You’ve established brand guidelines, approved messaging, and strict rules for logo usage, so the idea of letting supporters create campaigns can feel terrifying.

What if they use the wrong font? Or what if they explain the mission incorrectly?

These are valid concerns, but they’re far outweighed by the benefits. In the era of community fundraising, authenticity beats perfection every time. A slightly grainy photo of a supporter volunteering is often more compelling than a stock photo of a smiling model. A caption written in a supporter’s voice, even with a typo or two, lands with more emotional weight than a press release.

You have to trust your community. If they care enough to raise money for you, they care enough to represent you well.

How the right technology makes this easier

Of course, this doesn’t mean that you leave them entirely alone. Even with the most enthusiastic supporters, fundraising can feel intimidating. They aren’t experts like you.

Nonprofits create campaign pages that reflect their brand and bring calls to action to life, using drag-and-drop tools to add leaderboards, engagement features, and other interactive elements.

Once the page is live, our platform supports fundraisers from start to finish. Built-in coaching, activity tracking, and nudges spark engagement and motivation. Meanwhile, fundraisers have access to a personal command center with recommended next steps, premade social media content, and suggestions for whom to reach out to next in their network.

This approach lets your nonprofit focus on strategy while GoFundMe handles the heavy lifting, supporting fundraisers at scale with insights from our community of over 200 million and $40 billion raised.

Using a platform trusted by millions makes it easier for supporters to take the first step. With the right guidance and resources, they can manage their fundraisers with confidence. When it’s easy for them to succeed, both they and your nonprofit benefit, while the experience stays flexible and personal.

GoFundMe’s trusted name has made it easier to rally support, as donors feel confident contributing through a well-known platform. This credibility and the ease of activation have helped us raise significant funds in a short period of time.

Jay Jump

Senior Vice President of Digital Products and Experience at American Cancer Society

Building a feedback loop to improve community fundraising

One of the hidden benefits of community fundraising is that it functions as a massive focus group.

When you observe how supporters talk about your mission, you learn what resonates. Maybe you’ve focused your marketing on one specific program, but you notice that your top fundraisers are now talking about a different aspect of your work.

Pay attention to that. Your supporters can show you what the public finds most compelling about your organization.

You can also use this to identify your next generation of leaders. The person who raises $5,000 for their birthday isn’t just a donor. They’re a potential board member, ambassador, major donor, or volunteer leader. Community fundraising helps you identify these people to nurture those relationships.

Getting started with GoFundMe is easy

If you’re ready to embrace this shift, you don’t need to overhaul your strategy at once. Start by looking for opportunities to say yes to your community. Here are five steps to get started.

1. Claim your Nonprofit Page

Claim your Nonprofit Page to get started with GoFundMe’s community fundraising tools. It’s an easy first step to connect with new supporters and tap into our 200 million-strong network.

2. Create a “fundraise your way” option

Ensure your website has a clear and easy-to-find destination where supporters can start fundraisers. It should be front and center. Celebrate it.

Show examples of other people who have done it. If a supporter has a wild idea for a fundraiser, your answer should be: “That sounds amazing. How can we help?”

3. Equip them with the right tools

Your supporters are busy. If starting a fundraiser is difficult, they won’t do it. You need an intuitive, mobile-friendly, and beautiful platform.

This is where GoFundMe Pro shines. We combine the trust and familiarity of the GoFundMe brand with the custom controls your nonprofit needs.

4. Coach, don’t command

With GoFundMe’s built-in coaching tools, recommended next steps, and helpful resources, we’ve removed much of the guesswork from fundraising, and the heavy lifting is off your nonprofit’s staff.

Remember, when fundraisers feel supported, they stay motivated to keep going.

5. Focus on the story

Remind your supporters that they don’t need to be professional salespeople. They just need to share their “why.”

  • Why does this cause matter to them?
  • Why did they decide to get involved?

Encourage them to be vulnerable and share their personal experiences. That’s what resonates with donors.

Community fundraising ideas to activate your supporters

Whether launching your first community fundraising effort or looking to expand your supporter pipeline, these activation ideas will give your network a starting point.

Personal challenge fundraisers

Suggest supporters raise money by completing a virtual, peer-to-peer fundraising challenge, where participants work toward a self-directed goal, such as fitness milestones, reading challenges, skill-based goals, or gaming marathons, while raising money for a cause.

Participants can take part at any time, from anywhere, without needing to connect to a live event. Challenges can be time-bound, goal-oriented, or tailored to fit your community. Think “Walk 50 Miles in May” or “Read 10 Books in 10 Weeks.”

Pro tip: Encourage supporters to set a specific, measurable challenge goal for donors to follow their progress and feel invested in the outcome.

