Keep your
fundraising secure
GoFundMe Pro’s expert team, led by our Chief Information Security Officer, safeguards your organization, supporters, and data.
Best-in-class tech infrastructure and data protection
Trusted by nonprofits of all sizes
Rest assured: independent audits confirm our compliance with the highest PCI DSS standards.
Certified & compliant
Meet the highest standards for data security and fundraising compliance with independent certifications, encryption, and secure coding practices.
Infrastructure & monitoring
Protect your fundraising operations with resilient cloud infrastructure, real-time scanning, and continuous threat monitoring.
Donor & account protection
Defend your organization and supporters with intelligent fraud detection, multi-factor authentication, and controlled access safeguards.
Trusted giving experiences
Ensure every donation is secure, seamless, and backed by enterprise-grade protections—and strengthen donor trust at every step.
Giving is safe here
Secure donor experiences
- Intelligent fraud protection uses machine learning to reduce fraudulent transactions before they happen, lowering chargeback fees.
- Suspicious activity is automatically detected without the need for donor prompts.
- Multi-factor authentication serves as the first line of defense against unauthorized access—and protects sensitive customer and supporter data.
Continuous protection
To mitigate threats, we use continuous scanning and real-time detection systems, including:
- 24/7 security scanning and monitoring
- Network-level vulnerability scanning
- IDS, WAF, and DDoS protection
- Consistent flagging of suspicious activity
- Static and dynamic code analysis
Controls and data handling
We restrict access to sensitive data and maintain detailed activity logs to support visibility, traceability, and incident prevention. Our tools include:
- Role-based access control
- Secure logging
- Tokenization (no card data stored)
- Encryption
- Key management
Most importantly, this unified platform fosters community, strengthens donor connections, and supports it all with real-time, scalable security that gives our supporters peace of mind.
Martin Quessenberry
SVP, Digital Transformation & Innovation, Stand Up To Cancer
Frequently asked questions
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What security certifications does GoFundMe Pro meet?
GoFundMe Pro maintains PCI DSS Level 1 compliance, the highest standard for payment card security. We also apply AES-256 encryption, TLS 1.2+ transport security, OWASP-aligned secure coding, and strict data tokenization practices to ensure donor and organization data are protected at every layer.
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How does GoFundMe Pro protect donors from fraud?
Our platform uses intelligent fraud protection powered by behavior-based models and machine learning. Suspicious activity is automatically detected early, often before donors encounter it. reducing fraudulent transactions and lowering chargeback fees—without adding friction to the giving experience.
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What is tokenization, and how does it protect donors?
Tokenization replaces a donor’s credit card number with a secure, random token. This means that GoFundMe Pro never stores actual card details, which keeps payment information safe even if a token is intercepted.
Stay safe and secure
Learn how GoFundMe Pro can help you fundraise safely and securely.