NEW: Your playbook to 10x donor lifetime value

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Salesforce

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Salesforce dashboard showing GoFundMe Pro system configuration, recommended installations for Salesforce integration and NPSP, sync issue status, and encrypted API credentials
Salesforce gift transaction record showing donor name, current amount, payment status, gift commitment, and linked campaign details
Salesforce actionable list titled "My Major Giving Portfolio" showing a table of donor records with assigned engagement stages like Prospecting, Cultivation, and Stewardship
Salesforce Campaign Performance Report dashboard displaying a bar chart of current donation amounts by campaign, including Annual Fund, Capital Campaign, and Corporate Partnerships
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Frequently asked questions

  • The integration keeps your fundraising and CRM data in sync automatically — and seamlessly, across all Salesforce integrations we offer, including NPSP and Agentforce Nonprofit (Nonprofit Cloud and Education Cloud). Donation records, supporter profiles, and campaign activity flow directly into Salesforce in near real-time, so your team always has an accurate, up-to-date picture without manual exports or imports.

  • GoFundMe Pro integrates with Nonprofit Success Pack (NPSP), Nonprofit Cloud, and Education Cloud. Whether your team is on a legacy NPSP setup or has migrated to Nonprofit Cloud, you’ll get a robust, purpose-built integration designed for how nonprofits use Salesforce.

  • To learn more about our integrations into Salesforce, you can visit our help center. Our help articles go into detail on mapping, customization, and sync capabilities across each integration. Find NPSP capabilities here and Agentforce Nonprofit (Nonprofit Cloud) capabilities here.

  • All recurring plan activity syncs to Salesforce, including donation amounts, frequency, and status changes. This makes it easy to proactively identify supporters who have paused or reduced their giving, so your team can reach out at the right moment and protect long-term revenue.

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Google Tag Manager

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Frequently asked questions

  • Organizations must have an active Google Tag Manager account and a published GTM container before configuring the integration with GoFundMe Pro.

  • Yes. GoFundMe Pro supports Google Tag Manager (GTM) to help organizations manage analytics and marketing tracking across fundraising experiences.

  • Organizations commonly use GTM to manage analytics tags, advertising pixels, conversion tracking, remarketing tools, and other marketing or reporting scripts across fundraising experiences.

  • Yes. If your organization previously enabled GoFundMe Pro’s native Google Analytics integration, we recommend disabling it after implementing the Google Tag Manager (GTM) integration to avoid duplicate data tracking. Organizations can continue tracking GA4 events through tags configured within GTM. Additional setup instructions are available in the implementation documentation.

Google Analytics

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Frequently asked questions

  • Google Analytics 4 (GA4) is Google’s modern analytics platform designed to help organizations better understand user engagement and conversion activity across digital experiences.

  • Yes. GoFundMe Pro offers native support for Google Analytics 4 (GA4) to help organizations track fundraising performance, supporter engagement, and campaign conversion activity.

  • If you already have GoFundMe Pro’s GTM integration, you should avoid adding a GA4 measurement ID in the Apps & Extensions page. The two solutions have scripts that conflict with one another, which negatively impacts data flowing into your GA4 dashboard.

    Instead, you should add a GA4 tag to your GTM container. Once you have this tag in place, follow these steps to import custom variables, tags, events, and triggers tailored to GoFundMe Pro’s campaigns. Additional steps are recommended for e-commerce tracking with GTM’s GA4 tag.