Community service and volunteer-led fundraisers

Organize volunteer days where participants collect pledges for hours served, neighborhood cleanups with sponsor-per-bag or sponsor-per-mile models, or skill-share events, such as tutoring sessions or cooking classes where attendees donate to participate. These experiences invite supporters to contribute their time and financial support, strengthening their connection to your cause.

Social and event-based activations

Recommend birthday fundraisers, dinner parties, trivia nights, viewing parties, or memorial fundraisers as low-lift, accessible ways to raise funds. The most successful activations are ones the supporter would do anyway, lowering the barrier to starting and making the ask feel natural.

Measuring success beyond the dollar

In a transactional peer-to-peer model, the only metric that matters is the total amount raised. In a community fundraising model, consider a broader set of metrics to understand your brand’s health.

Look at the number of new donors acquired. Did these people enter your ecosystem through a friend? Look at the retention rate of your fundraisers. Are they coming back every year? Look at the social reach. How many people saw your brand because a supporter shared it?

These metrics tell you if you’re building a movement, not just balancing a budget.

The future is community-led

The nonprofits that’ll thrive in the next decade are those that treat their mission as a shared cause powered by community.

When you embrace community fundraising, you move from a scarcity mindset to an abundance mindset. You stop worrying about how many emails you can send and start wondering how many conversations you can spark.

This shift requires bravery. It means stepping back and letting others take the spotlight. The reward? An organization that’s more resilient, more diverse, and more deeply connected to the world it serves.

Your supporters are ready to lead. Are you ready to follow them?

See how GoFundMe Pro can power your community fundraising strategy by requesting a demo.

FAQs

What is community fundraising?

Community fundraising builds on traditional peer-to-peer fundraising by giving supporters more ownership over how they participate. While peer-to-peer campaigns are often centered on nonprofit-led events or initiatives, community fundraising is supporter-driven, empowering people to fundraise in ways that reflect their interests, passions, and communities.

This creates more opportunities for year-round fundraising, advocacy, and deeper engagement.

What are the best community fundraising ideas?

Community fundraising ideas range from personal challenges, like fitness goals, to pledge-based cleanup days, birthday fundraisers, and video game marathons. The best ideas reflect the individual supporter’s interests, making them genuinely motivated to share and ask for support.

For inspiration, here’s a community fundraising challenge from the Alzheimer’s Association. Supporters commit to walking one mile a day to honor the millions affected by Alzheimer’s and other dementias, then invite their friends and family to sponsor their efforts with donations.

How can I inspire supporters to participate in community fundraising?

Inspire supporters by showing them that community fundraising can take many forms. Participation isn’t limited to a run, walk, or formal event. Encourage people to turn the hobbies, milestones, and activities they already love into opportunities to support your mission.

Once you establish the framework, participants can take part at any time, from anywhere, on a platform like GoFundMe.

Copy editor: Ayanna Julien

The GoFundMe Pro customer playbook: Collective advice for raising more, together

This is a playbook built by nonprofits, for nonprofits.

Instead of top-down advice, this guide brings together real, tactical tips from organizations using GoFundMe Pro every day. Each section is a “play” sourced directly from customer experience: what works, what they’ve learned, and how they raise more by leaning into the tools and flexibility of GoFundMe Pro.

The common thread across all this advice? Fundraising works best when it’s fast, flexible, data-informed, and deeply human.

Wisdom from nonprofits using GoFundMe Pro every day

Fundraising doesn’t happen in a vacuum. The most effective strategies are often shaped by peers who’ve tested ideas in real campaigns, adapted under pressure, and learned what resonates with donors.

This playbook derives from peer-to-peer guidance, offering shared wisdom from nonprofits navigating busy seasons, urgent moments, and long-term growth. While every organization is unique, clear patterns emerge when you listen closely:

  • Speed matters, but so does intention
  • Data prevails over guesswork
  • Donor experience is inseparable from donor trust
  • Creativity and experimentation drive growth

What follows is a collection of plays you can borrow, adapt, and build on.

1. Start fast and create fearlessly

Launching quickly doesn’t mean taking shortcuts. It means removing friction between an idea and a live campaign.

Customers consistently emphasize the importance of creative flexibility: building, customizing, and publishing campaigns without waiting on design resources or technical support. Authentic branding and strong visuals help campaigns stand out, especially during crowded fundraising moments.

Customer voices:

“Lean into the creative flexibilities of Campaign Studio. Some nonprofits may not have graphic designers or agencies, so being able to create something beautiful in a few minutes that is also functional is a game changer.”

– Jenn Beaver, Director of Marketing at SBP

“Donors are drawn to visuals that feel inviting, like they’re part of something bigger when they give. With GoFundMe Pro’s Studio, I can build a branded, customized campaign in under 30 minutes, creating that consistent, memorable experience that inspires action.”

– Kelly Clemens, Director of Marketing & Communications at U.S. Soccer Foundation

“What I love about Campaign Studio is that everything is already set up for success, like the simple, effective call to action. The campaigns are optimized from the start, so that means less time stressing about setup and more time focusing on how to promote and share our campaign for maximum impact.”

– Catie White, Former Chief Development Officer at Children’s Bereavement Center of South Texas

How GoFundMe Pro supports this play

Campaign Studio gives nonprofits the freedom to launch quickly while staying on brand. Teams use it to create polished, visually compelling campaigns in minutes—no designer required. Consistent layouts and branding across channels also help reinforce recognition and invite donors into something meaningful.

For real examples of nonprofits using Campaign Studio in their everyday work, explore our inspiration hub.

2. Prioritize data: Use insights to drive smarter decisions

Strong fundraising strategies center on clarity. Customers highlight the importance of understanding where donors come from, how they engage, and what drives results.

Rather than relying on assumptions, nonprofits use data to guide decisions. This includes setting key performance indicators (KPIs) upfront, tracking performance consistently, and adjusting based on the numbers.

Customer voices:

“Utilize source codes and UTM parameters to track campaign performance and identify which channels are driving revenue. This data is essential for shaping future strategy.”

– Katie Arcand, Marketing Cloud Manager at Children’s Cancer Research Fund

“Data drives many donor decisions, so being sophisticated in how you approach data and having robust datasets tied to Google Analytics is crucial. This has enabled us to see much more information than we ever did on our previous platform.”

– Jenn Beaver, Director of Marketing at SBP

“Source codes have been extremely helpful for us lately, especially when one of our partners wants to, for example, share our Disaster Recovery Fund campaign on their social channels. I can easily create a source code specific to them, so I can report back on how well the posts performed and how many donations came in that we can attribute to their posts. It’s been a game changer in our tracking capabilities with very little lift.”

– Caity Varian, Senior Marketing Manager at Grand Canyon Conservancy

“Use the campaign insights to get a quick snapshot of each campaign’s performance in terms of revenue, one-time vs. recurring donations, conversion rates, donor-covered fees, and more. It has everything that you need to understand the success of a campaign.”

– Lauren Johnson, Annual Giving Manager at Grand Canyon Conservancy

How GoFundMe Pro supports this play

By connecting your campaigns to Google Analytics 4, using source codes and pass-through parameters, and monitoring campaign insights, nonprofits gain a clearer picture of donor behavior. These insights make it easier to identify what works, spot drop-off points, and iterate with confidence.

3. Build meaningful donor relationships

Fundraising success doesn’t end with a donation. Customers repeatedly emphasize the importance of donor stewardship, including how nonprofits acknowledge, thank, and engage donors after giving.

Small, personal touches add up. Clear messaging helps supporters understand their impact, whereas thoughtful follow-up strengthens trust and long-term connection.

Customer voices:

“If you are using an activity feed, take the time to thank each donor individually. Tap on your colleagues or foundation staff who donors may personally know to help respond and diversify the workload. That personal touch helps build lasting relationships and can go a long way with your donors.”

– Sandie Taylor, Director of Digital at Dell Children’s Foundation

How GoFundMe Pro supports this play

Nonprofits use activity feeds to thank donors individually, loop in colleagues or board members donors may recognize, and keep the communication human. Simple, well-placed donation prompts, like alongside ticket purchases, meet supporters where they already are.

4. Benefit from a donor experience optimized from the start

A smooth donor experience removes barriers to giving. Customers emphasize that optimization shouldn’t be an afterthought. It should be built in from the beginning.

Clear calls to action (CTAs), intuitive layouts, and consistent design across channels help donors feel confident and focused.

Customer voices:

“Always check the mobile view of your campaigns to ensure that the most critical elements, such as the call to action, donation form, and progress bar, are visible above the fold, and that the page flows intuitively for donors on their phones.”

– Katie Arcand, Marketing Cloud Manager at Children’s Cancer Research Fund

“Take the time to review and evaluate your donation experience, approaching it from the perspective of a donor. Think through how you’re presenting the information—is it all relevant? Is the experience mobile-friendly? Do the suggested donation amounts resonate with donors?”

– Kathryn Bennett, Director of Individual Giving at Musicians On Call

“GoFundMe Pro’s tools can help you optimize that experience, like the recurring nudge or abandoned cart nudge, to gently guide people in the direction you want them to go without having to do all the legwork.”

– Lauren Johnson, Annual Giving Manager at Grand Canyon Conservancy

“GoFundMe Pro allows you to stay consistent across all platforms, from customizing the thumbnail colors, header images, and text colors on a campaign to a seamless design experience that really brings our brand to life. That consistency is a key part of a successful fundraising strategy.”

– Kelly Clemens, Director of Marketing & Communications at U.S. Soccer Foundation

How GoFundMe Pro supports this play

Campaign Studio is optimized out of the box, giving nonprofits a strong foundation without extra setup. Previewing donor paths helps teams see the experience through a supporter’s eyes, ensuring clarity, ease, and momentum from first click to completed donation.

5. Test, experiment, and innovate

The most successful nonprofits treat campaigns as living things. They test, learn, and refine without fear of getting it wrong the first time.

Customers encourage experimentation: Small tweaks to buttons, layouts, visuals, or CTAs can lead to meaningful improvements over time.

Customer voices:

“If you have the time and interest, test, test, test. Whether it’s changing the button from ‘Donate now’ to ‘Donate’ or shifting a button 10 pixels to the left or right, or stacked or not, anything is testable.”

– Andrew Dobney, Director of Digital Strategy at The Salvation Army

“Try new things, and don’t be afraid to break your campaigns. It’s the best way to learn how all the different pages work, and since building campaigns on Studio is so easy, it doesn’t take too much of your time to experiment.”

– Stacey Cole, Chief Development Officer at Animal Rescue League of Berks County

“Look at what other nonprofits are doing and get extra eyes on what you’re doing. Think about how to translate an idea or a cool campaign that you saw to your own nonprofit.”

– Jeanna Britt, Development Manager at Vine Maple Place

“Inspiration can hit at any time, so be open to it. We would not be seeing the success we are if we hadn’t reviewed the examples that GoFundMe Pro shared.”

– Jeanna Britt, Development Manager at Vine Maple Place

How GoFundMe Pro supports this play

Teams duplicate campaigns to save time, test variations without building from the ground up each time, and lean on our support resources when experimenting. Inspiration often comes from other nonprofits, as we know shared examples and insights help spark new ideas. Insights from our research hub also show how ongoing testing and optimization shape GoFundMe Pro’s platform.

6. Work smarter, not harder

Efficiency is a survival skill, especially during urgent moments or lean staffing periods.

Customers highlight operational habits that save time without sacrificing quality: reusing campaign templates, duplicating campaigns during crises, and relying on built-in features instead of rebuilding from the ground up.

Customer voices:

“Save yourself time and duplicate campaigns. It has been so helpful for us, especially during a crisis or emergency, like the fires, to copy a campaign, change a few things, and voilà, it’s a brand new, usable campaign.”

– Lauren Johnson, Annual Giving Manager at Grand Canyon Conservancy

How GoFundMe Pro supports this play

Optimized donation page templates and duplication tools do the heavy lifting, helping nonprofits respond quickly while maintaining consistency. This not only reduces friction but frees teams to focus on what matters most.

Bonus: Your community is your best resource

Every insight in this playbook comes from nonprofits like yours: Organizations learning, adapting, and sharing along the way.

Use these plays as a starting point. Borrow what works, adapt it to your mission, and build on the collective wisdom of a community raising more, together.

And if you’re not already a customer, request a platform demo to learn how GoFundMe Pro can help take your fundraising to the next level.

Copy editor: Ayanna Julien

Nonprofit software evaluation: 25 essential questions to ask

Selecting the right technology to support your nonprofit mission and team is a big decision.

The key? Asking the right questions.

Whether choosing nonprofit software for the first time or rethinking your current provider, this list is a great place to start.

What types of questions to ask during your nonprofit software evaluation

We’ve organized our suggested questions into two categories to help you get the full picture when choosing a fundraising solution:

  • Technical questions explore what the platform can do: its features, functionality, and support.
  • Holistic questions help you determine whether the vendor’s values and approach align with your organization, enabling you to find a true partner.

16 technical questions to ask a potential nonprofit technology vendor

1. What types of organizations are most successful using your solution?

What to listen for:

Concrete examples and proof points that show the platform’s impact. Key details include:

  • The range and types of organizations currently using the solution
  • How each organization has grown its donor base and donation volume
  • Total donation volume year over year or on peak fundraising days, like Giving Tuesday
  • The average size of organizations that see the most success with the platform

2. Is there a limit to how many campaigns I can create?

What to listen for:

The potential to create an unlimited number of campaigns and campaign types.

Also, pay attention to tools that make campaign management easy as your organization grows, including:

3. How quickly can I spin up a quality campaign to respond to current events or unexpected needs?

What to listen for:

Tangible examples of campaigns launched quickly.

Ask about organizations that launched campaigns in response to recent world events or other timely emergencies. Some specific examples to ask about would be:

Campaign templates let you skip the setup and get campaigns live in no time. Backed by data and insights from our 200M-strong community, GoFundMe Pro’s proven, ready-to-use campaign templates are ready for you to personalize and launch.

4. How does your platform fuel donor acquisition?

What to listen for:

Storytelling, branding, and discoverability tools that help donors find, trust, and engage with your cause.

In today’s noisy, fragmented fundraising landscape, your technology needs to help you show up wherever your supporters are. Donors should be able to take action, strengthen your brand, and deepen long-term relationships, all without adding complexity to your workload.

Key tools and capabilities to look for:

  • Peer-to-peer fundraising: Give donors more ways to engage on channels they already use and connect with each other
  • Built-in social sharing: Make it easy for supporters to amplify your campaigns
  • Full fundraising suite: Support multiple campaign types, from direct giving, crowdfunding, and events to recurring programs
  • Donation page templates: Launch faster with pages built on insights from deep donor data

5. Which payment options do you offer?

What to listen for:

A clear understanding and investment in the payment options that people prefer, including:

  • Credit cards
  • Digital wallets (Apple Pay, Google Pay, and more)
  • PayPal
  • Venmo
  • ACH

Ask how each payment option performs on mobile. With 45% of online donations made on mobile devices in 2024, the experience matters.

Discuss which ones are most popular and how nonprofits have successfully used them. It’s an added bonus if the platform leverages AI-assisted auto-retry logic to improve acceptance rates for credit card and ACH payments.

6. What branding tools do you offer to help us maintain a consistent, on-brand experience?

What to listen for:

Strong platforms should make it easy to create campaigns that are both on-brand and optimized, without requiring heavy design or technical lift.

Look for features that centralize and protect your brand while enabling your team to move quickly, including:

  • A centralized hub for your logos, colors, fonts, button styles, and key organizational details (e.g., mission, causes), along with an image library of your photos and curated stock photos
  • Optional tools that generate copy based on fundraising best practices and your brand guidelines, giving you a strong starting point while keeping you in control of your voice
  • Flexible design and editing tools that let you quickly optimize images, refine layouts, and tailor experiences for desktop and mobile independently
  • Saved templates that turn your organization’s best-performing campaigns into reusable starting points, making it easy to stay consistent, iterate, and scale what works across teams

The right solution should help your team launch campaigns faster, maintain brand consistency across every touchpoint, and create donor experiences that feel credible and trustworthy.

7. Does everything operate seamlessly on a mobile device?

What to listen for:

A solution optimized for mobile at every stage of the donation process, including:

8. How do you use AI and machine learning to fuel more fundraising?

Intelligent Ask Amounts demo on a Classy donation form
What to listen for:

The responsible use of machine learning and AI to streamline donor experiences and back-end operations—boosting conversions, building trust, increasing revenue, and improving efficiency and decision-making.

Ask about the scale and quality of data powering their AI, as AI is only as effective as the data behind it. The most powerful fundraising AI is trained on large, diverse datasets comprising millions of sessions and billions of dollars in donations. This breadth and depth allow it to accurately optimize ask amounts, personalize outreach, and drive measurable results.

Also, consider transparency and ethical use: The platform should share findings and methodologies to reinforce donor trust and ensure responsible data use.

Examples of intelligence to inquire about include:

  • Personalized ask amounts for every donor who lands on your donation forms
  • AI designed to optimize your campaigns for the goals you’ve defined, whether that’s recurring gifts, one-time donations, or conversions
  • Built-in, data-backed guidance when launching campaigns

9. What’s the typical process and timeline for fully adopting your solution?

What to listen for:

Clear expectations around the time commitment and level of support your team will receive during and after onboarding.

Ask whether dedicated staff will guide you through key areas, such as:

  • Customizing campaigns and fundraising workflows
  • Migrating donor data
  • Providing post-implementation support to continue learning how to maximize the platform
  • Ongoing education through trainings, blogs, resources, and industry reports that introduce innovative approaches to using the solution
  • Offering opportunities to influence product development and network with like-minded professionals across the social sector at industry events

It’s also critical to understand how long it typically takes organizations to see results on their platform. By choosing GoFundMe Pro, you’re choosing fast results.

We know that learning new software can take time, but that doesn’t mean you should have to wait to see value. That’s why we’ve created a simple, streamlined action plan to help you launch within your first week.

10. How well does the platform handle multiple admins, and how does it support roles across fundraising teams?

What to listen for:

A clear answer to how many users can access the solution at once.

Ask more about the value each team member can gain from working together on the solution regularly. Here are a few features to consider:

  • In-depth metrics for development and fundraising roles
  • Customer relationship management (CRM) integrations for database owners
  • Customized campaign design and branding for marketing and design roles
  • Donation management and analytics for direct service roles
  • Performance, security, and integrations for information technology roles
  • Payment reconciliation and fraud protection for finance roles

Fraud protection is crucial to the entire organization, especially for finance teams. Secure transactions build trust, prevent costly chargebacks, and improve the donor experience, which supports acquisition and retention.

Ask specifically about intelligence tools that can detect and prevent fraudulent payments before they happen, such as GoFundMe Pro’s AI-powered fraud protection.

11. Does your platform currently integrate with other solutions my organization may use?

What to listen for:

Your fundraising platform shouldn’t operate in isolation. The right solution integrates seamlessly with the tools your team already uses and provides an API for your custom needs, ensuring data consistency, accurate reporting, and minimizing manual work-arounds.

Be sure to ask whether a professional services team is available to help configure customizations as needed. This ensures your integrations are set up correctly, scale with your organization, and don’t create extra manual work for your team over time.

We recommend asking specifically about integrations with tools your team uses every day, such as:

  • Marketing tools, such as email platforms, to deliver timely, personalized donor communications
  • CRM systems, like Salesforce, to keep donor data accurate and up to date
  • Analytics and reporting tools, like Google Analytics, to better understand campaign performance
  • Giving-related solutions, such as donation matching or Facebook fundraising, to expand reach and impact
  • Event tools, including mobile apps and activity tracking, to engage supporters and gamify participation
  • Partner agencies and services that support rebrands, custom integrations, or campaign design
  • Automation tools, like Zapier, to connect your fundraising platform with thousands of other apps and automate tasks, such as syncing donor data, triggering emails, or updating internal systems without custom development

12. What types of campaigns can I run?

classy-studio
What to listen for:

A clear list of supported campaign types and an explanation of how and why the platform powers each one effectively. Pay attention to whether you can customize campaigns to reflect your brand, which is essential for building trust with donors and fostering lasting relationships.

Also, ask about reporting. A strong platform should provide a 360-degree view of your marketing and fundraising performance, offering insights that guide a successful campaign. Confirm that you can access data at the campaign, supporter, and transaction levels, so you understand what works and where to make improvements.

Categories examples

Here are a few campaign types to ask about specifically:

  • Website donations
  • Targeted appeals to certain demographics
  • Giving-day campaigns
  • Crowdfunding campaigns
  • Peer-to-peer fundraising
  • Fundraising events and ticketing
  • Virtual and hybrid events
  • Recurring giving

13. What tools are available to start and/or grow our recurring giving program?

What to listen for:

Investment in donor insights and trends around recurring giving, so your nonprofit stays ahead and maximizes revenue from this key channel.

Check whether the provider offers organizations hands-on support when creating and managing recurring gift programs. The following aspects are great talking points:

  • AI-optimized ask amounts that fuel stronger recurring conversion rates, like Intelligent Ask Amounts that increase recurring conversion rates by more than 5%, on average
  • Recurring donor migration processes
  • $0 recurring extraction fees
  • Churn prevention tools, like built-in reporting and donation management
  • Recurring donation frequencies and end dates
  • Built-in tools to optimize and retain recurring donations
  • Donor data management and intelligence to identify potential recurring donors

You can also check whether the platform is Sustainable Giving Certified. GoFundMe Pro’s platform capabilities were independently recognized by Sustainable Giving for helping nonprofits:

  • Acquire more recurring donors
  • Increase donor long-term value
  • Build predictable, sustainable revenue at scale

This third-party, expert-backed certification validates how our purpose-built tools help nonprofits achieve predictable, scalable recurring growth.

14. How does your platform help activate donors and boost giving?

What to listen for:

Ways for people to engage with or tell your story in their words, through the channels and moments that feel most authentic to them.

More specifically, you might ask about:

  • Branded crowdfunding campaigns that help you tell your story and activate around a timely need
  • Peer-to-peer fundraising motions that enable your community to build your brand
  • Activity feeds that demonstrate social proof, inspiring others to participate
  • Progress bars that motivate donors to help you reach your goals faster
  • Sponsor matches that drive bigger gifts and amplify donor impact
  • Ability to make multiple gifts in one streamlined checkout experience with a tool like Giving Cart
  • AI-powered ask amounts that predict what a donor is likely to give and tailor the ask to them

15. How do you support in-person and virtual events?

What to listen for:

A robust fundraising event software that considers the needs of in-person, online, and hybrid event attendees, as well as the needs of your team, while scaling your events. Here are some aspects to consider:

  • Day-of-event support
  • Streamlined registration
  • Sponsors and expo management
  • Auctions and mobile bidding
  • Self-checkout for auction items
  • Native and third-party live-streaming, stages, and breakout rooms
  • Fundraising opportunities (like fixed-priced item sales and in-event giving)
  • Fundraising thermometers and digital displays
  • Event messaging and reminders
  • Virtual tables and rooms, speed networking, chats, polls, and Q&A sessions

16. Are there self-serve tools that empower donors to manage their gifts?

What to listen for:

A branded donor dashboard that empowers supporters to take charge of how they give and engage, without needing extra support.

A self-serve experience can reduce administrative effort for nonprofits by giving donors the power to:

Manage recurring donations by pausing, reactivating, or canceling their plans
Manage their fundraising pages and spread the word to their community
Update payment methods at any time
Access donation receipts and details

10 additional holistic questions to ask a fundraising vendor

Your mission, values, and intuition will be the best guides for the following questions. Consider adding these to your evaluation once you’ve narrowed down potential fundraising software providers.

  1. What are your company’s short and long-term visions?
  2. What’s ahead on your company’s roadmap?
  3. How have you established yourself as a leader in the social sector, while innovating for the future of fundraising?
  4. How do you invest in your customers to ensure they’re successful?
  5. What’s your process for testing and implementing improvements to your platform, such as ongoing conversion optimization?
  6. What, beyond the products, makes your company stand out in the market?
  7. Which core customer metrics guide your decisions as a fundraising software provider?
  8. What do you envision the future of giving to be, and how are you working to support organizations like mine in preparing for it?
  9. How do you select your leadership, and what values do your leaders hold when making decisions that impact customers?
  10. How does your organization implement customer feedback?

We’re here to help

The right questions help you focus on what matters in a fundraising software discussion. While pricing and plans are key, knowing the value you’ll receive helps you make smarter decisions.

Curious how GoFundMe Pro could work for your nonprofit? Request a demo to see the platform in action and explore how it can support your fundraising efforts.

Copy editor: Ayanna Julien

6 fundraising appeal strategies to engage more supporters

A strong fundraising appeal is one of the most powerful tools a nonprofit organization has. By using a mix of appeal styles, nonprofits can keep supporters engaged and motivated to achieve their fundraising goals.

At the heart of every compelling appeal is a compelling story—one that highlights real people, real needs, and real impact. Today’s donors, however, expect more than a great message. They expect the giving experience to feel simple, personal, and fast. That’s why nonprofits must pair emotional storytelling with smart, low-friction technology that turns inspiration into action.

Below, we share six types of fundraising appeals to try that, when paired with the power of GoFundMe Pro, can help boost conversion rates and fuel your organization’s mission.

1. Lead with a human story

Instead of leading with statistics or program details, try focusing your message on one person, one moment, or one challenge your community faces. This approach adds a personal touch to your appeal letter and helps potential donors understand why your mission matters right now.

Stories create connection. When supporters can picture the life or lives they change, your ask feels less like a request and more like an invitation to be part of something meaningful.

Check out our guide on telling inspiring impact stories for more ideas on developing compelling characters and shaping a powerful narrative.

How to bring this to life with GoFundMe Pro

Campaign Studio, our versatile campaign builder, is the perfect tool for creating and launching custom donation pages that bring your story to life. Add photos, short videos, quotes from the people you serve, and meaningful impact metrics to make your appeal feel real and trustworthy.

When your campaign aligns with and reflects your nonprofit’s brand, it builds confidence and makes donors more likely to give.

Real-world example

Starlight Children’s Foundation added a personal touch to its email appeal by including real quotes from parents of the children it serves. These voices help ground supporters in the impact their donations can have on children’s lives.

Starlight Children’s Foundation example

2. Invite donors to be partners in the story

Help donors see themselves as a critical piece of your fundraising plan to increase their connection to your cause. For example, shift the language from “we need your help” to “you can make this possible.” This second-person framing allows supporters to feel like active partners in your nonprofit’s mission.

When donors see themselves as valuable problem solvers, your response rate across email appeals, direct mail fundraising letters, and other messaging mediums may increase as they feel moved to answer that call for help.

How to bring this to life with GoFundMe Pro

It’s critical that your appeals appear wherever your supporters already spend time, including on your website, across social media channels, and in online communities and forums. Reaching donors in these key places keeps your message front and center, and makes it easier for them to take the next step when they feel inspired.

GoFundMe Pro makes this possible by helping you create uniquely branded campaigns, build trust with supporters, and reach more people across the web, social media, and the GoFundMe community of over 200 million. With AI-powered donation forms, seamless giving flows, and peer-to-peer and social sharing tools, anyone who feels moved to help can act right away.

Real-world example

Big Brothers Big Sisters of Metropolitan Chicago used Instagram to highlight a full-circle moment for one of its mentees, who later became a mentor for the program. The organization paired this with a fundraising appeal, saying, “The next match starts with you,” offering donors the opportunity to be the reason behind the next success story.

Big Brothers Big Sisters of Metropolitan Chicago example

3. Personalize your ask amounts

When donors see a blank field or generic donation amounts in the call to action, they may hesitate because they’re unsure how much to give. That hesitation can lead to abandoned gifts or smaller donations.

Personalized ask amounts remove that friction. Instead of showing every supporter the same $25, $50, or $100 options, tailor the ask to their history and engagement. This helps first-time donors feel comfortable while also encouraging major donors to stretch their generosity.

Over time, this approach can help support stronger retention because donors feel understood—the path forward is clear and relevant to them.

How to bring this to life with GoFundMe Pro

Intelligent Ask Amounts, our AI-powered donation amounts, uses machine learning to predict the amount a donor is most likely to give and to customize an ask for that individual. You can set a campaign goal—whether that’s higher conversions, more recurring gifts, or increased revenue—and our AI optimizes your campaign to help you get there.

Pair each option with tangible impact—such as the number of meals, books, or hours of support that gift provides—so every amount feels meaningful and inspiring.

4. Add ease and urgency to your appeal

Today’s donors are busy, distracted, and often give from their phones. If your online donation experience feels slow or confusing, you risk losing their attention, even if they care deeply about your cause. One of the best ways to drive quick action is to create a sense of urgency.

Time-bound matches, challenges, and countdowns remind supporters that there’s no time to waste. Making simple updates to your messaging, like email subject lines or social media captions, can help capture their attention and prompt them to donate right away. Think, “24 hours left to reach our goal.”

How to bring this to life with GoFundMe Pro

With 0.3-second load times, our lightweight, embedded donation forms keep supporters in the moment. Mobile-optimized, fast-loading flows help turn urgency into action, and abandoned cart reminders bring donors back if they get distracted before completing their gift.

Real-world example

SBP, a nonprofit dedicated to helping communities shorten the time between disaster and recovery, ran a “Home for the Holidays” campaign that highlighted a gift-match of up to $100,000. The campaign also leveraged Intelligent Ask Amounts and framed the donor as a key partner in the cause who could “be the reason a family returns home” that holiday season.

SBP blog example

5. Turn emotion into ongoing support

The most effective fundraising efforts invite supporters to stay involved after their first donation. One simple way to do this is by highlighting monthly giving as part of your giving campaign. Even small monthly gifts add up over time and create a powerful, long-term impact for your mission.

Recurring donations provide steady funding that helps nonprofits plan ahead, grow programs, and respond quickly when needs arise. This is especially valuable at the end of the year, when many donors are motivated to give back and make a lasting difference.

For more tips on cultivating monthly donors, check out our guide on turning year-end donors into recurring supporters.

How to bring this to life with GoFundMe Pro

Use recurring nudges to gently invite donors to upgrade after a one-time donation. These prompts make it easy for supporters to turn a one-time moment of generosity into ongoing support.

6. Give supporters a way to lead

When supporters are inspired by your cause, many want to help beyond donating. They want to share your story, invite friends to participate, and feel like part of something bigger. This peer influence is a powerful way to grow your fundraising initiatives.

Supporters can promote your cause through social media, personal emails, and everyday conversations, extending your reach far beyond your owned channels. Your board members can also play a powerful role, leading by example and inviting their networks to participate.

However, peer-to-peer fundraising is evolving. Traditional models often asked supporters to follow a set script or join a single event. Today, people want more freedom and ownership. This is why nonprofits should consider moving beyond traditional peer-to-peer campaigns to a community fundraising approach.

Doing so lets supporters lead on the channels they already use: social media, group chats, neighborhood events, gaming livestreams, or personal challenges, for example. When supporters can show up authentically, they become powerful ambassadors of your brand.

How to bring this to life with GoFundMe Pro

To take full advantage of our peer-to-peer fundraising suite, start by opting in to claim your Nonprofit Page. This opens the door to organic community fundraising across GoFundMe’s 200 million-strong community. From there, add a “Fundraise Your Way” prompt on your website to give supporters a fast, easy way to get started.

Connect your fundraising appeals to tools that drive giving

Strong appeals are the heartbeat of any fundraising campaign. Ace them, and you’ll unlock deeper supporter connections, stronger trust, and lasting excitement. Start today with GoFundMe Pro and watch your mission take off.

Copy editor: Ayanna Julien